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December 2023 by John M.
Brand new truck. I was there for 2.5 hours and they put the wrong tires on, and another 2 hours for the right tires. The tires were noisy as heck and caused severe vibration on the highway, so I took them back and ordered a less aggressive set of Michelins. They were installed and still had caused terrible vibration and my truck was bouncing on the road. I took my truck to Pep Boys to have the tires balanced and they were way, way off and the tires were very under inflated. Pep Boys corrected the vibration. My last comment is regarding the poor attitudes and negativity at Town Fair in Seabrook.
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December 2023 by Shanda D.
I just went here to get winter tires despite the reviews. I ended up paying almost $1000 for 4 new snow tires. However, with the alignment, which I totally needed, you get continue change overs for (FREE) about $50 (that's what I was told). Anywho, I really needed these tires and the alignment, and so far so good!
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December 2023 by William B.
Took 4 hours to put on tires with an appointment. They put on the wrong size tires the first time (even though they looked at the car in-person when I made the appointment). Tires are also extremely overpriced. Do not come here.
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November 2023 by DAVID COMSTOCK
Austin and the whole team were fantastic. I had two tires put on at another shop that was unable to align and balance so there were a lot of performance issues. The crew drove the car around the block to feel what was happening and then resolved the issues. I didn't have an appointment and was a walk in and they still serviced my vehicle quickly even though having many appointments. I highly recommend buying tires here as well bring a repeat client myself. If there were more than 5 starts I'd select them all.
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November 2023 by Heather Rae Myers
After getting two new tires and having a great customer service experience and it was done timely. I gave them a great review and actually told people it was a great experience. I then had an issue with the tieres and they worked with me to get the issue resolved. Also in a timely manner! I will continue to recommend and go back. It is not offten that you find a company willing to work with you when faced with an issue. I definitely recommend them to anyone with tier needs!
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November 2023 by Zachary Yindra
There was a mistake somewhere along the line and the wrong tires were sent to the shop. Austin and whoever I spoke with at the head office (Richard?) were genuinely apologetic and made it clear that they and TFT value my time and business. They dilligently worked to make it right and a very satisfactory solution was proposed quickly. Austin at the shop followed up immediately to keep me posted and to stay in contact. Very impressed. They viewed a rotten situation as an opportunity to show off their excellent customer service skills and made a very happy customer.
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November 2023 by Rita Rouleau
I spoke with two different individuals at Town Fair yesterdayOn both occasions I was cut off.When I tried to call back was told that voice mail was full, so I could not leave a message. Not either man that I spoke with tried to call me back. Town fair tires are a joke to work with. Shame on their poor customer service. I was ready to purchase 4 new winter tires. Perhaps it was because I was a woman and they didn't take me seriously. I did find another tire dealer Who took care of my needs immediately. I will 100% not recommend town fair tire to any family or friends. I will explain exactly how you treated me. its an insult , how I was treated.Shame on all of you. Rita Rouleau
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October 2023 by Kandy Schmidt
We noticed a bulge on a tire of one our vehicles this afternoon that needed an immediate remedy. Town Fair , and specifically Austin, wasable to get us new tires and install them quickly on a Friday afternoon to boot. We called around and no other place could even get the tires that day. We experienced exceptional customerservice and Austin was the man! Thanks so much.
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October 2023 by Gary Gildemeister
Skyler was AWESOME. He got my car in the shop for work slightly earlier than my appointment time. The work was done quickly and efficiently. He is a great customer service rep.
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September 2023 by Andrew Peet
Excellent customer service, took the time to help me get back on the road. First experience with Town Fair Tire was awesome and would definitely recommend them.
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September 2023 by zebulan dumont
Casey seems to be a floating manager in a few locations- he remembered me in more Then one location and both locations and experience with him had been outstanding. Service and deals were exactly what I was looking for. The location in Williston has made a complete 180 and is on track with the rest of the stores. Recommended 100%
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August 2023 by Justin Wilson
Exceptional customer care and service. After working with Austin, I keep going back! The employees are incredibly knowledgeable and polite, service is both quick and of high quality, and the prices are the best around. I can’t say enough good things about the Williston location… I even travel over from New York just to work with that team!
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August 2023 by Ashley Piccirillo
Skylar really helped me out today! I got a flat while driving through Vermont's classic construction season, and I was able to fill my tire up to make it into Town Fair. Skylar was kind, and walked me through the repair process. The service was quick, and they were able to repair the tire and take out the metal scrap to show me. I would highly recommend!
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August 2023 by Will Sudbay
Great experience. I brought my tire which had a nail in it and Skyler fixed it ASAP. 5 minutes. Pure Class and Professionalism. I will be utilizing their services in the near future! Highly recommend!
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August 2023 by MARKFARRELL40
We have had two occasions where we had flat tires and brought our tires in for help. In both cases the team at TFT were friendly and professional. In our latest case (today) we brought the tire in and we were greeted with a smile by Ausin. 8:30 AM He looked over the tire and he said they would check it out ASAP. We knew it would take some time so we left and waited for a phone call . Less than two hours Austin called and said we were all set. It needed a plug. We are from NY, our daughter lives in Milton she was borrowing our car so it has NY plates. He could have used that and pulled the wool over our eyes and told us we needed a new tire and we would have believed him . But as true professionals they simply fixed it. It comforting to know that folks like this are still around. My Daughter now knows where to go for tires and we highly recommend this team. THANK YOU AUSTIN - SKYLAR for a job well done and FANTASTIC customer service
