-
February 2024 by Madison Mayhew
I am quite late in writing a review, but was reminded yesterday just how wonderful the Befitted team is. Not only were they incredibly kind in the entire tailoring process, they also helped make a last minute adjustment literally days before I had to leave for my wedding week out of state. They helped me figure out what undergarments best suited my dress and offered a wealth of knowledge for proper dress care. I felt well cared for and I am so grateful for their support!
-
December 2023 by Jill Grifhorst
I had the most wonderful experience working with BeFitted! Truly the most kind people who really care about what they are doing. I will absolutely be recommended them to anyone I know who is getting married.
-
December 2023 by Kimery “KL” Lynch
Very friendly, with great service! Getting simple alterations (adjusting straps, more supportive bust) only took a couple weeks. Fair pricing. Highly suggest!
-
October 2023 by Titi T.
I cannot say enough great things about working with BeFitted Tailoring Co. Diane and Michelle were absolute gems to work with. My Berta wedding gown looked great on purchase, but beyond amazing once these two were finished with it. I was worried when I brought in the gown because I knew the amount of work it would require; in between all of the delicate lace and beading, the extensive train, and the major hemming required (due to my height), I knew it would be a large project. This was the best duo to work with and you could not be in better hands!! I will definitely be recommending them to all of my friends getting married in the future!
-
October 2023 by Emma Scheer
Diane and Michelle at BeFitted Tailoring took care of everything bridal gown related for me, and they were such a joy to work with! They put so much for the time, energy, effort, and love into my gown and experience. Everything from the fittings to the bustling instructions (so easy!) to the post-bridal portraits cleaning and post-wedding cleaning/preservation were amazing and seamless. I absolutely loved my dress and had the time of my life at our wedding - my groom loved it too :) Photo: Camera Shi Photography (@camera_shi)
-
October 2023 by Beth G.
My soon to be bride and I both came here to get our wedding dresses altered and are thrilled with their work. Michelle and her mom are so easy to work with and the quality of their work is top notch. After a health scare forced me to put off my first fitting by about 6 weeks, Michelle went out of her way to work me into their schedule on a Sunday to ensure my dress would be ready in time for my wedding. The changes they made to my dress brought tears of happiness to my eyes, as the dress once altered gave me back that feeling of this being the one and only dress for me. Additionally, Michelle and her mom took the initiative to bustle my dress in a manner that makes me feel more secure walking and dancing in my dress, despite having a disability that affects my mobility. Even though I haven't seen my fiancé's dress yet, she has assured me that Michelle did a fabulous job fitting the dress to her body and accentuating her best assets. ;) I can't recommend them highly enough. They really are exceptional!
-
July 2023 by Courtney Z.
I would highly suggest reading the 1-2 star reviews on here prior to considering this business. My alterations cost more than the dress itself. I took the dress to another seamstress, who informed me that Befitted had compromised the integrity/structure of my dress with their alterations. I ended up purchasing another wedding dress. I do not want a response nor an apology from Diane. The best apology is changed behavior.
-
July 2023 by Alaina Moore-Sobel
Diane and Michelle are the best!! Not only are they extremely knowledgeable and technically skilled, but they are also so kind and just shower you with compliments and encouragement--you'll feel like a star. My dress was a very delicate material and only one layer so I was nervous about the hemming but their attention to detail really shown through. To top it all off, their shop is so cozy, clean, and beautiful. Will be recommending their services to all my friends! (Attached photo by Chelsea Clayton of Toujours)Service: Wedding gown alterations
-
July 2023 by Alaina Hays
Diane and Michelle are the best!! Not only are they extremely knowledgeable and technically skilled, but they are also so kind and just shower you with compliments and encouragement--you'll feel like a star. My dress was a very delicate material and only one layer so I was nervous about the hemming but their attention to detail really shown through. To top it all off, their shop is so cozy, clean, and beautiful. Will be recommending their services to all my friends! (Attached photo by Chelsea Clayton of Toujours)Service: Wedding gown alterations
-
July 2023 by Kendall Myers
0/5 Expensive, low key mean girl vibes, and your dress might just fall apart immediately.My first impression at my first appointment was that the quote they gave me was way too high (it was, but they had good reviews and I didn’t know where else to take my dress at the time) and the daughter was patronizing. She asked me about my wedding plans, and then made condescending remarks when I shared my plans for a modest elopement. She also tried to upsell me into a $300+ zipper adjustment she insisted I needed, and pushed back when I said I wanted to consider if it was necessary at my next fitting. Come the next fitting, they didn’t even mention it—because it was, in fact, not needed. All this I could’ve forgiven, and would not have left a review, if not for the fact that on my wedding day, as I came down the stairs and stepped into the car, the cups they had sewn in to my bodice (by a single stitch) immediately slipped out. I had handled the dress with extreme care and didn’t even make it out the door. I was adjusting the cups all day, and they kept sticking out, which was not a good look. The cups were their recommendation. I still had a great day, but I would not recommend Befitted.Service: Wedding gown alterations
-
May 2023 by Michelle Johnson
I had the absolute best experience with BeFitted Tailoring! The appointment and payment process were so straightforward, and they gave incredibly helpful bustling diagram and steps for my wedding dress. They were friendly, incredibly kind, and realistic about the deadline. I know they put so much joy and care into their work, and they made what could have been a stressful process a breeze. I'd highly recommend to anyone looking to alter a wedding dress!
