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April 2025 by Ciel Vestal
So my grandmother ordered a fridge to replace her old one. The man leaves it outside of the house and doesn’t bother to help bring the fridge inside. So as I’m writing this, my parents, grandparents, and even a friend of my parents are struggling. (They’re all older or elderly.) I also found chewed up gum on the back of the fridge in the crevices. That’s disgusting! 😐
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January 2025 by Jonathan Moore
Unprofessional people especially victor the manager. Would rather go to Amazon than deal with these people.
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July 2024 by Akio
Went here and got a gaming pc, I got a virus on it and they said they would take it to hp to take a look at it, it was a month and they finally got it back. It wasn’t running good and I couldn’t download anything on it. I went somewhere else and turns out the company stole my cpu! But just before that my dad gave them a call to see if the pc was fixed and the guy kept calling him “ma’am” and my dad kept saying he was a guy until the guy said “I don’t care what’s between ur pants u are a ma’am!” (He’s male at BIRTH!) Crazy customer support if u ask me.
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April 2024 by Randy Wilson
The staff was very professional! Let me say that again, so you can make sure you read that right….THE STAFF WAS VERY PROFESSIONAL!… Mandy….you adorable little lady…You were awesome!!! Great CSR skills! ? Looking forward to doing business with you all. This store is the largest, and very well kept clean, with the nicest selection of furniture that I’ve ever seen. Thank you so much for what you do,and what you did for me!
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December 2023 by Tamara McNeely
The guys that bought both our TV's were very friendly!
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November 2023 by T Bryant
I was told by one person they washed king size ..then told by the Gm it didn’t ..said I could get another new for same price …I said ok but then offered me one that wasn’t in store …then they told me it would be pre leased …I said that’s fine …but then received a call for the one I original order to be delivered to me ….told them I spoke to Gm and they were exchanging it cause it didn’t wash king told me he would call me back didn’t ..I called back we set delivery for next Tuesday…called spoke to the same lady I spoke to before extremely rude …she told it me it would be the following tuesday …and then told me i had to pay first before i could get it ..i told her i already put money down..she said no that was a down payment and i have to make my first payment i was more than patient wasnt never rude but this was a horrible experience i just asked for refund and talk to rentacenter and was able to get my set
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July 2023 by Sara Gallagher
The main woman my husband and I been working with (I'm horrible with names) has been extremely awesome and helpful
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May 2023 by Reva Huyler
Awful experience every dime I spend here seems to dissappear and I owe more and more each month they say money is returned back to me and lock my account to force me to pay that ammount and then expect more out of me like I want to pay over 500 dollars in one week who the hell can afford that at first everything was perfect payments were cheap and easy now it's just high end robery and people who act like they do nothing wrong and blame you
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April 2023 by Laura Steele
Great Service and Great Furniture! Thankyou for our new livingroom set!
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August 2022 by Keith Pittman
See you more
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August 2022 by April Isenhour
Always good deals
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May 2022 by Chris Whitt
Terrible experience especially in returning the items cause we were moving. My biggest issue is the very unprofessional attitude and lack of customer service from the General Manager. Called on Saturday May 14th to schedule a pick up but the female representative stated they had no drivers and asked if I could return the items myself. She also stated since I was ending the contract there would be no pay due.When I arrived on Thursday afternoon May 19th, the female representative asked for a payment of $90.00 which I refused to pay and I tried to explain what I was told but immediately the General Manager engaged into the conversation with a loud strong attitude and refused to accept the items and help to unload. I advised him they would be on his sidewalk by the door. As we left, he steps out n flips me off and I rolled my window down and yelled there’s your stuff.From the start of purchasing the washer and dryer (then under different management) it was a disaster, I was sold a used washing machine that had problems which I reported but nothing was ever done but it was all about getting your money surely not providing a positive customer service. If I could give a zero I would but that’s for the General Manager who showed his true colors…a zero. Take your money elsewhere surely not this Aaron’s!
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April 2022 by Emma Lansdale
Over all Good experience, fast delivery and set up, friendly people, we love our Kimberly sectional
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March 2022 by iron magin
Would ha e been 1 star previously however the change I'm management has made a massive difference. Very patient as my wife tries to figure out what washer and dryer she wants.
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March 2022 by Mariah Elizabeth
Have had an account here for years, have continuously been lied to, forgotten about, manager is very decitful, review all paperwork before signing, expect to be treated like a number, not a human being.
