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April 2024 by Sherilyn M.
I unfortunately have to jump on the ban wagon with the customer service..... Your prices are now comparable to children's place, There's no incentive I won't be back. Client of 13 years.....
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March 2024 by Ashley Mason
I really don’t even want to give one star. I will NEVER waste my time with this place ever again. The staff were extremely rude. What they offered for brand new things was pathetic especially for the prices they are putting on the products after they buy them from you. I would never recommend this place to ANYONE.
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March 2024 by Ali Mcewen
If I could give negative stars I would.The staff here is honestly rude and so are the costumers. I went with my son and husband today and costumers were treating my two year old like he is a monster when they also had children in the store then my husband took our son to wait in the truck and I overheard people talking about my son negatively. My husband and son came back in when I was checking out and the staff seemed to have an attitude with me. Like it’s a kids thrift store. Will never be coming here again. ?
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November 2023 by Ashley Cawley
I USED to love shopping here! Sadly, while out to eat with my family tonight, I witnessed the store manager of Once Upon A Child screaming, swearing and belittling the staff at a fast food restaurant. She informed therestaurant manager (as well as all the dinners) that "as the manager of Once Upon A Child she fires incompetent teenagers on the spot". I was appalled by this and will never be doing any business with Once Upon A Child again
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October 2023 by Meredith Bennett
Store in pretty well organized, and the staff are friendly. A great place to find discounted children's clothing.
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June 2023 by Jesse Therrien
They have a nice selection of used (and sometimes new) kids clothing. We always find a variety of nice clothes for our boys, and at a reasonable price too. Thank you.
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May 2023 by Adeline Domina
They have bad customer service, they are very rude to you. When you call them and ask them how it works, they don't explain it to you very well and they don't give you all the details like they should. I drove almost two hours here and they only took a few things, I asked them why and they were very rude to me about it. I will never come back here again
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December 2022 by Rebecca Coons
I've been shopping here for almost 10 years and rarely buy clothes for my son from anywhere else. Highly recommend!
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September 2022 by Emily Chadwick
The workers are super rude, especially the older man. The prices are the same as Boho Baby but their clothes are in much better condition.
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September 2022 by Emily C.
I was in there looking for some shirts for my son and a very angry man was hanging items up. He made it very clear I was in his way and I could hear him swearing under his breath. I had my 5 year old with me and needless to say I was not impressed. I will not be back.
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August 2022 by Gabi Pezo
The place is amazing. Lots of nice stuff. Good quality. I liked it. But as someone who would like to go sell I just felt that the people in the counter had a bit of an attitude. I sent my husband to drop of some stuff without me telling him anything about my experience when I went and he came back saying the same: Place is nice, the people have an attitude.
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July 2022 by Matt St.clair
I called before I made the trip paying for th ferry and gas , was told be there before 2 got there at 145 and they rejected my basket, the woman who took my call actually was the one who sent me away.Just figured I would share how unprofessional they are.
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July 2022 by Shawna G.
I have done business here multiple times and want to support other families but I will never come here again. The management and workers are the most unfriendly and unprofessional I've seen. I called to try and set an appointment to sell clothing and was hung up on TWICE after calling. I wasn't even able to open my mouth before being hung up on. So disappointing, I would love to pass on my son's clothes onto another family through the help of Once upon a child but looks like I'll be going to Facebook, like everyone else does. I would give it 0 stars if I could
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May 2022 by J T
Very well stocked and very well kept! We enjoyed browsing there.
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April 2022 by Jerry Gonyea
Nice clean environment and there payout price is pretty good for your used stuff