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November 2023 by Marisa B.
I had been wanting to make a statement ring for quite some time, and I could never put into words exactly what I was looking for. After sitting down with the Alexandria and Co team they took my vision and brought it to life. I am so thankful for the help of Antra and the entire team. They helped create such a beautiful ring for myself that I will wear for years to come
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October 2023 by Jackelyn Klatte
Alexandria & Co is the definition of a luxury concierge jewelry design firm that facilitates lasting relationships with its clients in a way that seems increasingly rare to find nowadays. I entrusted A&Co to design everything from my wedding band to repurposing family heirlooms. Megan is thoughtful, deliberate, and carefully considers the most intricate details of each project in collaboration with Tim. I appreciate the time she spent with us over (numerous!) appointments and emails to create the perfect solution for my engagement ring setting and wedding band combination. It was a difficult project because it required resetting a large emerald cut diamond band in a way that did not hit the corresponding wedding band, but did not project out awkwardly (in addition to designing a wedding band from scratch). The set turned out beautifully and I get many compliments.I have returned for a number of other projects- resetting earrings, my husband’s wedding band and a matching gold band for myself, and to create a necklace-earring-runny set from a ruby bracelet - a gift from my mother-in-law. The experience and individual attention is unparalleled. Each project is thought-out, packaged up in a beautiful box with appraisal envelope. I look forward to each appointment and pickup time (warm smiles from all and when you’re lucky, greetings from Bill the shop dog!). I could not have selected a better lifelong jeweler.
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October 2023 by Olivia Sheldon
An exceptional business— integrity, quality service, unique creations. I highly recommend them! They recently created 2 special matching necklaces for me and my bestie!
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July 2023 by Beth Hopkins
110% recommend this store. Their customer service and attention to detail is unparalleled. The jewelry market needs more people with their craftsmanship.
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June 2023 by Shining O.
I rarely write reviews, but I had the exact same terrible customer service experience as a prior poster who was trying to flatten her rings on the sides. I went back in for a tune-up of my rings and asked if they could make my wedding band less "pointy" on the sides because they were cutting into my other fingers. When the wedding ring came back upstairs after 20 minutes, it was inexplicably * more * edgy on the sides, and over a third of the weight in gold was gone. After I pointed that out, another lady came in and was incredibly nasty and condescending to me. She tried to woman-splain the difference between a flat and rounded ring and said that they would not perform the adjustment... but also that I wouldn't even notice a difference between my ring and a flatter ring. Huh? In any case, while I would have been happy to pay for a ring adjustment, I certainly will not be going back there (which perhaps was the goal since tune-ups are marketed as free). If you must go here, I would not give them a penny until the design is exactly to your liking, and if you get any sense they are not going to accommodate a request, just go somewhere else.
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May 2023 by Cheryl W
Alx & Co created my wedding band from a meaningful diamond necklace gifted from a late family member. The service was amazing and the process was professional from start to finish. Highly recommend for custom jewelry! We also went to them for ring resizing after a baby and were highly satisfied with the experience.
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May 2023 by Emily W.
I'd heard good things about Alx&Co's personalized engagement rings, and I was not disappointed! Antra did a fantastic job walking us through the design process, teaching us about the diamonds in our ring, and making sure the final product was exactly what we wanted. She helped my fiancé and I feel confident in buying this very special piece of jewelry. I absolutely love my ring! I've gotten so many compliments on it. I would highly highly recommend Alx&Co to any couples looking for a special and customized engagement ring!!!
