The Verizon store in Abingdon, Virginia, located at Cellular Sales, offers an exceptional customer service experience. Reviews highlight the helpful and friendly staff, including individuals like Olivia, Sarah, Jordan, and Andrew, who go above and beyond to assist customers. Many visitors appreciate the personalized attention they receive, with staff members taking the time to ensure smooth transactions, whether it involves upgrading phones, activating new devices, or setting up accessories. Customers have noted the efficiency of the team, often completing processes quickly, which is especially appreciated when compared to experiences at other Verizon locations. The store's atmosphere is welcoming, making it a pleasant place to shop for wireless services. Those who have faced issues with their devices, such as problems from other stores or technical difficulties, have found resolutions here, thanks to the professionalism and patience of the staff. Overall, this Verizon store receives high recommendations for its quality customer service, effective problem-solving, and a commitment to making every visit a positive experience.
Great service at this location getting a new phone and watch! Trenton was fast and efficient at helping set our new devices up!
April 2026
Normally hate going to Verizon to change anything on my account, but recently went to trade in my iPhone. Trenton got me and my husband exactly what we wanted in just a few minutes. 10/10 experience.
April 2026
I have never had such an easy time getting a new phone as I did at Verizon in Abingdon with Trenton. He was so helpful, saved me money on my bill, and truly made the experience enjoyable. If you’re in the market for a new phone, your first stop should be to see Trenton!
