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October 2023 by Sophie Tranmer
We moved to VT from VA and our items were in storage for 3 months while we waited for our home. When we wanted our cubes delivered, they were responsive and timely. Items were in perfect condition at delivery. The delivery driver was great.
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October 2023 by Jan Copithorne
The sign-up process, delivery and pick-up of U-Pack’s “Relocubes” was excellent. The people were pleasant, accessible, prompt, and their policies were clear. However, we had significant water damage to things that were by the doors. It was costly and sad. They need to reseal their doors, and people need to pack only waterproof items near the doors. Also the cubes are jostled violently, so even strong boxes on the lower levels were crushed.
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October 2023 by Christine Campbell
Awesome experience. Used for moving from out of state, everything arrived in great condition. Easy to get someone on the phone with any questions. Very professional and navigated a challenging parking situation beautifully. Highly recommend.
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August 2023 by Marty L.
Everything worked smoothly with U-Pack. Initial delivery to our house, pickup, and delivery to our new destination. We appreciate the professionalism of everyone at U-Pack.
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August 2023 by Richard May
I have gotten two trailers from U-Pack, and all-in-all I am okay with the service, but with some reservations.The company in Vermont that delivered the trailer changed the drop-off time three times in one day. Frustrating because "someone was out sick" was the excuse. Meanwhile I have friends over to help me pack and we are waiting around twiddling our thumbs.Then, when dropping off the trailer in S.C (new home) they didn't bring the ramp until about 30-minutes before I was finished; basically the ramp was useless at that time. The yahoo I talked to stated: I didn't see it on the work order.Yeah, right - it's right there- in plain English - can't miss it.So, I waited for 4 hours for the ramp to arrive while unloading the trailer with the movers helping out.U-Pack is good - just make sure you stay on top of the people either picking it up or delivering it.
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July 2023 by Roger B
Everything about the process was very, very easy. U-Pack is more expensive than other similar companies, however the convenience, communication, scheduling, and quality of the actual container are absolutely worth it. Dropped off and picked up at both locations on time. The U-Pack container I got was almost brand new and much, much, sturdier than the competitors. Would absolutely use again in the future.
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July 2023 by Reuben Shelton
Highly recommend! Great communication and laid back. Made our cross country move as painless as possible. Kevin gets 10 stars!
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June 2023 by Mark Houston
Every aspect of the move was very easy and everyone I talked to was very friendly. The customer service on the phone was very up front, nice, and helpful. Both of the delivery drivers (in Maryland and Vermont) were very nice and professional. It was exactly what we needed.
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September 2022 by Michael Benjamin
U-Pack was exactly what we needed when we moved from NY to NC. They were very helpful and courteous when dealing with on the phone or in person. Their drivers were very experienced and we had our belongings ahead of estimated schedule. Highly recommend this company if moving a long distance!
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October 2021 by Erica C.
Great experience with U-Pack! Super easy and convenient, even when I had to change plans multiple times (first was planning to have the cubes delivered to my apartment, then had to switch to packing them at the depot, also needed to add a cube last minute and switch the delivery address and it was no problem). Unlike national movers, U-Pack representatives were available to chat with me at any time about questions I had and updates I had to make. They were always super helpful and reassuring. And I loved being able to track my stuff online and know where it was and when it was arriving. And it all came very quickly and in great condition! Truly made moving much less stressful. Highly recommend!
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August 2021 by Madison Kaldenberg
UPack was a great choice for our cross country move from Colorado to Vermont. They were on time dropping off and picking up the trailer in both locations and it was really easy to get in touch with them.The price for what you get is great, the only reason I give it 4 stars and not 5 is because the pricing is listed as 'per foot' but the divider wall connections are every 2 feet so it's a little misleading. But other than that it was a wonderful experience and I would highly recommend this if you're making a move that would take you longer than a week to drive to! You'll save a ton of money :)
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June 2021 by Priya G
I moved everything from my one bed apartment in a relocube from NC to VT. The cube looked small and I was skeptical if it would hold everything. After arranging all my things in the cube, I had so much room left. The key to successfully moving all the things including furniture and appliances is in packing and securing the boxes.Thanks to all the previous reviews, I was able to bring all my boxes without moving an inch.Lastly, relocube is more affordable than others I looked up.
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May 2021 by Susanna G.
U-Pack was my second choice, but not anymore. We moved form VT to WA. They were great! Having professional movers pack and unpack was good for us, and saved us a third cube, I think. Even with the professional pack/unpackers, it saved us over $3000 from the moving company estimate. U-Pack employees were masked, helpful. friendly, responsive. I could always get to someone with a question. We paid a little more for a guaranteed delivery date which allowed us to schedule the unpackers. they took apart furniture like our bed and put it back together. They allowed clothing in drawers which was a real space saver. I'll always use U-Pack for long distance moves now. It was a good experience all around.
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January 2021 by Allison Badten
We used Upack’s terminal to terminal truck service during our move from California to VT in Dec 2020. I can’t say enough good things about our experience! Every person we spoke to at Upack was friendly, helpful, and responsive. Plus, we saved over two thousand dollars compared to the next option. Upack quoted us a three day delivery window and delivered it on time with ZERO DAMAGE! We just moved from Boston to California at the end of 2019 using a different service and had a much different experience. It took over 30 business days for our stuff to be delivered and when it arrived our big screen TVs was shattered along with thousands of dollars in other damage. Couldn’t get anyone on the phone and ended up taking the loss. As we were preparing to do the cross country move again (to get the hell out of California!) we were dreading the idea of finding a moving company. I am so thankful we went with Upack and only wish we had used them the first time. Lesson learned, lifelong customer made :)
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November 2020 by Carolyn Rossi
Pack was awesome! Everything arrived on time and in great shape. I recommend them to anyone who needs to move. It was way cheaper than any moving company I called.
