-
October 2023 by Maria Ganzfried
The staff we encountered were nice. However, the place is not! Very run downed. Because it had Wyndham in the name, we thought it would be ok but we were wrong. There's obviously people living there. Lots of smoking outside and although they say the rooms are "non-smoking", our room had a very strong smoke smell. The room was basically "clean" but old and literally falling apart. Oh, it did have mold on the ceiling over the tub. Everything was working and the bed was OK so we stayed because it is peak season and wouldn't be able to find much better at this time. But never again! I'd rather sleep in the car. We left so early, we didn't even try the breakfast.
-
October 2023 by jase venne
Staff was friendly. A good location by the highway and VA hospital.Best price in the area....but all the hotels/motels and BnBs are overpriced in VermontNeeds work- AC was filled with mold/growth in the vent, mattress cover was stained.So many smoking marijuana it filters in your room on the second floor.
-
September 2023 by Steve McCarthy
Well, this hotel is older, and is in need of updating, the mattress was perhaps one of the most comfortable I have slept on in a hotel of any price. The room itself was clean. The bathroom was spotless, and surprisingly. It was very quiet on the night that they were full. The lobby leaves a lot to be desired some of the staff members all hang out in the back room and I’m not really interested in the people walking in but all in all, it’s a great place to stay for short money.Rooms: The bathroom is spotlessly clean. The bed was wicked comfortable. The rooms need updating, but it did not smell and it looked fine. There is no lighting in the back parking lot pitch black at night very dangerous and I worried about my car.Noteworthy details: The motel is directly next to the highway very easy to get on and off
-
September 2023 by Julia Lassiter
The only nice thing about this hotel is that the bed was comfortable and in a good location. I had NO hot water in the shower. The bathtub faucet was cracked in half and glued back together. The toilet seat did not fit the toilet bowl, so every time I used it, it felt like I would fall in. It was a non-smoking room; it smelled like smoke, and cigarette burns were on the blankets. The room needed to be updated and cleaned! There was an inch thick of dust on the toilet and baseboards. The carpet was stained and gross. At check out, I noticed the charges did not match the quote given at the time the reservations were made. I questioned the charges and asked if the military discount was applied, I was told," I don't know. I only work here 2 days a week, 3rd shift." That was the response I got for every question I asked.When all the other hotels in the area are booked, this is what you have left: an overpriced roach motel.
-
September 2023 by Helen Poisson
The shower was broken, unusable. For a non smoking room, it smelled like there had been a smoker's convention held in it!! Very tired, worn room. Bed clean & comfortable. Unfortunate it's not better kept, upgraded as it is right across from the WRJ VA hospital & Veteran's & their families deserve better. The price of $189 for the horrible room is even more discouraging. I was tired, stressed & I just needed a spot to shower & sleep. Live & learn. WRJ VA needs to build a Fisher House for their familiar.
-
September 2023 by Faith Grose
The place was fine. The location was not very nice considering that it was a cross from a hospital. The service was fine but the room was disgusting and the window had a bullet hole in it. Also my dog got out and jumped off the balcony because it wasn’t secure enough! If you are looking to stay at this motel DON'T!!
-
August 2023 by Hanna Benesch
Nice size room, clean, very accommodating, very convenient. Originally booked a room with two double beds for me and my husband. After we got there I found out my two friends and their seven year old grandson would be joining us in the room. The motel was very accommodating about 3 extra people coming into the room, they even gave us a cot and extra towels. The large room was comfortable for the 5 of us. The location of the motel right off of 91 was good for us too. The motel and room was large, basic, and clean the breakfast was good too. We have stayed here before and would definitely come back, we would recommend this motel.
-
August 2023 by Ashley M. Pappal
We got two hotel rooms to stay in as my family was coming to visit.The first room was ok. Had some noticeable water damage to walls and over all was clean. However there were a bunch of people lingering outside the room and it was very dark not very well lit outside.The second room was horrible. When opening the door it smelled like old dirty gym clothes have sat in your trunk all summer. It was the worst smell. When trying to turn the AC unit on to maybe pull some fresh air in the thing started to smoke and the smoke alarm went off. Upon further investigation the thing was packed with mold. There were multiple spots that were messed up due to water damage and the walls had cobwebs all over them. There was an outlet that visibility caught fire once. I was in this room for roughly 5 mins and went to the front desk to complain.The lady working the desk was very nice and apologized. We were refunded and left very promptly.Rooms: The room smelled horrible. The AC was packed with mold. Very unclean.Safety: This hotel made me feel uneasy as it was poorly lit and they had a bunch of people lingering outside.
-
June 2023 by Lynn Perry
The employees were very nice and the breakfast was ok. It was pet friendly and had a dog walking area around the back of the building. The price was quite high for the accommodations even though I was a rewards member.Rooms: The sheets and towels were clean but the bedding, walls, rugs and coffee maker were not clean.
-
June 2023 by Jim Lally
Great location across street from the V A hospital.Well received, very accommodating to two handicapped older adults. Originally had a room on 2nd floor and when requested was changed to ground level walk
-
May 2023 by Debra Hook
The hotel is extremely outdated. The rooms were clean but overall the hotel is very dingy and drab, carries sound and carpet gross. It advertises breakfast but it's not breakfast, maybe continental at the most with no fruit, only 2 cereals, English muffins and frozen waffles, no napkins at all to be seen. Room rates reasonable. Being it's part of Wyndham, I'm surprised it's the poor state it is.
-
February 2023 by Michael Durocher
Staff was super nice and friendly but if you don’t clean your sheets thats just gross man. I know it was a cheap spot to sleep but there were long hairs in the bed and on my pillow there is no way it went through the wash and came out that way. I ended up sleeping on a towel and using a mini towel to put my head on the pillow but who knows if they even washed those.
-
February 2023 by Chris Paquette
For a motel is decent, no thermostat in room, ptac unit with sporadic temp, tub didn't drain, showerhead at 5'5", towels not in near shower, have to walk out to carpet under a sink, they have coffee but it doesn't taste good and they use soy creamers, staff were very pleasant, you can see they're slowly renovating.
-
November 2022 by Cristine Anne
Very, very dirty rooms. Dirty when we walked in and not cleaned in the 3 nights we were there. At $179 a night I expect some cleaning: fresh towels and garbage disposal at the very least. Front desk staff were friendly and so I give 1 star, but would give zero if I could. Carpet was also stained and had cigarette burns.
-
October 2022 by John Howes
The room was not clean and the beds were not made (sheets not changed). I notified the front desk and they stated that someone from housekeeping would be in the room in 5 minutes. After 15 minutes I went to the front desk and got new sheets and we made the beds ourselves. However one of the sheets had a bug in it. Managment can make this a much better property if they made an effort and hired people who took pride in their work. I would not recommend this hotel to anyone.Update on 1/18 - as mentioned above since management has not replied to this review it only reinforces my point that they do not care about their property or their customers.