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January 2023 by Stephen M
Tim and the team at Alx&Co are fantastic! We have used their services to do restorative work on several heirloom pieces of jewelry such as rings and earrings. Additionally, we worked with Tim to design and make both of our wedding bands. Tim's generosity of his time in explaining different stones, as well as designs, and getting to understand our desires led to exactly what we wanted! We couldn't be happier with our experiences with this fantastic team. Their amazingly perfect dog, Bill, completes the package as he provides his company as your rings are being sized :)
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January 2023 by Kailin Burns
I first discovered Alexandria & Company through Instagram when Alexandria Style Book profiled them and I was immediately impressed. Fast forward to January 2021 and when I met with Tim to discuss possibly redesigning my vintage engagement ring. Tim was the only jeweler that I met with (met with 3 others) who discouraged me from "blowing it up" and I'm so happy that I followed his guidance. Alx & Co beautifully resized and cleaned my ring as well as appraised it.My husband and I then returned in spring 2022 to look for wedding bands. Megan was patient and knowledgeable as we both looked at different bands/styles. While I tried on 2 bands, I decided a simple band that was going to be designed to match my engagement ring. However, after that session - my husband called them and worked with them to also design the other band that I had tried on (he surprised me with it when we went to exchange rings on our wedding day). He tells me that they were super responsive when he asked them to do this and working together was seamless.Overall, we love Alexandria & Company and have only had positive experiences with them. They are very responsive via email and you always feel welcomed in the studio. Thank you Alexandria & Company!
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January 2023 by Erin M.
I initially thought I had found a place to have some older rings redesigned. But, after purchasing two redesigned rings from them, I realized that their customer service isn't the best, and they treat certain customers like second class. I'm not sure if they didn't think I was their type of clientele, but I felt like they were not transparent in their pricing and process- when I asked questions I felt like I was treated as a nuisance rather than a customer. They created two rings for me, and initially I was told not to worry too much about sizing and that resizing was complimentary. I got the rings, and one of them was painful to wear on my ring finger -- the prongs were sharp and painful and cut my Middle finger. I decided to ask if I could resize the ring to wear on my pointer finger and asked them if they could lessen how sharp the prongs were. They sized my finger, and I waited about a month to get my ring back. Unfortunately, the ring was small even after going for a resize consult. I asked them if they'd resize it up another quarter and they wanted to charge me $160. When I told them I was disappointed that they expected me to pay even more money for a resize they emailed me back dismissively and said "good luck."
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December 2022 by Julianne D
I loved the experience of shopping for my engagement ring at Alexandria & Company! I chose this shop for its unique, romantic designs, and they are just as high-quality in-person. I always trusted their advice and never felt like they were trying to upsell me, even though it was obvious that I know next-to-nothing about jewelry.
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December 2022 by Jackson Colling
I found Alx&Co. online while searching for places to create an engagement ring and I could not be happier that I found them. Everyone I worked with was extremely kind, knowledgeable, and professional. I wanted to create an engagement ring for my now-fiancé completely from scratch and they absolutely nailed it. Everything from the initial consultation to selecting the diamond to creating the design and reviewing the final product was done perfectly. I had no experience with rings or diamonds beforehand but Meaghan made me feel very comfortable with the process and helped guide me through the diamond selection and ring design. I never felt pressured to go in any direction and she answered all of my questions candidly and helped me make the best decision. I had a very specific design in mind for the engagement ring and she and her team were able to take that design and implement it perfectly to create exactly what my fiancé dreamed of. If you are looking to create an engagement ring that your fiancé will absolutely love, go to Alx&Co. You will be very happy you did and your fiancé will be over the moon with the ring.
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October 2022 by Alison S.
What a great experience working with Meaghan and the Alexandria & Company team! I HIGHLY recommend working with them when getting customized jewelry. I inherited an engagement ring and wedding band and wanted to customize it to be a little more "me." Meaghan worked with me every step and listened intently to what I was looking for while providing excellent advice along the way. While the process takes some time (and it should with this level of excellent care), it was SO worth it, and the final product was just what I wanted. THANK YOU!
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October 2022 by Kelly Johnson
The team at Alex & Co are beyond extraordinary. We originally found them to work on a bespoke engagement ring utilizing heirloom diamonds and needing to source additional gemstones. The designing, fabricating, and sizing process was so enjoyable that we went back for two custom wedding bands, a custom right hand ring, and a custom pendant all within the span of a year. I cannot recommend working with Meaghan & Tim enough so we've told everyone we know about their craftsmanship, low pressure environment, and knowledge they share with their clients. They will continue to be our go-to jewelers for many years to come!
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September 2022 by Corey G.
Tim was incredible to work with. I brought him several family gemstones and he was able to design a ring for each gemstone. Once we worked through an engagement ring design together with my now fiancée, he was able to take the ring from design to completion in a matter of weeks. The final product was gorgeous and exactly what my fiancée wanted. Thank you Tim and the team at ALX & Co!!!
