-
December 2023 by Sergio Delgadillo
The guy very nice but everything is too expensive
-
September 2023 by Martin S.
Service was fine. We were the only customers in the store at the time. The problem was this: I had checked prices on the website for the Alexandria location the product that I wanted was listed at $42.60. I even printed out the page from the website. When I got there the counterman told me "I don't know where they got these prices from they're all wrong." He quoted a price for the very same item $70.62! Too bad they are the only game in town selling gases! Next time I will call to confirm the website price and get the name of the person that I speak with so I get that price. The store should have honored the published price.
-
March 2023 by Ernest Lilley
Just filled up a 5 gal propane tank for my grill. Curbside fill up was much more convenient than the local gas station.
-
March 2022 by Chris Muller
Nice guy. Helpful.
-
March 2021 by Joe Guerra
Was happy to find a other option for welding gas, disappointed it turns out I don't. Poor service and incredibly high prices. Was in the area and realized they were somewhat on the way. Called to make sure they had a bottle of 75/25 welding gas for exchange. Asked to confirm their closing time and the gentleman stated 3:45. I thought this was odd because their website said 4. My GPS had me getting there at 3:50 so I asked him if this was OK. He huffed and simply said "hurry".I got there at 3:49. I noticed the hours listed on the door stated they closed at 4. I walked in, was told to go to the loading dock, exchanged tanks and was told to call the number on the sign. I did, it was the same guy saying he'd take payment over the phone. I understand covid is a thing but this seemed draconian (I was wearing a mask BTW). After he took my information he gave me the total of just under $100. This is when cancelled the exchange. Thats nearly 70% more expensive than their competitors. As I was leaving at 3:52, he was locking up.
-
March 2021 by Jonathan Ellisor
I was able to pick up a 10 lb CO2 tank quickly without problems. Person was mindful of Covid and on time to open the store.
-
March 2019 by Racer & sk8r
UNSAFE! UNSAFE! UNSAFE!My wife brought a tank in that I've been using and originally got from there to get a fill. Before I strapped the tank down in our truck I noticed I had lost the screw on valve cover and ended up taking the one off of my other tank, thinking.... duhh they will give me a tank back with one on it. NOPE. I now have 2 tanks here without tops now. They didn't have one for the tank they gave us so they let my wife leave with it like that. I'm quite blown away. Chris at the counter should have said 'hey I don't have a tank valve cover for the new tank so we will give you a size bigger or something....' to make sure my wife didn't DRIVE OUR TRUCK WITH A TANK STRAPPED DOWN WITHOUT A SCREW ON VALVE COVER! We just recently started a welding company in the area and were planning to use this as our weld supply shop but I'll be taking my business to Arc3...
-
March 2019 by Tom OB
Man working the shop had a terrible knowledge base for welding and has again sold me the wrong product. Why does the consumer had to come in knowing more than the person what works there. Go to another location to use Roberts Oxygen, that's my suggestion!
