First Community Bank, headquartered in Bluefield, Virginia, has a long history dating back to 1874, emphasizing community and customer involvement. With over 50 branches across Virginia, West Virginia, North Carolina, and Tennessee, the bank aims to build strong relationships with its customers. Reviews highlight the bank's commitment to resolving issues, with many customers noting the helpfulness of the staff. One customer mentioned a recent problem with the new system affecting transactions, but still expressed loyalty after 20 years. Others praised the friendly service, particularly at the Abingdon branch, where a staff member provided reassurance and support during a difficult visit. Additionally, one customer recognized a specific employee for consistently going above and beyond to assist with their needs. Overall, First Community Bank is seen as a reliable choice for banking services, focusing on customer satisfaction and support.
Everyone there is very knowledgeable friendly and courteous very helpful
March 2023
Slowest drive through ever and the ATM is rarely working. I work just a couple of miles away and it takes my entire lunch hour just to make a simple cash withdrawal.
November 2022
KATHLEEN PAYNE IS AS GOOD AS IT GETS!! She is always able to provide any help I have ever needed. Goes above and beyond to make sure the customer is taken care of.