-
April 2023 by Ashley M.
This mother/daughter duo is everything you want for wedding dress tailoring. They are extremely detail oriented, giving you exactly clear information every step of the way. I am incredibly grateful that I found this shop. In the complicated world of wedding planning, they made this step so much less stressful. Thank you! Highly recommend.
-
January 2023 by D D.
Had my dress cleaned here and it was very expensive. Chose them given the positive reviews, and they did a nice job. Unfortunately, I was very disappointed with service in the store. Several underhanded, rude comments about my dress. It was unprofessional and I won't be recommending them to others.
-
December 2022 by Rachael S.
I unfortunately have to leave this review to warn other brides about using this company for dress alterations. Below are details on my experience that, in summary, was marked by shockingly bad errors in the final alterations and poor customer service. The outcome of my alterations was so bad I felt I couldn't walk down the aisle in it as it was, and I had to take it to another tailor, Green & Blue Tailoring in DC, 2 weeks before my fitting (luckily they were able to fix it and make me feel beautiful on my wedding day!) My customer service experience was awful. I never expected to sob uncontrollably at my final fitting because the final alterations were so bad. I also never expected to essentially be told it was my fault because of the dress I chose, then rushed out the door while I was still sobbing, without any offer to fix the errors in their work. I wish I had taken/kept photos, but didn't think of it at the time. Errors in the alterations work, which were all fixed by Green & Blue and therefore clearly due to low-quality work: - The hem flipped up on both sides - Michelle said it was just caught on the carpeting, but it wasn't. - The straps were shortened more than the pinning in my second fitting, so that the waistline was too high and unflattering - The sides gaped near the bust - Michelle said it was due to the style of dress and that I'd have to use dress tape. I didn't need any on my wedding day after Green & Blue tailored it correctly. - Green & Blue was also able to fix other little things about the dress that Michelle had told me they couldn't fix, like a bump in the lace lining under the skirt and the material on the zipper. Customer service experience: I was SOBBING when I saw myself in my gown at my pick-up fitting. And I mean SOBBING. I couldn't stop. My mother told me later how shocked she was because she has never, in my life including in my childhood, seen me break down uncontrollably in public like that. I was crying even as I swiped my credit card. I was rushed through even though I was distraught, because another client was coming in (all appointments are max 20 minutes long, including changing in and out of your dress!). All Michelle offered was "you look gorgeous," "use boob tape," "this material was hard because it was not a new dress" (even though it was 100% silk with no embellishments and had not been used by a bride before...) and "it will all be better once the dress gets a good press" - NO offer to try to fix any issues even when I emailed her about a couple such as the hem once I got the dress home. She also said to me "After everything you've been through with your wedding dresses, you must just want to get your wedding over with!" even though I was SO thrilled and excited for my big day UNTIL I picked up the dress they'd altered. She said that because I at one point had brought in a second "reception dress" then changed my mind about using it. The suggestion that maybe it was MY fault I was unhappy with my dress because I clearly had had a change of heart about a totally separate dress months earlier was ridiculous, and the idea I'd "want my wedding over with" was hurtful to hear while I was crying about how ugly I felt in my poorly tailored wedding gown. Their terms and conditions they make you sign at your first appointment state that once you pick up the dress and take it off their premises, it's officially not their problem - so clearly she was trying to get me out the door with the dress so they wouldn't have to do any more work on it. I wrote Michelle once Green & Blue had committed to fixing everything about my dress, letting her know what the content of my review would be. I was hoping she might offer a partial refund since I had to pay a second tailor to fix their work, but was disappointed with her defensive response. Be warned - the tailoring quality is NOT worth the high price point, and if your tailoring experience doesn't
-
December 2022 by Kristen Wolf
I had a truly wonderful experience with Diane and Michelle!I sincerely appreciated how streamlined the process was, with the numerous reminder emails and the plan/price for my wedding gown alterations laid out for me well in-advance. This helped me plan the last few months of my wedding and budget!I must highlight their overall positivity and skillset. I came in feeling some regret over my choice of dress because it had so many layers and seemed wildly impractical. But they were positive and assured me they would make me love it again! And that they did. They spun their wands - removing a layer of tulle, shortening the hem, fitting the beaded bodice, and adding a bustle - taking my enormous ballgown and making it fit like a glove!I also want to add that I went across the country with this gown and they did an excellent job giving me recommendations and tips for traveling!If I was doing this all over again, I'd head to BeFitted with absolutely no hesitation. You can trust Diane and Michelle to approach your dress alterations in an organized and optimistic manner!Service: Wedding gown alterations