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March 2024 by Nate B.
I approached Austin and Elkins in November with a must have date of early march. Josh got back to me fairly quick, was attentive to what ideas I had regarding the style and design, and was accommodating to the diamond I had purchase in preparation for the creation of my future fiancée's engagement ring. The ring came out beautifully and I had it in my hands before Christmas! I'd recommend coming here for your jewelry need, as they're a breeze to work with.
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July 2023 by Kristen Potter
I cannot sing Robin and Josh's praise enough. They did a BEAUTIFUL job tuning up and repairing my emerald wedding ring. Highly recommend.
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November 2022 by Dan Pierce
Robin could not have been more helpful. She helped with my wife’s engagement ring and both of our wedding rings. Her attention to detail is unmatched and she is so patient. We absolutely loved working with Robin and cannot recommend her enough, regardless of what type of jewelry you’re looking for!
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August 2022 by Google user
Loved working with Robin from Austin \\u0026 Elkins to find our wedding bands! She spent a good deal of time with my (now husband) and I finding rings that were the perfect fit for our style and esthetic. She took a very personal approach and talked us through every step of the process! Would absolutely recommend her to anyone looking! (And her prices were very competitive with online platforms that have vastly inferior customer service and guidance). 10/10!
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February 2022 by Assunta C.
I brought my diamond wedding band to be remodeled at Austin and Elkins and could not be more satisfied with the attention to detail and the support I got from the owner, Robin. She made sure no stones were left unturned and that I was 100% satisfied with the restyling. Highly recommend!
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December 2021 by Claire Connor
My fiance and I worked with Robin at Austin & Elkins Jewelers to set a princess cut diamond into his great-grandmother's ring, and she was the best! The original ring is from the early to mid-20th century and had beautiful filigree work with six small inset diamonds along the sides that we loved, but had this inset bezel setting at the top that made the ring feel a bit dated. The ring was also several sizes too large as I have tiny size 4 fingers. Robin worked with us to redesign the setting into a modified prong setting that preserves all of the original filigree work. She also got the ring resized perfectly without affecting the integrity of the ring. My engagement ring now feels like a celebration of my fiance's family history as well as our relationship. Robin was amazing throughout the entire process, so thoughtful with us and protective of the ring. We seriously cannot recommend Robin and Austin & Elkins Jewelers highly enough!
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October 2021 by Leah Storer
Loved working with Robin from Austin & Elkins to find our wedding bands! She spent a good deal of time with my (now husband) and I finding rings that were the perfect fit for our style and esthetic. She took a very personal approach and talked us through every step of the process! Would absolutely recommend her to anyone looking! (And her prices were very competitive with online platforms that have vastly inferior customer service and guidance). 10/10!
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March 2021 by Jeremy Worth
Robin was the best! She helped us find a wedding band, and even though it was not an expensive band, I felt like she gave us million dollar customer service. I previously bought my fiancée an engagement ring at a national jeweler, and in hindsight, I really wish I had purchased from her.
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November 2020 by Minni G.
Robin was wonderful to work with. We had such a great experience with Robin after a complicated few months of figuring out what we wanted for our wedding bands. She was patient and informative and helped my husband and I make the best decision for ourselves. We both walked out very happy with our selections. We will definitely be back for future purchases!
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September 2020 by Paula F.
Robin customized a ring for me from an old diamond enhancer, adding a new diamond and band. I have a beautiful work of art that I'm very happy with and the price was very reasonable. Robin is a delight to work with and aims to please. I highly recommend.
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August 2020 by Molly H.
Robin was incredibly helpful in helping us re-size my fiance's wedding band on short notice. The price was extremely reasonable, she was very knowledgable, and she even cleaned my engagement ring for free. We will definitely be returning and recommending her to friends in the future!
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June 2020 by Kara Tippins
Excellent jeweler! 10/10 would recommend. Robin helped us design a beautiful sapphire & diamond engagement ring with amazing attention to detail. Robin is extremely professional and an expert in her field with 20+ years of experience. She is trustworthy and has great contacts to source the right materials. We went in hoping to design something beautiful that could also last for generations. Robin helped us with grace and kindness, but also made it fun!
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September 2019 by Jessica S.
Austin & Elkins is literally the best jeweler. I moved out of Alexandria and I still come back because the quality and service is well worth it. Robin is wonderful to work with. Pricing is incredibly fair and you're treated like a friend, not just a customer. Truly a friendly neighborhood jeweler that treats your belongings with the utmost care. I just had my wedding rings resized and it cost less than anticipated, was done quickly (I had them back in three days), and they are perfect! I haven't seen one bad review anywhere and there's a reason - Austin & Elkins is the best!
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September 2019 by Brendan Ahern
If you are looking to find that special person something that “wows”, do not look further for a place to go. I purchased my fiancées ring from Robin earlier this year and the compliments she gets after all these months of being engaged are incredible. We have been planning our wedding and this write up has been a long time coming. Robin was absolutely wonderful throughout my process of choosing an engagement ring. She made the process so easy to do. She really cared about my thought process towards my purchase. She gave me great recommendations and I am sure glad I listened to them. It worked out so well!! Everyone loves the ring I chose and commends me for it. I couldn’t have done that without Robin. She is wonderful. You are in the best hands with her. I highly highly recommend you reach out to talk with her. You will not regret working with her. Thank you so so much again, Robin.
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August 2019 by Brendan A.
If you are looking to find that special person something that "wows", do not look further for a place to go. I purchased my fiancées ring from Robin earlier this year and the compliments she gets after all these months of being engaged are incredible. We have been planning our wedding and this write up has been a long time coming. Robin was absolutely wonderful throughout my process of choosing an engagement ring. She made the process so easy to do. She really cared about my thought process towards my purchase. She gave me great recommendations and I am sure glad I listened to them. It worked out so well!! Everyone loves the ring I chose and commends me for it. I couldn't have done that without Robin. She is wonderful. You are in the best hands with her. I highly highly recommend you reach out to talk with her. You will not regret working with her. Thank you so so much again, Robin.
