Verizon, located at 60 Merchants Row, offers a strong wireless sales experience through its dedicated team at Cellular Sales. Customers have praised the staff for their exceptional service, particularly highlighting consultants like Helen and Craig. Helen provided thorough assistance with troubleshooting phone issues, even coordinating with the warranty department to facilitate a new phone for a customer. Craig also received commendations for his help in setting up devices and upgrading phones, ensuring customers understood the process clearly. Shoppers appreciated the friendly, supportive atmosphere, with many noting that they felt valued and cared for during their visits. The store offers a range of products, including Apple iPhones, Samsung Galaxy devices, and Motorola phones, along with accessories and exclusive Verizon services. Customers are encouraged to visit in person for assistance with their wireless needs or to call ahead for appointments. Overall, the store is recognized for its commitment to customer satisfaction and knowledgeable staff.
This is the best Verizon store in Burlington. I have been there multiple times over the years. Zac helped us this time and he was fantastic…. Stuck with us through the entire process. 5 star customer service!
May 2026
My husband and I went into the Verizon store in Williston Sunday morning. We were greeted by Jesse who was welcoming and friendly. He guided us through the purchasing process and to our surprise we ended with 2 very sizable rebates on both of our phones. We appreciated Jesse’s knowledge and patience. Thank you, Jesse!
May 2026
We have been with Verizon for 23 years and have bought many cell phones during that time! Working with Jesse was the best customer service we have ever had. He was patient and so very helpful. Thank you so much Jesse!
