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February 2024 by JOSE ALVARADO
Good service ?
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February 2024 by marty santini
these guys were so helpful i had a pad i forgot the dang password they helped me break into and than lead me in the right path to restart and set up thanks guys very helpful very knowledgeable
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January 2024 by Adrienne Moore
Had an amazing experience with Carlos! Super helpful and knowledgeable. Highly recommend him if you go in. Very clear explanations and shares everything you need to know!
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December 2023 by Neha M.
Extremely helpful staff. We had a one-of-a-kind situation in which a phone was bought by accident and needed to be returned. The representative who was helping us (Vanessa) went above and beyond to help us. She called the loyalty department (611) on the phone to help resolve the situation on our behalf. The manager Carlos went out of his way and came back to the store and offered solutions with the customer's interest in mind. Will definitely come back and give all my business to this store instead of the other store nearby.
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September 2023 by Jonathan E.
I'm giving this place 1 star just because I drove all the way here and they were closed, with a sign on the door that said "bathroom break". I stuck around for about 5 minutes but nobody showed up. I can understand if this was a mom and pop store but you are telling me one of the largest cell phone companies in the nation can't staff a store with more than one person. I think it is unacceptable for a company of this size to not have their stores open for their posted operational hours. This is not directed at whoever was working today because it isn't your fault as an employee.
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September 2023 by M.Mustafa Lawren
Very helpful dudes:)
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May 2023 by Dhorisky Ram
Brilliant
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February 2023 by Chynita Hickman
Fredo and Rich are the absolute best. They were very professional, patient and kind. I am so glad I came here to get my new S21 up and running . Thanks so much!
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November 2022 by David Ibrahim
I wanna give a shout-out to the worst two managers Richard tompkins store manager ( beacon Hill ) and logan eaves Regional manager I have ever dealt with they refuse to listen + just solving a simple issue as being able to upgrade my phone I’m definitely canceling my lines and going to verizon.
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November 2022 by Tracy Adamson
Fredo was amazing!!!!! Excellent customer service and professional. Shout out to Liz and Rich. I highly recommend you visit there store!
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November 2022 by Carolyn Joyner
Fredo gave great assistance. He was competent, courteous, and went out of his way to solve my problems.
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October 2022 by Awetash Seyoum
Justin was extremely helpful and wonderful, he fixed my email issue . And was very patient. More then 5 stars
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September 2022 by Caitlin Burke
Lis made the upgrade process so easy, very satisfied with my visit.
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August 2022 by Carlos Duran
Top notch customer service. Both Christian and Liz were friendly and extremely helpful. They answered my all my questions and I left knowing everything was solved. Great experience from the second I stepped inside.
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August 2022 by Joe Taylor
I went in this morning and Christian was great ! He was alone and dealing with me and another person paying there bill. He took care of us both. Thank you
