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November 2023 by M Rowland
I trust the professionals at Bradham automotive to help me make the best choices for my car. More than once they have identified potential problems with my car saving me money and giving me peace of mind. Scott and Christian at the reception desks are kind, very knowledgeable and always welcoming. I choose Bradham over other car specialists or the dealership every time.Services: Transmission
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October 2023 by Mike Gold
I really appreciated the communication throughout the process. The shop's email post inspection reassured me that they were very thorough and fair. I was able to review everything and had a good discussion with Scott before moving forward with some additional repairs. The pricing was fair and I feel like this is a great place for me to bring my car in the future.Services: Brakes
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October 2023 by David Baker
Great experience getting an older car checked out for my newly licensed driver. Full inspection resulting in a very honest report. Great communication, easy to understand recommendations, and really just an all around enjoyable experience. Will return again and recommend for those seeking honest mechanics.Services: General repairs & maintenance
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October 2023 by Tanner Dean
Bradham is my new go-to shop in Old Town. Christian, the other front desk associate, and all staff were very kind, prompt, and professional. They charge a fair rate, so good work, and communication is fast and frequent. The best shop in the area I’ve found yet!
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October 2023 by Kyle Wilson
The technicians are top notch! They truly went above and beyond for our vehicle and provided honest suggestions on how to proceed through every step. Christian and Scott were excellent and on it when it came to keep me in the loop! Will continue coming back and recommend to everyone.Service: General repairs & maintenance
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September 2023 by Susan Edgington
Bradham's customer service is unparalleled in the whole DC area. We feel fortunate to live in Alexandria, not far from Bradham. We have lived in MD and in DC and multiple places in VA. NO ONE comes close to the service we receive from Bradham. They explain everything and you NEVER feel pressured. Scott is unbelievably patient and good natured.Services: Tires
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August 2023 by Francis Powers
I purchased a car that I had doubts about engine reliability and performance. I trusted Bradham to do an inspection of the vehicle , the inspection discovered major engine repair issues that if not discovered would have cost me thousands down the road , no pun intended! Scott Phillips was awesome with advice and basic honesty! I will definitely be back to Bradham, and highly recommend them!
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August 2023 by Gail Nelson
Great experience from the phone call to the pickup of the vehicle. Scott was so great in assisting my 92 year old father. Christopher was so pleasant when we arrived. Thank you everyone for outstanding service.Service: Auto battery replacement
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July 2023 by Kylie Rapso
Bradham absolutely saved me last year after another Autoshop was over-quoting and half-repairing things with my car. Everyone at the shop is so kind, helpful, and will take the extra time to answer and explain any questions you may have without any hint of condescension. I'm very happy I found them & I feel safe having my car under their care.Services: Air & cabin filter replacement
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July 2023 by charles audrain
The service performed was fine and at a reasonable price. I did not like the pressure tactics applied to perform additional work as a result of the "courtesy" inspection. Manager said I needed multiple fluid changes due to severe driving conditions in our area. Looked at Subaru definition of these and none applied to northern Virginia. Also told I needed to have tires rotated and balanced. Mileage is 45k so expect to replace them in next 5 to 10k so why pay for this service? Also told me battery was leaking and needed replaced. This was a new battery that was 6 months old and looked ok after I looked at it. Bradham has lost credibility with me as a customer.
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July 2023 by Richard Park
Can't say enough good things about Bradham's. My Jeep ground up a rocker arm and threw metal shavings all through the motor. To rebuild it would cost almost as much as a new motor, so that's what I decided to go with. They found a new one and had it in three days. It arrived on Friday and I drove away in the Jeep the following Thursday. I thought it was going to take a month. What makes this even more incredible is that this was over the July 4th weekend. Great guys to work with from start to finish.Services: Auto A/C recharge
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June 2023 by Alex Di Giovanni
Scott and his team at Bradham are amazing. They are good and honest people and they get the job done well. We had some major issues with our car and they did everything they could to fix it. We highly recommend them and will be going back for any future needs. Thanks!
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June 2023 by Campbell McDermid
The guys at Bradham worked on my Prius and replaced the shocks and struts. They did a great job and I am very happy with the results. They were quick and did quality work and the price was right. I would highly recommend them.Services: Steering & suspension replacement
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June 2023 by D. Berry
If you're looking for a responsive reliable mechanic for a foreign vehicle, I'd recommend Capitol Hill Auto Service. In September of LAST year, I brought one of my vehicles in to be diagnosed for service, an Audi. I worked with Nick. He noted that a part was on back order and it would take some time. I followed up on many, many occasions. He often said "I'll check and call you back in X minutes". He'd never call back, follow up, or anything. He's been telling me the part is on delay for over SEVEN months. I took the car to Capitol Hill Auto Services and within 1 week, they order the parts from Audi, once arrived they completed all repairs in 1 business day. My time and energy was wasted with Nick/Bradham and their lack of professionalism and communications. I refuse to work with anyone who doesn't follow up when THEY provide the timeframe in which they would do so. Also, when I originally took the car in for diagnostic with Bradham and picked it up, the same day it was making loud noises. I took it back, and apparently they failed to reconnect something. I should have known then to give up.I'd highly NOT recommend....
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June 2023 by Mike Buffano
I brought my 2012 Chevy Silverado in running rough and with the brakes making noise. The manager Nick got me into the shop after the dealership couldn’t look at it for a couple of days. They did a full check of the whole truck and sent me a report that included pictures and educational information as well as notes from the technicians on what was needed. They prioritized the most urgent work and didn’t try to upsell me on additional work that they said could wait until later. Even though it cost more than I wanted to spend, I had them address the immediate and future attention needs. Nick was extremely professional and communicated with me during the entire process. When a part came in wrong, he immediately called me and offered solutions to not having my truck back for the night. I would highly recommend Nick and Bradham Automotive to anyone who asks me for a suggestion or referral for automotive repairs. They have gained a customer for life in me.Services: Auto engine diagnostic