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March 2024 by Lisa L.
Worst mechanics on Rt 1, in the Alexandria area!! The head guy Edwin will tell you he can work on all cars but he ruined my friends Mercedes that was an easy gas pump replace!! I have been using them for simple repairs because they are cheap, but the reason they are cheap is because they are just back yard mechanics, probably not a certified mech in the bunch!! Gas is always a few cents higher and the mechanics are morons!! Save yourself the hassle and avoid this place!!!
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November 2023 by Arturo Reyes Carrillo
Terrible service and not honest. Do not waste your time or money here. Avoid at all costs
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April 2023 by Hassan Abdala
Don't waste your time here! Worst service in Alexandria Edwin the manager is a despot person that only wants to steal your money STAY AWAY.
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April 2023 by Steve Brown
For a somewhat old shop it was very clean. The service Mgr. was very informative and the technicians very professional and knowledgeable. Highly recommended
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November 2022 by J Y
Let me help get these reviews up..This place gets you in and out and they give good deals....Not sure why they have a 2.6 rating jusy moved to the area and Ive had my car serviced three times this place is good to me....Dont go to the Sunco across the streeet they are trash and the customer service sucks......
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November 2022 by David C.
I got up early found the parts this BP needed to repair a flat tire, a sensor and the tire and wheel. Dropped if off at 10 am or before, it was a 15-20 min job! After never receiving a call, I called them around 5 pm and it still was not ready! I told them to get my parts together, I was coming to get it NOW!! It took me 10 mins to get there and they had installed the stem sensors and mounted the tire but didn't even balance. So on day three I have to get up again and get to a local Sunoco to have my wheel balanced and mounted on my car, since the BP left me to do it in the rain!! The owner is as nice s they come but their mechanic is unorganized and disrespectful to loyal customers! I guarantee I will never expose my self to such treatment! And to think I waited through the weekend just because I thought I could trust these guys but their only response was they were busy.....I have been a customer there over two years so if I get pushed to the back of the list just because I only have a tire repair. They got my last dollar, gas prices are always too high too!!!
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July 2022 by Abdul Abdul
This place is the worst place. That inspection person is the rudest person I have ever seen. Please don’t go there.
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February 2022 by Curtis Watts
It's usually about two cent cheaper than the Sunoco diagonally across the street from them. They don't allow you in the store ? at all. Everything is behind bulletproof glass and put in a revolving door on the counter
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June 2021 by walid ElGayar
There is manager called Edwin , I guess . He charged me $100 something to diagnose my AC issue and promised will give me good price for the requested repair upon acknowledging it. Then he came asked for $300 something to replace a conduits . The conduit cost $70 not $120 . Some people in autozone sent me there and he is thief , charge you double others workshop around and make dirty business with ppl working in autozone . He is keep yelling inside the workshop and call himself doc . The workshop just after him 100ft did it for $150 including the parts?
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February 2020 by nimra bilal
Disgusting disgusting customer service. Went in for an oil change and I asked on the guys who worked there how long it will be and he told me to pull into the empty bunk, I do and another short evil Hispanic man starts yelling at and I shouldn’t do that when CLEARLY another BP employee told me to. Nasty man, nasty service will NEVER come here again.
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November 2019 by James Charlton
The Service Manager is honest and accommodating. The repair costs are very competitive, I've had one major and one minor repair jobs done here.
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October 2019 by Santiago Mazariego
Car fail inspection they fixed for a great price, the mechanic explain me the problem and show me. They know what they are doing. Good customer service, sure coming back
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September 2019 by Aamir Pitbull
It's so weird and worst place, please don't go there they charge you over more than you expected!
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February 2019 by kaka manna
Avoid or lose your $$$. The head Mechanic in this BP Gas station is a Ripoff- he charge $100 just for diagnostic fee, but to fix the problem he will charge you few times over price, very expensive services.
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December 2018 by KM Y
SLOW PUMPS: The place is fine in general, but the gas pumps are so freaking slow. I don't know how this is a good business model since cars get stuck here waiting to fill their tanks. If you are in a hurry, DO NOT STOP HERE.