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August 2023 by A Shin
I just dealt with a slight bit of racism at this 711, I had the employee who was working at 10 pm with grey hair ask me if I was Chinese. Then I told him I'm korean. He then asked me if I was from south korea which is none of his business but I told him anyways not trying to cause any problems. Then he asked me if my parents were also from south korea. Then he began to tell me how asians come to the usa whether it be chinese or korean and don't help and just leave when they want. He held up the line just to tell me this with 2 other people in line. He also couldn't count my money right when I gave him 20.25 he rang it in as 20.20 but at that point I didn't care and wanted to get out because I was livid. I said with a smile on my face have a good day and walked away after recieving change. But this is absolutley unacceptable and really puts a bad taste in my mouth especially when I dealt with this in my past. Please correct your workers and let them know they are suppose to be providing customer service and not some racial statements. He might have not used certain racial words but they way he said certain things was wrong. I will absolutley never come to this 711 again after this. First off I served in the united states military, born and raised in Virginia and lived here my whole life. This is just wrong on so many levels.Update: I have also contacted 711 corporation about this. I will give them the full story. I also was not IDed for my pack of smokes even when i try to show him my id. I think thats also a violation of federal law too. You are suppose to ID anyone who is under the age of 40. I'm 34.
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August 2023 by Collin Jenkins
Cashier stole my $4 lottery winnings. Ticket wouldn't scan, so he typed in the numbers manually, it said I won $4, which I knew, and he told me he couldn't give it to me because it wouldn't scan.
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June 2023 by Snare romie
Sad man, I go in here all the time there's a skimmer in here use cash only
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November 2022 by G Reynolds
Poor customer service. They were very ignorant to me as a customer. Many things were broke and did not work machine-wise. Food was not fresh and seen several Roaches on the floor
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September 2022 by Yusri Hlioui
The store is rarely clean, including the outside of the store. The workers are commonly rude, accept a few of them.
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September 2022 by Samy H
This place is constantly filled with bizarre characters, as if it were a trailer park slum. There are some employees who are either careless or incompetent: they allow non-staff to handle food in their backroom, intentionally delay you at checkout like it's scripted, acknowledge some customers while totally ignoring others... This behavior is highly unusual and totally unprofessional. In the end, you lost my trust and my business.
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September 2022 by pjatt19
Very clean, shelfs are stocked, and kind staff. They always have my favorite chocolate.
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July 2022 by Dean Webb
I stopped in the 7- 11 yesterday for a slurpee. The flavor I wanted (coke) was not working. No slurpee for my wife. I tried. I got a medium coffee. At the register I showed my 7-11 app and was shocked when the bill was $2.22. I asked if this was a mistake and got no response from the employee. I live in the real world but I didn't see any sign for an increase. Coffee is a very popular drink so I wouldn't think it would be a large increase. I guess if it was a large or extra large selection I wouldn't mention it. This was not a good visit with the slurpee selection I wanted not working and expensive coffee from 7-11.
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April 2022 by Arthit Leelapakpien
Friendly service ever love this 7/11
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April 2022 by William Gage Glass
Every single time that I have been in this store here at the Rose hill shopping center it has always been egregiously dirty! I don't buy the food here because I do not trust it! I am sorry I was only saying that because of my memories from 20-23 years when I was a little kid
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February 2022 by Shakirah Daye
I was here after my snowplow work for the local community and I went into this 7 eleven to get some snacks for the hours ahead. The cashier from the moment I walk in, is hostile. I am gathering my snacks while in the phone with my wife and she tells me, in a aggressive tone “hurry up!”. I was rubbed the wrong way but didn’t think about it much, but here’s what really drove me over the edge. She says to her colleague “Can you attend that other person because this customer, he’s a little…” She makes a hand gesture that suggests I’m unintelligent. This is unbelievably rude and disrespectful. As a frequent paying customer I will not tolerate this humiliation. That’s what prompted me to write this review.
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December 2021 by Carl Berlin
They cannot scan Marlboro coupons. Or my points. Coupons entered manual no points on my app?
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October 2021 by Nicholas Thottam
Great store. Very clean and the staff was extremely nice!
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July 2021 by Angelica Navedo
Friendly staff
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April 2021 by Scott L.
I've been frequenting this 7-11 for years. Parking has deteriorated as the shopping center's gotten busier, but they have no control over that. But, I've been noticing a trend over the last couple of months where the female employees wear masks, and the male employees don't fully cover, and sometimes wear none at all. I made my last trip there about 5:30 this morning, and the overly-tired constantly yawning man behind the counter wasn't wearing a mask at all. Shame on the management for accepting this. Thankfully, I have other options just a bit further away.
