-
February 2024 by Bruce Pratt
First-rate company with a very attentive staff. We have been benefiting from this relationship for 25 years.
-
February 2024 by David R.
I have had Cota & Cota convert a range to LP gas, connect propane tanks and pressure test at 3 different locations. Maxwell Parker has come out all three times. He is always very professional, polite and knowledgeable. It's always great to work with someone that clearly knows what they are doing.
-
February 2023 by u. g.
During the extreme cold in Feb 2023, my furnace stopped working. After an hour wait on the phone, the oil company sent a technician who said the furnace was broken. The tenants had to move into a hotel while I desperately searched for someone to replace the furnace. I use Cota at our ludlow home and called the WRJ location to see if they could help. They were out within an hour and fixed the furnace. Needless to say, I switched over to Cota Oil to handle all my homes. Can't say enough good things. It's rare to find exceptional service. Thank you so so much. Ps. Our ludlow house also had heat problems and Cota was out 11pm at night to fix that issue as well. I've been using Cota and Cota for about three years and they have saved me on a number of occasions: frozen pipes, burst toilet seal, etc.
-
October 2022 by David Tyler
Honestly, I can't say enough about this business. We've used for oil delivery, repair, and maintenance for the past 4 years and have always been blown away by their commitment to service, knowledge and professionalism. There's a lot of piece of mind you get from knowing you and your family taken care of over long cold New England winters. I would not trust any other business at this point. Thanks so much!Services: Heating system repair
-
August 2022 by Jack NI
This is my first time working with this oil and gas company and I am very dissatisfied. I mean, the service staff inside are very good. I think this company will deceive new customers and tell you false prices, and then delivered fuel to your home. Fuel is the highest price in the market and more, and it is very unfair to treat new customers. !
-
July 2021 by Robin Burdette
I live in Quechee and use Cota and Cota, whose office is in WRJ. Just wanted to place a review that the technicians are topnotch, the staff in the office are awesome ... if they don't have the answer they find the answer, and if they cannot help they make suggestions who can help. This is a fantastic friendly, family-oriented business that I enjoy doing business with.Services: HVAC maintenance
-
April 2021 by Sara W.
I can't say enough good things about Cota and Cota. They have great communication - wonderful customer service. They show up when they say they will, and stay until the job is completed. No job is too bit or small for them. I like that they also have a plumber on staff for our plumbing needs. Will be a customer for a long time.
-
December 2020 by Keith Borgstrom
Very helpful and friendly staff. Top notch!
-
December 2020 by Tim vanLeer
Service is fantastic and their technician was knowledgeable and incredibly kind and polite!
-
July 2019 by Andrew Stubbs
This company is awesome. I hired an electrician to install a generator at my mum's house, they told me they had lots of experience. Long story short, when Cota & Cota showed up to install the gas lines they said it was too close to the house. I checked the building codes and they were right AND fixed it for me. But the story does not end there. The next year the generator stoped working. They figured out what was wrong with it AND it was a manufacturing problem with the generator. So they got it sent off to get fixed under warranty. I really should have had them install the generator in the first place! Excellent service for the 9 years since then! Ya it took me a while to wire this review. The generator was installed in 2010.
-
July 2018 by Brian Riordan
I have been using cota and cota for 10 years and they have always been a stand-up act. I would recommend them to anyone who needs a local business to keep them topped off with fuel.
-
September 2017 by Marilyn M.
I waited 3 weeks for a furnace service appointment. The morning the Tec arrived I had just returned from a 6 day emergency hospital stay and was feeling very bad. The Tec knocked once and drove away. I contacted the local office who redirected him to return. As the Tec begins working I received a call from the office pulling the Tec from the job. I had been a customer for over 10 years purchasing oil and natural gas and furnace services. Surprise! They were not longer going to service my furnace. Out of the blue some office dude decided that my account didn't qualify for furnace service. No outstanding balance, Past bills paid. Just randomly booted as a client. They don't disclose their secret furnace service requirements but it seems being a consistent customer for over 10 years isn't one of them. They had a chance to inform me that they would take my money to purchase fuels but not offer furnace service when I made the appointment. A Bully company. Tools
-
February 2014 by Billy M.
After being a 15 year, loyal, paying, out-of-town customer, Cota & Cota let my house run out of fuel a few times this winter! No one from Cota & Cota communicated with me about some new COD type service they converted my account to. On top of this they have been charging me everytime they had to come out and bleed my system due to it running out of fuel. I pay every bill without question and without realizing this seemed to be a sort of unintended (yet convenient to them) scam. This February, they let my house run out of fuel, again without any communication. I am now dealing with a completely frozen house with potentially very costly damages. Not one person I spoke to at their office was sympathetic to this devastating situation - they kept defending themselves and telling me to refer to the standard service notice that was mailed to me several months ago. No one seemed concerned that their lack of communication allowed my house to freeze. Finally, one of the owners, Casey Cota called me to apologize for his companies lack of communication and service. Sadly, after trusting them for over 15 years and paying over $65,000, I would not recommend Cota & Cota as an oil or service company.
