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March 2025 by raul ramirez
Poor knowledgeable employees. The worst comes when they stand on their response seriously without no human doubt on mistakes. I called customer service and they did offer the right answer. I came back to the employees letting them know their mistakes and they just reacted as they don't care and no apologies not even a thanks for feedback. Completely lack of service.
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February 2025 by arzu cevheroglu
realy and really slow person to work here
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December 2024 by Suzanne Ball
I made a deposit on Sunday, December 22, 2024. After processing my card and pin number, the cash door opened and I deposited my cash into slot. The atm shut down and popped out my card. The message on the screen said it was no longer available for transactions. I called to file a claim and was told I would have to wait 8-10 business days to even receive a credit while under review. This was not a small deposit and it caused me to have zero money for Christmas and daily living expenses and for bills. I drove through on Tuesday to check the atm and it was working again, which means someone had cleared the problem and had my money. Now 7 days later I am still not in possession of my pay and was told I had to wait until January 8th for an outcome. That is my money and I am entitled to it asap and it is unacceptable for me as a customer to be at the mercy of an investigation for almost 2 weeks. By the way, this is second time this has happened to me and several times I have stopped by to make a deposit at this ATM and the machine was down. You would think if your equipment is faulty and does not work properly for something as important as this you would replace it and ensure that your customers did not have to go through this. Shame on Capital One for putting me in the situation and not giving a crap about how people are to survive without their paycheck. They wouldn't be so happy if somebody lost their paycheck and they were told they had to wait. The ATM should've sent a signal to some office somewhere I would think and especially since I know the machine had been serviced I shouldn't have had to wait this long. Every time I call I get the runaround and I'm not allowed to talk to anybody in the home Office so beware of this ATM it will eat your money and you will be in dire circumstances because they don't care how long it takes they're just thinking about their own responsibilities and not their responsibility to you as the customer.
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December 2024 by Ben Segg
No actual bankers. Only tellers.
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September 2024 by Henry Liverpool
Aaron saved me today! Long story short, he got a necessary transfer completed that I couldn't do online. He also showed me how to sync up multiple accounts that I set up with different access credentials so I can do it in the future (Aaron, I got it done after I got home!). Much thanks to him!!
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July 2024 by derek cooke
Great customer service plenty of space for parking
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December 2023 by Daniel C.
The bank is clean and well kept with functioning ATMs. The staff members are nice and quick to serve.
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November 2023 by Aleksandar Dordevic
Your are everything but online bank!You need a card to do any transactions on this location. Very bad customer experience
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November 2023 by B E “B-Out & About” Davenport
Used 2-lane drive thru.
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November 2023 by B E “B-Out \u0026 About” Davenport
Used 2-lane drive thru.
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August 2023 by Carlos Reyes
Best time ? ? ?♂️
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July 2023 by MrEric B
Quick and Easy
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February 2023 by C. S.
Everyone always greets me with a smile & they're professional & efficient.
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July 2022 by Francisco Velasquez
Very good
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November 2021 by Alan Dubow
ATM not working on 3 successive visits
