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November 2023 by Hanna Hermiz
This is the WORST pharmacy in the whole of Virginia if not the US!!! They skip refilling medications for which you have to call and get more frustrated at the automated refill system, the most ridiculous.
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October 2023 by Rebecca D.
Walgreens PHARMACY in Aldie is FABULOUS. Best customer service EVER!! The Pharmacist and her team went out of their way to help me with my parents medication...so appreciated!!
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April 2023 by Nick Schiffer
I don't recommend this pharmacy. Always a long wait
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February 2023 by Google user
Hours on website say 9-9. There's a paper sign saying hours are 9-8. show up at 7pm and am told they're closed (sign behind them saying open till 9/8). This is after the prescription being \\\"delayed\\\" for 5 days already.\\n\\nNever had a positive experience at this location, I've had to call and remind them about my meds being stuck on 'pending' for several days on 4 or 5 separate occasions.\\n\\nIf you need medication on time, don't rely on this location...
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February 2023 by Matthew Ettinger
Hours on website say 9-9. There's a paper sign saying hours are 9-8. show up at 7pm and am told they're closed (sign behind them saying open till 9/8). This is after the prescription being "delayed" for 5 days already.Never had a positive experience at this location, I've had to call and remind them about my meds being stuck on 'pending' for several days on 4 or 5 separate occasions.If you need medication on time, don't rely on this location...
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January 2023 by Ashley W.
This is by far the worst Walgreens I have ever had to deal with. I only come to Walgreens because my insurance partners with them and requires me to. This pharmacy is severely understaffed, which is not the fault of the staff that is working, but the staff that is working is so rude and dismissive. I've been told on numerous occasions in person that they are "too busy to deal with" my prescriptions or call the pharmacist line or doctor, and have advised me to instead go to another Walgreens. Again, I understand being busy and understaffed, but all that says to me is that other patients are more important than I am, or that they don't want to actually do their job.I have had issues with this store for years prior to the staffing shortage. They are constantly under stocked and understaffed. If you try to call the pharmacy, you'll sit on hold for over an hour and then get hung up on, or get no one. If I could switch pharmacies I would, but I don't have the option due to insurance. If you can avoid this pharmacy, I would.
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January 2023 by Chad Jordan
The worst pharmacy ever! Doesn’t answer the phone. They also tell you your rx will be available at a certain time and it’s not. They also regularly run out of medication that is a daily medication taken so they should know to have on hand for people. Wish I could give a zero star rating as 1 star is too high.
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December 2022 by Madeline Neff
Told me they would refill my prescription the day before. Made it clear I needed the prescription by the next day. Assured me it would be ordered and there after 4 the next day. I arrive the next day and he tells me he forget to process my order and order the prescription. Then tells me I have to go to the Centerville location (25 minutes away) and they will fill my prescription. Failed to tell me that apparently my window for the prescription had closed because it wasn’t ordered the day before. Don’t recommend as they’ve had this prescription request since the 15th and this has happened before.
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March 2022 by Mary M.
This review is specifically for the pharmacy. I always have issues when I pick up my monthly prescriptions. I always get calls or texts when my prescriptions are ready yet, when I go to pick them up, they are never ready. The pharmacy is terrible. The pharmacists are not helpful and are not prompt with their service. I transferred all my prescriptions to Walmart, of all places, and they have been amazing. My prescriptions are always ready on time and never have any issue with price or insurance coverage.
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December 2021 by Geeta Shetty
I was asked by my insurance company to go to Walgreens for my shot . I got a very bad service from the pharmacist every time I called. No one wanted to help me. At the end I had to take my prescription somewhere else. Very very bad service. I will never recommend any one to Walgreens.
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April 2021 by Ciara Long
I only stopped in for a quick pick up of some personal items and the store was fully stocked and the cashier was friendly. I haven’t experienced the pharmacy.
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March 2021 by Sammy U.
I try to avoid this Walgreens as there's all most every time big line at the cashier.
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March 2020 by Emil Antonio
This is the slowest Walgreens I've been too. Drive through service is always slow.
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February 2020 by Whitney B.
I live on a very average, $8/month non-controlled medication, and this pharmacy is typically out of stock of it every month. I am so frustrated with them constantly being out of it. They told me I should start trying to fill it 10 days early every month. No, the solution is that you have it in stock please. I'm having surgery in a week and they have 2 of the 5 medications that I'm required to bring with me to surgery out of stock. I shouldn't have to try to get these meds TWO WEEKS in advance of surgery and still not know if I will have them in time. Please, people need their prescriptions, and chronic illness is hard enough to live with, and this pharmacy makes it even harder, which is frustrating and depressing. It's very stressful to wonder every month of my medication will be in stock.
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August 2019 by Connie I.
I received an email with a store coupon $9 off $40, it said "clipped" I wasn't sure what that meant. I called customer service and the representative said that the coupon was on my card. I went to Walgreens within the hour. My purchase was about $50, I asked the cashier about the $9 off and she called the store manager. I showed him my phone and told him I talked to CS and he told me I couldn't use it. I got home and called CS again and asked about the coupon again and this one told me she didn't see one therefore there wasn't one. This is just one example why I do not go to Walgreens!