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February 2024 by s Willis
Loved it friendly service, only thing is needed a warmer blanket on bed.
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February 2024 by Elizabeth Douglass
Nearby activities: So much to do in the upper valley
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February 2024 by Jessica Acuña
Excellent service, dogs are
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February 2024 by Carthon916
I am currently a long-term guest and I have nothing negative to say regarding the staff. They have been very helpful at every turn.The rooms are somewhat on par from what I would expect when it comes to this price point. Apart from small details like the the shower faucet having worse performance than a 12 dollar model at Walmart or the lack or a shower curtain, it's decent if you remember the price.Probably the biggest hit to my stay is the fact that they advertise the pool being heated. If you only care for the literally sense, then yes, it is heated. Being too cold for use in the winter is typically how I believe most people would describe this pool.A heated pool was a huge sell for my long-term stay and I was let down by the fact that mid 70'F is acceptable when it's 20'F outside.I understand heating a pool of this size is extremely taxing on a bottom line and I don't claim to know anything about how this hotel is performing fiscally.I was just very quickly let down by the fact my daily workout routine has been shut down.
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February 2024 by Jeff Hummel
Still
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January 2024 by Thierry Wiss
Noteworthy details: Pool. Spacious and clean rooms. Very good room and reception service. But the hotel is from another age and the mattresses are very soft.
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December 2023 by Paul Johnson
First room we were checked into was occupied. Keycard worked fine, just someone else occupying the room. Straw in first picture was in the hallway for the duration of our stay. Half the place is a dump. Very rundown and sketchy.
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November 2023 by Leah Hancock
I booked a room with two doubles. Upon arrival, we were informed that the hotel was overbooked and we could take a free upgrade to a king suite with a pull-out couch. This would have been fine if I was traveling with a partner, but my friend and I each wanted a good night's sleep in our own beds. We were told we would be getting the "spare room," whatever that meant. We were about as far away from the front desk as possible. The wallpaper was peeling, the trash hadn't been taken out, and there was a stink bug on one of the pillows. The hallways smelled like fresh paint, but all I could see was peeling paint everywhere so I'm not sure where that was from. The lobby is nice, but once you're in the halls by the rooms, it feels seedy.We'll book elsewhere the next time we're in the area.
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October 2023 by janet frost
Looks great on the outside, But the rooms are very 1980's. Outlets and light switches all were dirty and very old. Was okay for one night but I would not stay there again.
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October 2023 by Pamela Parks
I honestly can't rate them on anything but their service, or more accurately lack thereof, because we never even checked in. The lady at the front desk would not accept my identification as the reservation was in my husband's name. So as requested,I went to the car where he was waiting and got his identification, only to be told how did they know it was him. I'm sorry, but I don't just randomly carry around identification of someone who isn't a) my husband and b) not with me. I've never been refused check in service at a hotel before with a reservation booked under my spouses name and I have neither the time nor the patience to be treated as not a valid customer. If you are going to drop $300 on a night in a hotel, you should at least be given the courtesy of respect.
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October 2023 by yahani hewagama
We stayed for just one night and it was a pleasent one. Spacious rooms, friendly staff, hot water, comfy beds with beautiful balcony view in the morning. Just what I wanted after a long flight.Layout could have been better. Our room was on the second floor, and it was a very long walk down the hallway carrying all the luggage.
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August 2023 by Chris S.
Stay away. Mold on the rims of the cups. Musty smelling rooms. Likely mold-infested. Carpet was damp. Window wouldn't lock. Walls were paper thin - could here my neighbors word for word. Mattress was very old. Drained pool, no fitness center, no breakfast. Just overall dilapidated and sketchy. Yet charging as if it was a 4 star. Don't believe the impression that this is a nice place.
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August 2023 by A.L. G
I am staying here now, and for what I am spending, it is a disappointment. There is a smokey smell in the hallways and rooms. The pool is frigid due to a broken element. There's no housekeeping, so I'm unloading dishes for another client. I've been told to bring my own trash outside and to go to the front desk for towels, etc. The TV is not smart, does not stream or cast. The stock kitchen items are pretty pathetic. The room was 63 degrees when I came in, and it took awhile to get the room comfortable. The mattress is not great. The linens (sheets/comforter/hand clothes) are not white: there is yellow or gray discoloration. Again, not worth nearly $300 a night.
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August 2023 by Tracy B.
This visit wasn't as pleasant as my first. Our room was dingey & musty. Our bathroom sink drain was clogged. The front desk woman is pleasant and helpful. The pool wasn't open and we were told it wasn't working, but it looked fine. Idk!
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July 2023 by Victoria Williams (VicTORious)
First off,the room smelled funky, the TV remote didn't work, and the light above the bathroom sink didn't work. At 11pm i woke to banging on my door with staff asking to check my bathroom since there was a leak in the hallway, thinking it may have come from my bathtub to which I assured them it did not, they came in,looked, then left. At 7am the next morning banging on the door again, this time its maintenance saying they need to come in, turn all the faucets on to get water out of the pipes, and the water would be shut-off due to leak. So my door was propped open, water running, and lights on, and all I wanted to do was sleep before my 5-hour drive home, but I had to get up and start my day. I checked out and wasn't refunded any money. Do not go here
