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July 2023 by christoper gomez
Nasty black lady always rude
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January 2023 by Clint Brown
Worst 7-Eleven in the DMV... Store is nasty and the Employee's are always rude/in a bad mood and I always get hit up by the bums outside... Watch out, they will charge for a bag even when you don't ask or need one.
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April 2022 by Josh DuBose
Young lady working the register is rarely ever in a decent mood, and always seems to be complaining or have an attitude about something.. Well, this mornings problem was that I used a $20 to pay for my coffee and chips, her claiming "This isn't a bank".. It's a store isn't it? Or is perhaps she's just upset she has to do the little extra work and count the CORRECT change..? Always seems to be something going on with the 711s in this area though so not much better options.
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April 2022 by John Collins
711 attendant gives wrong change and steals from customersSunday March 6th 6:30pm100 bill. 65 even in change.Purchased20oz sprite9 oz Fritos2 oz air head bites2 packs Marlborro redDid not give recipe
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April 2022 by Roxanna Renee Rantz
When I was in Alexandria, this was my favorite convenience store. The owner was always courteous and friendly!!
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March 2022 by Brian Y
Cashier was very rude and had a major attitude. I said that she was being rude and what I got in return was " call corporate for all I care" wow, nice job 7 eleven. Never going back to this location.
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January 2022 by Jose Benitez
(Translated by Google) The employees are a bit reputable(Original)Son un poco repucnantes los empleados
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December 2021 by Rose Willis Akyempong
Customer service was awesome. I found what I was looking for. Only disappointment was the counter at the coffee station was dirty.
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July 2021 by Aaron
Will never use this location again. I live 1.5 miles from this location and have frequented 1-2 times per week for 5 years. Purchased (4) nicotine products from this location, two were empty (almost like demo models). Asked the staff to make it right on my next pass to the store, staff made me feel like I was trying to pull one over on them for $4.Smart choice - bad review and lost customer, but you saved $4 that you should have never saved to begin with.Luckily there are (5) other locations within two miles.
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December 2020 by K P.
0, rude staff . Don't ever go here. Fire that girl working. I get the neighborhood isn't that great but her customer service is non existent she likes to comment on anything. I also saw someone pass out the floor and the staff refused to call 911. It shouldn't matter if it's a drug addict , heart attack from old age or anything else. These people will lay you where you are you are let other people record it with no issue. It's disgusting. Where is the humanity
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December 2019 by Keisha J.
Worst 7-11 The employee in the picture always over charge me. Ring me up for more quantities then I have. Today was the fifth time this happen. It's not an accident if he's doin it, every time I come. And I'm sure I'm not the only one he's doin it too. And then he's always a smartass when you tell him. Two thumbs down for this location. They need the owner to check this store over. And people are always complaining in this location Fairfax Police is always up there. Hmmmmmm I wonder why!!
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November 2019 by Anacostia Washington
Got stalked around the store while looking for ramen at 3am, then rudely told I was 'up to something' . If I had to hazard a guess as to why, despite coming in for years, it's likely due to a skin deep judgment.
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October 2019 by Cris Landefeld
The staff is rude and refused to give my wife a receipt.
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May 2019 by Keith Nelson
Horrible customer service you go in and speak no one responds they just look at you EVEN the MANAGER. Don't waste your money at this location 3-5 others on the hwy
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April 2019 by Marvin Ferrufino
There is always a problem at this 711. They advertise wrong, are always rude at this location and today their Apple Pay didn't work (that or cashier doesn't know what they are doing) drive south a bit more to the next 711 for better service
