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March 2024 by Dri & Bri C.
So it’s 4 am and the over night person is sleep in the corner , ive knocked on the window and said excuse repeatedly no response.I am trying to move a few things into my room and the trolley that usually is left in the lobby apparently kept it in there rooms ect so for others there’s no way of having use to the trolley.The lack of communication and conversation from a front desk personal is completely unprofessional here .My room smells like old smoke
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January 2024 by S O
Do not recommend. Two individuals were leaving flowers (as markers) on cars parked in the parking garage. Front desk associate said "That doesn't happen here" - no other follow-up or concern.
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December 2023 by Zachary Creekmore
Great hotel, shame I could not reserve a room for my entire vacation, had a small suit but loved it all the sameRooms: My room was quiet and cozy, small but charming because of that.
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November 2023 by Michael C. Ashford (Bloodbrother Ash)
The front desk staff was very friendly and helpful!!!
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October 2023 by Silkia Carter
This is a very nice hotel, and it appears much nicer than the other hotels in the immediate area. I choose it because I needed a location that accepted pets. The staff were friendly and helpful. The lobby, elevators, and my room where all extremely clean and well maintained. My kitchen was well stocked with anything that I would have needed to cook and serve a decent meal. I honestly have nothing negative to say about my stay here.
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August 2023 by Delante Dixon
My stay here at the Candlewood suites was awesome. 2 weeks here Krystal R. that works the front desk was a huge help. She always greeted me with a smile. Made sure whatever I needed I had. As far as sheets, fresh towels etc. she even took the time to help me bring my excessive luggage upstairs, saving me trips.This place even has free washers (3) and dryers (3) .. nice lil gym and basement area. Definitely will come back. Thanks Krystal you absolutely deserve a raise.
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April 2023 by Mei L.
When you're driving to it, the area and street feels sketchy, even up to the lobby. Feels like a basic motel. UNTIL you get inside the room. It is renovated. There is a table that can be used as a dining table or as a desk. Plus, there is a proper office chair. The shower water pressure is decent. Also, I was able to plug in my Amazon fire stick without any issues.
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March 2023 by Terry’ion Brisco
Stayed here with my family about 4 years ago, so around 2018. The experience was great! The room was very nice and clean, comfortable. They had actually just opened a few weeks prior. I definitely recommend.
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October 2022 by Dave Englert
I had a reservation for this hotel months in advance and had confirmed I'd check in at 4:30pm a few days prior. An hour before we arrived, they left us a message and said they cancelled our reservation and the hotel was full. They did nothing to fix this when I called.them back. This is the worst business I've ever had the misfortune of interacting with.
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October 2022 by Tanesha Grant
Was a horrible experience. This was booked for my organization group of 16 for a business trip. We left after 1 night. Rude staff, out dated Nasty horrible place with a view of no where. Moldy rooms abd everything innthe kitchens didn't work... no hot water. They shouldn't be 8n business at all! Yuck! We stayed one night and were out of there! DO NOT STAY HERE!
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September 2022 by Sohn Lewis
The rooms were nice ..the room service not so good we had to ask for clean towels they never asked if we needed any kind of room service, it was a good location...
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June 2022 by HILINA WOLDEAMRIAM
Luxury property and has parking. The best to stay ever. I will recommend friends and families and I will definitely go again. The stuff OMG they are very welcoming and fulfilling you need as much as they can. I saw real customer service. ? @Dean and @Dayana
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June 2022 by Priscilla Culan
Roaches, dingy smelling rooms, overall a sub par experience. The whole establishment smells terrible and is not worth the price. Edit: the ac has mold in it, there are roaches everywhere, bedbugs in the sheets, and the smell is terrible. This hotel is one of the dirtiest I have ever stayed in. I literally could not sleep due to the constant itching, but could not cancel my reservation to sleep elsewhere. Disgusting.
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May 2022 by Gene Stafford
We checked in and rented a room for 5 days for 1100.00 very pricey but it was our anniversary so i said ok. The gentlemen that checked us in waited to tell me after i paid there is no breakfast but i can buy a thing of cereal for a ridiculous price also he failed to mention he was putting us in a room the size of a closet. No room to do nothing. Actually it is so small i cannot even call it a room. My company books alot of rooms at hotels and i paid for this room and i would of been better off at a red roof inn. Spoke to an employee and was told that i should have been informed i was being put inyo a 12 room. If you stay here and they want you in any 12 room decline it. 112, 212, 312, etc. For some reason i paid over 200.00 per night for a room that most hotels use to store cleaning carts, supplies, or have them as network rooms. SO BAD DO NOT STAY HERE as nothing was done to compensate us back for such a horrible room/stay
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April 2022 by Jim Henderson
I started my week long stay thinking it was okay. Priceline sent me to an old dirty area of town but hotel had a small kitchen stove and refrigerator.But then, no room cleaning for 9 days, when we went to the counter for things like towels they usually couldn't find or noone was at the deskThe beds were very worn out and sadly. Last day. Woke up early to find cockroaches on the floorThe place had some of the IHG upgrades I've seen but it's just not clean
