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December 2022 by Damian Lanfranchi
Awesome. I don't know what the negativity is about here. The wait is always short. The folks who work there are super nice. It's my favorite post office. Hands down!!
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September 2022 by P W
Still not getting all of my mail at my P.O. box...
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June 2022 by Chance Margheim (Central Virginia Outdoors)
I'd give zero stars if I could. The issue are multiple.Items I order are always considered over-sized, and undeliverable. When I go to the post office to pick up packages, there's always a sign on the door stating there is nobody available unless you knock. The counter is closed, so you cannot get real service. They have no clear system for organization, so packages are always difficult to find. Be prepared to wait 15-20 minutes for someone to find your items.I have had items too large shoved into my mailbox with no care. I have had items left in the rain, when a covered porch is available. Even as a government office, they never wear masks in there. Parking is virtually impossible and dangerous to attempt. You can pretty much guarantee no delivery unless your items are really small or basic mail. I'd also love to know why my neighbors have large packages left nicely in a weather proof bag right next to mine, but the same courtesy can't be afforded to me.
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June 2022 by Chance Margheim
I'd give zero stars if I could. The issue are multiple.Items I order are always considered over-sized, and undeliverable. When I go to the post office to pick up packages, there's always a sign on the door stating there is nobody available unless you knock. The counter is closed, so you cannot get real service. They have no clear system for organization, so packages are always difficult to find. Be prepared to wait 15-20 minutes for someone to find your items.I have had items too large shoved into my mailbox with no care. I have had items left in the rain, when a covered porch is available. Even as a government office, they never wear masks in there. Parking is virtually impossible and dangerous to attempt. You can pretty much guarantee no delivery unless your items are really small or basic mail. I'd also love to know why my neighbors have large packages left nicely in a weather proof bag right next to mine, but the same courtesy can't be afforded to me.
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April 2022 by Brek Sparks
Lived down the road from this office for over 2 years. Repeat issues with lost packages, "undelivered" packages, and blatant ignoring of my research on lost packages. No responses to corporate inquiry. It's a shame that a federally backed entity can proceed with such disregard for customer service or even paid service. Gave 2 stars because they're nice enough inside, it's on the phone that you get attitude.
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February 2022 by Rita Kostoff
Non existent delivery. I have Informed Delivery and can see what is in the system. Mail from 3 weeks back ( bills) have not shown up, yet the other day we got 3 pieces of junk. Where is the mail they are not delivering?
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February 2022 by lisa berry
I called twice this month and they will not answer the phone something needs to be done
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April 2021 by Erik Korte
Best post office staff ever. Thanks for your great work!
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February 2021 by Laura Carpenter
Worst track record for deliveries ever. I've lived in the same place for 20 years, they assign us a new carrier a few months ago and the service quality plummeted. How can so many packages suddenly disappear! And for many of us on the same day!!
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January 2021 by Heather Gahres
Had an issue with a delivery being sent to PA instead of VA. The PO called me to let me know they were doing everything in their power to have the package re-routed to our correct address.
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January 2021 by Kristen Terry
The mail here is horrible things are always lost or late. Now my package that was supposed to be delivered last night in afton Is in Charlottesville and I can’t speak to a human being just recorded messages blaming covid!
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June 2020 by Kristen Cash
The mail here is horrible things are always lost or late. Now my package that was supposed to be delivered last night in afton Is in Charlottesville and I can’t speak to a human being just recorded messages blaming covid!
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January 2020 by Melissa Cash
The Afton, Virginia Post Office is horrible, I have sent in 3 requests to stop getting other persons (neighbors) mail and they still put my neighbors mail in my box. The same person that delivers from Fox Hollow Rd Afton, Va to Mountain Road must not be able to read or is not interested in her job at all. Mostly the ladies name is Jessica and she wears headphones and puts anybodies mail in any mailbox. Have even sent reports to the Post Office in Richmond, Va and they were supposed to keep an eye on them. Afton Post Office definitely needs to hire a babysitter for them because they don't know or care what goes in each mailbox. There are a lot of senior citizens in this area and they don't get their mail correctly either. PLEASE TEACH THE PEOPLE AT AFTON POST OFFICE HOW TO READ.
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August 2019 by Robert Merhige
I've always had a good experience with this post office. The staff is friendly and efficient.
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January 2019 by Krista Matheny
Service is terrible. Postal drivers will not deliver pkgs to the house. They have left hundreds of dollars worth of pkgs on top of my mailbox. So easy for someone to take. Employees at the office are rude a d don't try to help. I wish the other post office near us had better hours, I would definitely have my mail transferred to them. What has happened to the mail service?
