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March 2024 by Meghan Cornforth
Worked with Daphine- she is amazing! Helped me pick out a couch and ottoman. Went above and beyond and helped me load it into my car. Rock star service!
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March 2024 by KLee Thom
I had a wonderful experience today with Daphine choosing new furniture, as we are downsizing my parents living situation. She made a stressful situation pleasant and seamless. Great customer service with a smile still exists. Thank you Daphine!
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December 2023 by Solange Gover
Ordered a couch last month and was told we would get it mid December the latest. We checked in a week later and was told end of November. That didn’t happen so we called again, was told beginning to mid December. I called today to check in and we are now being told “hopefully before Christmas” and that it’s not even being shipped until mid December if all goes well. Lie after lie just to get a purchase from us, not to mention all the purchases we’ve made at this store and have been patient every time. Well no more!
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October 2023 by Meghan Feeney
Recently purchased a couch and was told they can do financing for it like a car. Found out later that they sell this to you when they are actually selling you their credit card and give no knowledge of this! I do not need more credit cards. Do not buy from this store, unprofessional and scam artists.
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October 2023 by Denise Nykiel
Very disappointed with the service here. I stopped in with a friend to look at a mattress, but found a recliner that I really liked. I asked about free delivery and was told yes that I lived in the mileage range. I went home to talk to my husband, and when I called back the next day to make the purchase, they had conveniently forgotten our conversation and told me that the delivery would be $299. Poor customer service.
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October 2023 by Dana Fortier
This is the worst store EVER!!!!!!! They will lie to you about delivery then lie again then again. You will spend months trying to get your merchandise.
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May 2023 by darlene moore
Staff was great and helpful (Michelle) and Trish was forgiving and understanding when we were a little delayed in arranging the delivery due to construction issues. Finally, the two delivery people were outstanding! Careful, complimentary and sincere in wanting my furniture to be delivered without damage and set up where and how I wanted it. Will start any future furniture needs with the Ashley Williston store!
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May 2023 by Kenneth J
Fantastic showroom with a great selection and beautiful furniture. Donna is exceptionally friendly, helpful, and low-pressure. Highly recommend!
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March 2023 by Jameson Steward
We walked and were immediately greeted by Mike. He had the right amount of being available to answer questions and staying away that lets customers talk amongst themselves. I really appreciated his knowledge and advice. We got everything we needed. Thank you Mike!
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March 2023 by Thomas Salumn
Michelle went above and beyond to help us out! She was very helpful and we appreciate her patience with us!
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February 2023 by Daysha Mashak
I’ve had a broken couch for over 6 months now and I have the paid warranty so it should be fixed. Excuse after excuse as to why it’s not repaired yet and title to no communication from the warranty company or Ashley’s. The staff in the store has been rude and inconsiderate about our situation, the couch isn’t even a year old and not usable. Absolutely disgusted with the service
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February 2023 by Nicole Maddox
We had a great experience here with the sales staff picking out a new couch. They were friendly, attentive and not at all pushy. Our couch was delivered even earlier than expected, we got a sizeable discount from floor price, and even the delivery guys were good-humored and efficient.
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December 2022 by Ashley K
Debby and Donna helped me purchase a couch at this Ashley location. They were very friendly, prompt, and listened to what I was looking for so they could guide me in the right direction. This helped me make my purchase easy and stress-free! Good selection of furniture items available. I will definitely be returning to this Ashley store for any home furnishing I need.
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September 2022 by Laurie Goldsmith
Nice furniture at a good price. Delivery was fast, within a month I had my new table, sofa and love seat. The salesperson, Donna Booska was extremely knowledgeable and helpful.
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July 2022 by bharati roka
The front manager she is soooo rude I just visited there on 25 june 2022 just to know about my bed frame because it’s already 6 month I already paid in advance on 8th January 2022 in this period they only send me 2 emails because i send them email about any updates ,6 month waiting is too much.Ashley furniture I’m not rich I’m working on daily basis to buy food to me and my family ,i just asking her how long it’s gonna take ,she arrogantly replied me lot of people are waiting since more than 1 year,than I requested her my money back because the way she was talking it’s so hurtful because she talking like I’m asking something for free. It is so disrespectful so please learn some manners.By wearing clean clothes and having white skin doesn’t make you a good human being if you have black heart ,black heart lady if you can’t handle the customer care job properly please stay at home give someone else chance.Good luck Ashley .