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June 2025 by Danny Harr
There customer service is great. BUT There delivery charges is outrageous. Used to if you bought a large item they would deliver it for free. Now the charge no matter what. They have a good selection od vegetables and plants. The store was clean and organized.
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June 2025 by Kevin I
Went to buy a new over the range microwave, but there was no one around to help. There was one person sitting at a desk and told him what we were needing he was no help just said ok and went back on the computer. So we left and went to the Home Depot. There we were greeted and helped right away, and it cost less there too. So the little bit of an longer drive was worth it. This was not the first of this kind of experience that I have had at lowes, they really need to work on their customer service.
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June 2025 by Jay Jakab
Clean, professional, and courteous.
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August 2024 by Samantha Beecham
Lowe's is always a great place to go.
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July 2024 by Dj Blankenship
The automated phone system is so frustrating I just called homedepo and ace.
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July 2024 by Wood Doctors Pallet Recycling
I had a great experience, got a sliding glass patio door and frame there. Much better Price than a windows and door place. Over $500 cheaper. There was a guy in that department named Ron Hall, he was a great help! If you need help with Windows or doors there, ask for him, he'll make sure you get what you need.
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July 2024 by Jeremy f
It is quite interesting how I have been trying to call for 2 hours during the slowest time tried to reach five different departments and not a single person will answer the phone
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July 2024 by Gary Marshall
The Abington, Falcon Place, Store, is my go to store. This store actually stocks a few things the Elizabethton store does not. One such thing is 45 degree stringer strong ties. The staff are very friendly and helpful. Unlike some stores, this store has employees that are around to assist you if needed, unlock tool cabinets, or answer questions. I have the Lowes card and appreciate the 5% discount, and the points, to purchase bonus products. Just cashed some points in, and got $430 worth of supplies no cost
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July 2024 by loretta medina
Everyone is very helpful
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July 2024 by Glenn Graham
Very nice store! Staff was very helpful.
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June 2024 by Nicholas Lower
Great place to shop. Joy was very friendly and helpful in self-checkout.
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June 2024 by Linda Lambert
Good selection and friendly service ?.
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June 2024 by H.J. Turner
No checkouts opened only self checkouts. As this continues to be the norm I will shop Home Depo. Had not been in Lowes for about 4 months left my items.on a shelf.and walked out I spent 48 years in the retail business and know what customer service is. I shop where I am appreciated so good by Lowes I know Home Depo and home town businesses will take care of me
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June 2024 by Josh
Today, I've spent two hours trying to reach the pro desk for a revision to a quote that I got on Friday that was not correct. Customer service giving me the runaround for 2 hours for something that would take 2 minutes to resolve. And what good does it do to even post a negative review? None whatsoever. The abingdon virginia lowes basically sucks as a company in its entirety
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May 2024 by Tom
If lowes don't have it you probably don't need it,.
