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January 2024 by Heavy Mentality
I’ve been coming to this shop for over 2 years now I have no complaints. Keep up the good job.??
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December 2023 by Norris Peterson
They made me buy a ignition switch , plus get it programmed for $1,300. Then I drove it a few miles it broke down it did the same thing. I had to pay to get it towed back to them. They could not find the problem. I took somewhere to get it fixed. The new mechanic said I didn't need what Action Service Center did to my car. I deserve a refund.
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December 2023 by Krisjand Rothweiler
Went in with a list of things after a visit to check on after a visit to the Volvo dealer. The team was able to take care of it for much less than the dealer. Definitely be back.
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December 2023 by Racha Haffar
Solomon and his auto repair service center is just the perfect spot to fix your car. We were visiting from NYC and our car broke down. We not only got the problem fixed, but also got pampered with extra service that we weren't even expecting as a bonus. Solomon gave us an amazing explanation about the way the car engine works and we learned so much about the different car parts. This honestly was my favorite experience ever at a car garage. Highly recommend!
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December 2023 by Lissette R
I got an excellent professional service…. From his staff including his owner Mr. Farrukh.. I went there with 2015 Jeep Cherokee Limited almost crying after dealing with the dealership scammers, so They shown me that we still can trust on mechanic services… They explained me everything and I used my extended guarantee I it when I purchased my vehicle… everything was smooth with no headaches …They guided me through the process and from that day and on, I trust on their services…The only finding I noticed is they’re not open on weekends.
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October 2023 by Victoria P.
I am incredibly grateful to the team at Action Service Center. They went above and beyond in assisting me and my horse when we broke down on I 95. I was pulling my trailer with Ernie inside.I was terrified, but this team put together a plan to get us to the shop, pick up a new alternator, install it, and get us back on the road late on a Friday afternoon. The dealer down the road said they could look at it on Monday. That doesn't work when you have a horse in the trailer.When Faroog was originally contacted and heard there was a horse in danger, he sent his team to assist me.Solomon came to my rescue, put in a new battery, and drove my truck to the shop for me as I was still very nervous.This is incredible service and compassionate people. They stayed late to get me safely back on the road. They made friends with Ernie and fed him apples.God bless this business!
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September 2023 by Leroy Posey Jr P.
A follow up to my original post, after being charged over 2500 dollars. Only to not have my car not repaired, unfortunately we ended up in Fairfax small claims court were I was awarded a judgment against the owner/ shop, (you don't need a lawer)And it's not expensive. Don't be a victim let the legal system help, that whats its there for..
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September 2023 by Khalid Must
Stright forward…showed me what was wrong with the car, way better pricing then any other place I went to. Too bad not every shop is trustworthy. They getting my business and my family business.
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August 2023 by Latisa G
So I wanted to wait a week to post my review to make sure I had no issues as I had brake service done to my 2015 Audi Q7. I must say I was a little reluctant to going outside the dealership, but after getting an initial quote with John and then following back up and speaking with Farooq I decided to give them a shot, and boy was I impressed with the customer service, quality of service, and timeframe to complete which I dropped my truck off that morning, and it was ready by that afternoon. This will be my new go to auto service center.
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August 2023 by Boorhan Baset
This guy Faruk scammed us. I should have called the cops but I was being civil. We took our car as the car wasn’t working fine. It wasn’t accelerating as it should be doing. First he gave me an estimate and said he would get it fixed and running. He doesn’t know anything about cars and will only tell you it’s computer issue on your car. He changed parts for my car and said it would be fixed but then he called me and said my car isn’t turning on and I have to tow the car. He made me pay for the parts he changed and for the tow . He kinda rushed and told me he’s closing and I need to pay. So basically I ended up paying $700 and couldn’t even drive my car home. It was drivable till I took it to this scammer. Never go to this shop for your cad serviceService: Exhaust
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August 2023 by Pat Moran
Action Service Center exceeded my expectations with their water pump and thermostat replacement for my S5. Friendly reception, skilled technicians, OEM parts—an amazing experience. Highly recommended. Thanks Farooq!
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July 2023 by Moe Mutaqabbir
Both Faruk and John gave me absolute best customer service experience by explaining step by step in details of the work I needed to get done on my 2015 Audi. They helped me get my axles replaced within a DAY!!! The mechanics at this shop are extremely skilled and professional. Just calling them and getting a quote less than half the price of other mechanics in the area had me rushing to their shop!!! Thank You once again!!!
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July 2023 by Nicole Garbarini
Front window switch replacementMy front window wouldn't close. I came in on a Friday afternoon and Faruk was absolutely amazing. Other shops wouldn't even look at my car stating it was too late. I would have to wait till Monday. They were able to get me an estimate within 10 minutes and then ordered the parts for the car to be ready by the evening! I am so grateful and will definitely be coming back!
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May 2023 by Anthony Watkins
This company is terrible and I strongly recommend not going to them. This place has had my car since January 2023. Here it going into May and I do not have my vehicle back. Engine replacement was authorize by warranty to company to replace it. The engine was removed and my air ride system was not support properly at all. They blew out my front struts on my vehicle. There is a computer module that sat on the top of the engine. They was suppose to swap it to the new engine and did not. Nothing in my car works at all and was send too the dealership over 3 weeks now. I still have not heard anything back from this shop. I had to call the dealership to find out what's going on with my vehicle. I was finally given a rental car in April in which that rental car was unsafe. It had a tire plug in the side wall of the tire which is a big safety risk. I then was given another rental of course something else. That car brakes are grinding and squealing. At this point now I had to file a lawsuit against this company. Its been lie after lie every single time I contact Ben. Save yourself the time and headache from this shop and go elsewhere they can not be TRUST!!!!Service: Engine repair
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April 2023 by Shayna B.
Love this shop. Ben is Great! He was trustworthy,caring and efficient when taking care of my Jeep. He was by far the best communicator I've had from a car shop. Will go back ~
