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May 2021 by Sujata B.
A few years ago, I booked an appointment here on a Saturday noonish for haircolor. I live in MD and drove a long way for the appointment. When I arrived, I was summarily told that my stylist had the flu and so therefore my appointment was canceled. The salon offered no apology nor did they attempt in any way to make up for the cancellation. I asked why nobody had let me know sooner. I was told, rather gruffly, that the stylist had planned to come in to cut my hair, even though they had the flu, but then started feeling really sick. I wondered why somebody with the flu would plan to come in to cut hair in the first place and that if the person had just had that good sense from the get go, this situation could have been avoided. When I told them that I was annoyed that I had driven all this way for no reason, salon staff were very rude. The least they could have done was apologize. I will never go back here. You might also think about this place from a germ spreader point of view if staff are trying to come in even when they know they have the flu. I must say, I was also turned off by the dowdy, suburban decor and overall aesthetic of the place. I concur with AA's comment below - it's not for those looking for something edgy or more sophisticated. I note that I was the only PoC there and I wonder if that had anything to do with the way I was treated. I strongly recommend avoiding this place, especially if you are a PoC. Look at the photos too - not a single non-white customer. Hmmm.
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February 2020 by Patricia Brincefield
I moved out of town for nearly 3 years to a very rural area where there were no salons that used natural products. In that time my hair and scalp took a real toll. I am so grateful to be back in town where I'm close to Laura and Bellawest. In just one visit, my color looks better and my scalp and hair feel healthier! Thank you!!!
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December 2019 by Mary V.
I have been going to BellaWest for a few years now. I started going because I had a bad scalp reaction to color. Laura worked with me to find the best product for my sensitive scalp. She is great to work with and her staff are wonderful! I would highly recommend this salon!
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May 2019 by Brittany Flint
I visited the salon for the first time and was blown away. My hair was damaged from a previous salon experience and she was able to improve the look and feel of my hair. I am looking forward to return in July!
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March 2019 by Stephanie H.
While I lived in Santa Monica, I began to go to an organic salon for hair cuts and coloring. Returning to DC, I was thrilled to find Laura and BellaWest for all my hair needs. Laura is attentive to making sure she gets the right shade and cut. I always feel great after getting my hair done. In addition to always feeling Fabius and a bounce in my step, I really appreciate Laura's consciousness to compassion for animals, ethics, and toxic products. Feeling lucky for finding Laura and BelkaWest!
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December 2018 by Valerie Costa Vandermeer
Thank you, Sussi, for listening and coming up with a plan to renew my hair. It's already softer and shiny and I can't wait to visit the salon again. A wonderful experience!
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August 2018 by Gail Simonton
Serene and pleasant atmosphere with very professional services and easy, free parking. I'm a 15-year client of Laura's, and can't imagine going anywhere else. Highly recommend, especially because of the all-organic products. Good for my needs, and good for the planet.
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July 2018 by Chris W.
Bella West is one of the only salons I've found that treats your hair with all organic products, including color. Laura is wonderful with color, and she also knows how to cut my hair. She has a helper who takes great care blowing your hair dry. My hair always comes out bouncy and the color always looks rich, shiny, and chic. I heartily recommend this salon for the beautiful organic products, and I think Laura is a trustworthy stylist. Like other commentary here, I found the cost a bit high, and so I am in a position where I go there when I can feel good about spending that much money.
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April 2018 by Franki Parde
Sussi rocks, and I'm seventy plus!! She's been my " go to" for years and now...I drive two hours just for my "hair fix!!!"
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April 2018 by Alissa Kircher
BellaWest is my new favorite salon & I am now a devoted client after my first visit yesterday!! Laura & staff are so knowledgeable, friendly, & real; loved every minute of my appointment, including our convo discussing all things organic! �
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April 2018 by sara bukovnik
Organic hair coloring, no harsh chemicals or smells, and Laura is great ..nothing not love!!!
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March 2018 by Laura Palmer
Laura at Bellawest is the best! I am always happy with my hair when I leave there. She is one of those rare hair stylists that intuitively knows exactly what I need, so I don't have to stress about conveying it. She does better than I would. I also love that her studio is chemical-free and environmentally conscious. Finally, she's funny so I get a good laugh in her space.
