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February 2024 by Emanuel Thomas
I've talked 3 times. My charger is in the truck along with a set of gloves. No one has called me back
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January 2024 by Alex H
Moved cross country two times using Ubox. Uhaul of Williston was fantastic and flexible. Everyone I worked with was great.
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December 2023 by Mark Hollybro
Attitude right from the start . When l finished l swept it out and still got charged a cleaning fee...never again...go somewhere else ..not nice people
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November 2023 by Claudia Viguera
I love the location, how easy it is to get storage and moved in, and how friendly the staff is
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November 2023 by John Bonneville
Friendly staff who helped me unhook my trailer
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November 2023 by Tracy Gilbert
Fast and easy
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November 2023 by J. G.
The I would never use u-haul Ubox system for their monthly Ubox storage ever again. It is never accessible during times it is promised to be available and customers are at U-Haul’s mercy begging to access our own stuff out of storage. Almost every time, I arrive and it is not available as scheduled.
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October 2023 by Sharlotte Williams
The truck itself was good. Checkout was simple and painless. The assistant answered our questions in a friendly manner.
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October 2023 by Kevin McElfresh
Nice crew. Reasonable prices. Very well maintained operation.
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October 2023 by Ky_jay
Worst experience ever. They took my uhaul truck on a flatbed without notifying me or anything, while all of my cleaning supplies were inside of the truck that I use for my cleaning business. And Chris who works at the uhaul store in customer service was everything but helpful and nice.
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October 2023 by Julio Aguayo
Clean vehicles, fast reliable service
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October 2023 by Rob S (SPACEMAN)
Had a hitch installed on my Hyundai Tucson and it was done in less than 3 hours with no issues.
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September 2023 by Ewing Fox
Rented a 15' truck for a single day and everything was great - except that the ENTIRE TRUCK LEAKED and everything got wet. Despite the fact that upon return the vehicle was IMMEDIATELY removed from service due to the issue, U-Haul refused to refund any of my money, claiming that I should have paid for supplemental insurance. All this happened via email after I was assured by an employee that I'd get a call from a representative. The store is a great location, there is plenty of parking and availability - but these guys just don't care about the customer. Good luck if you choose to use their inventory, better hope it's a dry day.
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September 2023 by Diane Stowell
While they had the supplies I was looking for, the staff was not helpful. No one available when I arrived. When someone did arrive, they were not interested in helping. They then provided me with incorrect information.
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September 2023 by F. G.
Miscommunication at counter but phone customer service took care of our issues
