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May 2023 by Google user
They’re not helpful at all.
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May 2023 by Yalemwork Genberi
They’re not helpful at all.
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April 2023 by Anthony V.
Things have really changed and improved compared to how they use to be and the staff are amazing and really friendly I would highly recommend banking with them to anyone looking into it
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April 2021 by Hamid Ouzouhou
I had to wire money and they did not have enough staff but the manager himself stepped in and helped with everything that I needed. It was great experience and amazing service.
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March 2021 by Matthew H.
Until recently I had an credit card account and a checking account with them. They closed the checking account recently with no notice. No phone calls, e-mails, or letters via postal mail. I had moved most of my checking business to PTOFCU since I do not like B of A's fees. I did not find this out until this week when I logged into my account to check my credit card balance. This is far and away the worst bank I have ever dealt with. It's like they don't even want your business. Well, I don't want theirs either. Stick to credit unions.
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May 2020 by C S.
This Bank of America has got to be the worst in the area, surely there cannot be one worse. It is understaffed, and outside drive-up machines are sometimes closed. Today people started queuing at 9:30 am, 30 minutes before it opens at 10:00 am, an hour later still not in the building. Avoid this bank if you can find a better location, I suggest you do. Even prior to Covid-19 this bank was slow and so you can imagine what it's like now. YOU have screens you are protected you can wear gloves. Bank of America management, I am astonished in general how you are still in business and why your customers are still with. We only have to deposit a check in someone who has a Bank of America account, thank goodness that's all, because I would be horrified if this was my everyday bank.
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July 2019 by Oscar Romero
Takes too long when going inside
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June 2019 by Alondra M.
This is one of the worst banks ever they take soooooo long to help you. They always have a long line and only have 1 person checking people out.
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January 2019 by This Is O.
There were 3 people ahead of me just one teller on the teller line. Bunch of people looking busy in the glass windows inside. two people just left I am next in line. I see a lot of men with funny short blazer running around and pretending to be busy. It is not the first time, they may have new teller in a busy day or just one alone. Need a better planning and management.
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May 2018 by Erik G.
This place would get a Zero! Unfortunately 1 is the lowest option. You always have to wait for 10 to 30 minutes while the understaffed employees take their sweet old time. 8 people in line with only one window open and 4 other employees pretending to be busy doing nothing.
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May 2018 by Anh N.
Worse bank location ever, not enough staff, for all of the windows they only have 1 teller working , the staff in the front desk who was mean and unpleasant to see customer and gave a bitchy look on her face when customers walked in! I won't go there ever again !!!
