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February 2024 by Bill
Management staff are amazing. Delt with a young lady with dark hair cute in the face and an amazing attitude, the staff at the front end very knowledgeable and helpful. Always a pleasure to shop at the Williston location.
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February 2024 by Mrs.P Jane
You can find just about anything to repair your home
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February 2024 by Mike Gammal
We just bought our entire house worth of cabinets and countertops and saved nearly 30% compared to local suppliers, on high quality cabinetry. Rinette was a joy to work with.
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February 2024 by Furio D.
Today, Feb 2, 2024, I went into the store to buy a 50lb bag of sand. The aisle was closed off on both ends with nobody stocking or working within. There was a Home Depot bumpkin by the closed aisle gate whom I asked how long until the aisle re-opens. The lazy, and uneducated worker couldn't muster the courtesy of turning around to face me when asked the question. "Uh, when the guy finishes loading the sheetrock pallets." There was no "guy" loading sheetrock pallets. What a sh** store... You'd think that that moronic employee would have the sense or basic courtesy to ask if he could get something for me... But seemingly that's not the "Home Depot way." I blame the company for not training these ne'er do wells on how to interact with customers.
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January 2024 by Dennie LaPorte
Dis organized and dirty. In and out quick could not find what I needed and didn't have time or patience to look or wait for help
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January 2024 by Dean Lewis
Massively understaffed. Takes forever to get help or to check out
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January 2024 by TinKatt
Still amazes me how many employees you can walk by am not get a single greeting Voluntary assistance or anything literally have to track them down and ask them for assistance No matter how lost you look
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January 2024 by Peter
They don’t answer the phone it’s impossible to get someone on the line
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December 2023 by Boomerang
One of my favorites stories
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December 2023 by Carol DelGaudio
I like using the Home Depot app to find what I'm looking for in the store. Quick check out experience.
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December 2023 by Salena Claire
Pretty good customer service. It's a huge place but thankfully it's fairly organized and signs are everywhere. Only downside is the bathroom is waaaay in the back.
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November 2023 by M C
Put in a curbside pick up. Drove an hour to pick it up. No one answers the phone. Waited for 25 min after following curbside instructions. Ended up canceling the order and going in. Took a total of 40 min to get help in tile. Got what I needed. Waited another 15 min outside for someone to help load it. Ended up loading it with myself. I had my 2 year old with me. They likely don’t read these reviews or care, but honestly-Do better.
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November 2023 by Amber Wilkinson
Do NOT use curbside pick up for anything that could potentially damage your car. I ordered a large cabinet, only ONE employee came out to load it into the back of my SUV. Before I could get the words out of my mouth to say he should get someone to help, and watch the bumper so it doesn't get scratched, he shoved it in it. Resulting in big scratches and dents in the paint.Home Depot will pay you peanuts in a claim. So thanks for nothing. Now I have a messed up bumper on a new car.
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October 2023 by Kaitlyn D.
DO NOT TRUST HOMEDEPOT WITH YOUR FLOORING! I cannot stress it enough we have had the absolute worst experience with Home Depot to order our flooring. We are going on 5 months with no flooring or communication. We ordered our flooring in May 2023 for the delivery and instal in June. The week of install rolls around and the installers call to confirm the flooring is there... nope I call home depot with no response, then Home Depot calls me because the installers called letting me know the flooring is on back order, something they surely knew before the week of instal but did not make us aware of. We go through the process again for delivery and install in July. July rolls around and we call regularly to confirm the flooring will actually be delivered this time. With no response from Home Depot until again the installers (American carpet, they have been great) get them to call us. The flooring is still in backorder, something they should have alerted us on way before the week of instal. We go through the process again for delivery and instal in August. August rolls around and same old same old no response from Homedepot as we try to call and email to find out the status of our flooring. The day before install was supposed to happen I get a call from a delivery driver saying they are at our house to drop off our flooring, I drive all the way home from work to confirm it is what we ordered and to no surprise. It is damaged, missing 6 pieces, and the wrong color. After calling numerous times we get in contact with the GM, she assured us they will get it all fixed and get us the correct flooring. After another 2 months of calling, emailing, going into the store to find someone the flooring finally got picked up after it sat in the rain for days as they said it would be picked up days before. Here we are 5 MONTHS LATER the flooring is paid for with our Home Depot credit card and we still have no flooring and no communication on when it will be ordered, delivered, or installed.
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September 2023 by Sylvia K.
Bought my washing machine from Williston, VT's Home Depot. I can't say enough about this store's excellent service. From my phone call to customer service at corp headquarters, to the delivery and service people of my washer, to the product itself. Excellent. Great communication (speedy and thorough,) professional delivery people, and excellent communication from all areas of my purchase and delivery, HD is top notch.
