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March 2024 by Tom Laliberte
We moved recently and this is my first time here. Looking for pill pockets I found some but not exactly what I needed. Matthew led me to Dave who brought me directly to what I needed. Pleasant people and great customer service.
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March 2024 by Peace Maker
This place treats everyone that walks through the door like they know nothing about pets. For years everytime I go in there I get talked down to about my knowledge of aquariums.I have had aquariums for over 40 years. I have fish that are probably older than some of the employees at petsmart, but these people tell me what fish I can buy and which ones I can’t. I know all about all the fish, but because I’m older these younger people think I don’t know( because they invented the world) . I explain everytime that I have been doing the fish thing for years and I have an enormous tank, but everytime I get a lecture. I even had one employee say to me “ these are living animals” I responded “ yes I know and I’ll give them a better home than anyone else that wants to buy them.The last time I went in I had this new employee give me which a hard time that I left and I’m not ever going back. I have spent thousands of dollars there, and am done with them. Their loss.
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March 2024 by Lydia Kenney
I got an instacart order from PetSmart in Williston. This issue is with PetSmart, not instacart, although the shopper should have chosen an unopened package. I received a package of top paw disposable diapers that were opened with two used diapers inside the package with stains and hair on them. That's absolutely disgusting and a health hazard. I'm assuming this item was returned and put back on the shelf. In the photo I've placed a clearly unused one from the same package next to the two used ones.
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February 2024 by Michelle Parent
I took my puppy to get groomed today. Ashley did wonderful job alleviating my nerves. She listened to what I had in mind and educated me about what my dog needed. She was professional and friendly. I highly recommend Ashley and the PetSmart salon. My pup looks amazing!
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February 2024 by Debbie J
Disappointing ?
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February 2024 by Mrs.P Jane
Loved the trip, found everything I was looking for, and my ? and turtle ? are very happy ty Pet Smart
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February 2024 by Carrie Oliver
Knowledgeable and kind staff. Clean location, and healthy animals. Has everything we need for our fur and fin babies. They are still great
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February 2024 by Andrew French
They cut their fish section by about half, which is a bit disappointing. Otherwise everything was fine. Helpful staff.
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January 2024 by Keith Dalley
They steered me in the right direction and we're polite.
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January 2024 by Lisa Hurteau
Friendly staff
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January 2024 by Debbie Farris
Bought 12 blue neon fish yesterday taken from 2 different tanks and today I have less than half left already got some others at the same time and so far they are still alive.
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December 2023 by Neil B
I've never had an issue with the store, but I always have issues with grooming. For grooming needs look elsewhere. They missed multiple nails on one of our dogs for a recent nail trim. I brought him back a week later and was willing to pay full price for a correction job. He was nervous and peed and they said that disqualified him for a nail trim.I drove him down the street to Petco. When we went in, he peed a bit again. They were understanding and had him on the table in 5 minutes. They did every nail perfectly and were quick about it. You can guess who will be getting my money from now on.
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December 2023 by Issiah L'Esperance
This is insane, I’m buying a Fish, I’m being told false information, I’m being rushed, and over all. It’s dead from a swim bladder disease not even 24 hours later. The tanks seem clean but their not. I’m glad I kept her in a quarantine tank, then putting her with my community.
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November 2023 by Ronnie Rushford
I took my little girl there and was a regular customer. They didn’t take good care of my dog and I would pick her up and she wasn’t clean and her nails were long. When I mentioned this the staff acted like they didn’t care and I got a call from a manager who was very hostile towards me on the phone. I will never ever bring my dog back there and they shouldn’t be in business!!! Or change how they conduct business. To say I’m upset is an understatement..I urge people not to use them..
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November 2023 by Brooke Holden
Had to leave a review after my great experience!Staff is extremely knowledgeable and great pricing.Their Cashier needs a raise. I watched him handle a rather rude customer with such grace.Couldn’t be me.So excited that y’all carry pretty litter now!