-
January 2024 by Laura Palacios
Customer service is useless. Today at 3pm I arrived at the store because I wanted to change my phone. The lady who helped me was very rude. She demanded $80 p and that I add one more line if I wanted to change my phone. When I told her I didn't want another line What I wanted was to change my phone. I showed him the messages from Boost Mobil that he could choose a Motorola G for $39.99. He ignored me completely. He put headphones in his ears and started talking to another customer who was there at that time.I don't recommend that store at all.
-
February 2023 by Charles Wright
Gaby was a very nice young lady and she has great customer service she always helping me with my phone and always taking her time and pleasing with me and her customer
-
January 2023 by Calli Menz
I wish I can give zero star. I purchased iPhone 14 and this phone uses e-sim only, since I boost I went to this office so that they will do the e-sim registration for me. OMG November was the worst month for me, they were two girls in there they racial profiled me, a Spanish guy came into the store the two girls with the guy speak the language I don’t understand and they laugh at me, I was on that phone with the customer service because they couldn’t help me. Anytime the customer service lady on the phone ask me to do something on the phone and I have difficulty I go to the two girls in the store they say they can’t they don’t do that. Then when I turn away they laugh with the guy. It was a HORRIBLE EXPERIENCE AND I REGRETTED EVER USING BOOST. I left the store and went straight to T- MOBILE store, they help me now I use T- MOBILE and forever happy. I wish boost never existed don’t waste your penny with them. TRASH.
-
December 2022 by Paulaswam
I'm not sure what is wrong with the boost mobile stores in this area. Each and every one would accept my call and say nothing on the line then hang up or hang up mid conversation.
-
August 2022 by K. Antonio Wright
I can't stand this company and they will never get another brown penny out of me ever.
-
November 2020 by lili rodriguez
Talk about professionalism getting involved with customers ! Dont come here if you want your personal info given out !
-
October 2019 by khalia delancy
AWFUL AWFUL AWFUL! Sales associate who helped harassed me through text when I went home later. Manager and other staff member did nothing to help me. Contacted the police and withdrew my patronage.
-
October 2019 by Chris Lancaster
Really helpful
-
October 2019 by Brayan Flores
I don't even know the people that work in there but they have gone beyond to provide a good customer service, everytime I've walked in I been greeted with a satisfactory experience, would highly recommend.
-
September 2019 by Augustine Ameyaw
Great Experience, Will highly recommend. Come to Boost if you want amazing deals on phones and plans!
-
July 2019 by Angela Street
On June 25th, I visited this location and spoke with Carlos. I had already upgraded my existing plan to the family plan. He told me that all I needed to pay was $24 (this includes taxes and activation fees). He checked my account BUT did not contact customer service about adding lines. Today, June 26th, I visited the exact same store and was quoted (after Josseline spoke with customer service) a DIFFERENT price. She thoroughly explained to me how these changes/fees will work. So, tomorrow per Josseline all I WILL be paying is $30 for the line, $24 to include taxes/activation and $7 for insurance. The total cost is $61. Tomorrow, June 27th, I will be making trip NUMBER TWO because of his misinformation and failure to take extra steps like Josseline did today. She was very helpful and courteous and professional because she went above and beyond. Kimberly will be there tomorrow (as she stated) and will complete this transaction. I was told there are plenty of Moto g7's in stock and I expect to get one tomorrow.
-
July 2019 by Rene Torry
Allowed somw oneelse make changes to my account without me accompanying them and my consent
-
July 2019 by Ben Fenuku
The fat mexican lady that works there needs to be fired. Do not go to this boost Mobile.
-
July 2019 by samuel crawford
Phone service is no notthe BEST and had to go to another boost store for help with family plan.
-
June 2019 by Rob S.
Gentleman providing me assistance with my new phone replacement was most helpful and patient. Provided good insight to functions I had not been aware of or was unavailable on my older phone.
