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July 2023 by Elliott L
To whom it may concern,I am writing to recommend Consumers Relocation Services, Inc. for your upcoming move. I had the pleasure of using their services in 2023 when I relocated from ******* to ******. I was very impressed with the company's professionalism, efficiency, and customer service.I was feeling overwhelmed by the prospect of moving across the country, but ***************** made the process very easy. She listened to my needs and concerns, and she provided me with a customized moving plan that met my specific requirements.***************** from Consumers Relocation Services made the entire moving process so much easier and less stressful. She sourced multiple competitive bids, reviewed them with me and provide her subject expert matter feedback.*** took care of everything from coordinating the agreement terms with the movers and following up during the move process.I was particularly impressed with the level of communication from *****************. She kept me updated on the status of my move every step of the way. I also appreciated her willingness to go the extra mile to accommodate my specific needs. For example, I had a few fragile items that needed to be packed and given extra attention. *** was happy to accommodate my request and made sure that my items arrived safely.On the day of my move, the movers arrived on time and they were very efficient. They packed my belongings carefully and they loaded them onto the truck quickly. They also took care of all the paperwork for me, so I didn't have to worry about a thing.Overall, I had a very positive experience with ***************** from Consumers Relocation Services. *** was very responsive to my questions and concerns, and she always made sure that I was kept informed about the progress of my move. Consumers Relocation Services made my move a breeze, and they helped me to make a smooth transition to my new life in ******. I highly recommend their services to anyone who is planning a relocation.Kind regards,******************
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March 2023 by Marisa G
I can't say enough amazing things about my experience with working with ***. Very professional and always available to answer my questions. The service was stellar. This last time was my 3rd time moving my vehicle from one coast to another. Each time, Les listened and provided me the best quote and followed up in a timely manner. Moving is stressful enough so adding a car on top of it can be stressful. My car arrived without any hassles and no damage either. All 3 times, the drivers were professional and accommodating on pickup and drop off locations. I'm sure I will probably move another car in the future and without any hesitation, I will reach out to Les. Thank you!!!
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March 2023 by Richard O
I had a very good experience with Consumer Relocation Service, and Les in particular. Everything went smooth without issues.
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January 2023 by Jennifer L
I contacted Les on recommendation from AAA. My experience was absolutely stellar. Les was very quick to answer all of my questions (and I had a lot), and he helped me work out what the best pick up and delivery spots were for my friends who were sending the car to us from N. ******** to CA. He did a lot of work to insure that my friends would be able to meet the driver as close to their home as possible. I asked him for a lot of service and he ALWAYS answered my emails and his phone, he even offered to be available on a weekend he was out of town, if I had any worries or concerns. I felt his pricing was very competitive and my car arrived in the same condition it was in when it was put on the truck. I will always recommend his services, I could not have had a better experience! He was a dream. Thank you, Les.
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January 2023 by Jennifer L
I contacted Les on recommendation from AAA. My experience was absolutely stellar. Les was very quick to answer all of my questions (and I had a lot), and he helped me work out what the best pick up and delivery spots were for my friends who were sending the car to us from N. ******** to CA. He did a lot of work to insure that my friends would be able to meet the driver as close to their home as possible. I asked him for a lot of service and he ALWAYS answered my emails and his phone, he even offered to be available on a weekend he was out of town, if I had any worries or concerns. I felt his pricing was very competitive and my car arrived in the same condition it was in when it was put on the truck. I will always recommend his services, I could not have had a better experience! He was a dream. Thank you, Les.
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October 2022 by John Cassels
Use caution! I used CRS based on a recommendation from AAA. Initially I had a great experience with Les. However he subcontracted to another company to actually have my vehicles shipped who did a horrible job. Not only were there delays, when my vehicles arrived initially we noticed that one of the vehicles was severely out of alignment. After bringing this to Les’ attention he was willing to pay for a new alignment and rental car. Unfortunately we discovered there was more damage to the vehicle than initially discovered. I brought this to Les’ attention with invoices for nearly $3000 in repairs and pics of the Damage. He told me he considered our claim closed and has no offered a resolution. If you plan to use CRS I’d highly recommend vetting who Les picks as a transportation company and make sure they are experienced. Double check you vehicles and don’t pay the transport until you verify that your vehicle is not damaged.***update Les offered to pay for the control arm in an email 10/21 but did not want to pay for the tires damages - its confusing that if they felt there was no liability, why would they offer to make a payment? The vehicle was driven a short time - I am no mechanic. After the first alignment was performed is when the tire blew and was further evaluated and the damage was found.
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August 2022 by Michael G
I used these folks twice and both times were pleased with their service and work product.
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February 2022 by Serena M
Excellent experience!! Great communication and very fair pricing. They made the transport super easy from start to finish. I would definitely use them again and recommend them to anyone!
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February 2022 by Serena M
Excellent experience!! Great communication and very fair pricing. They made the transport super easy from start to finish. I would definitely use them again and recommend them to anyone!
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January 2021 by Nick S.
Hello.Les I am a very hard man to please!All I can say is: WOW!The car was picked up on Tuesday in ******* ********** by a very nice gentleman that made me feel very comfortable. The car arrived in ********* Saturday evening. *****: WOW!My daughter said that driver was also very nice and ensured that if there was anything found wrong to call them to resolve.You made my little girl very happy.You have my five star rating!Thank you and kind regards.
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September 2018 by Tim OBrien
TOTALLY AWFUL. Completely lied about the mover's price and just pushes you to sign. He assured me the quote I got was much much higher than what I would actually pay, and I shouldnt worry about it. It'd be fiiiiiine. Nope, movers wanted an extra $2500 and I found out the day before. DO NOT USE THEM.
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February 2018 by Jesse Freeze
Consumers is attentive and understanding. They help you make the right decision!
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August 2017 by Molly Larkin
I learned about them from AAA. First of all, they are not a moving company. They profess to solicit quotes from moving companies on your behalf and then offer a steep discount. Their quote for my move was $24,000 and then after discounts it was $8900. However, I'd already gotten a quote direct from a moving company for $7,000. So all Consumer Relocation does is jack up the price then discount it so it looks like you're getting a deal. I'm seriously disappointed in the AAA for promoting them.
