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December 2023 by Daniel C.
The bank is clean and well kept with functioning ATMs. The staff members are nice and quick to serve.
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November 2023 by Aleksandar Dordevic
Your are everything but online bank!You need a card to do any transactions on this location. Very bad customer experience
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November 2023 by B E “B-Out & About” Davenport
Used 2-lane drive thru.
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February 2023 by C. S.
Everyone always greets me with a smile & they're professional & efficient.
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November 2021 by Alan Dubow
ATM not working on 3 successive visits
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September 2021 by chris white
Ruben is a very unprofessional cashier at this location. I've already accessed my account using my debit card. Why are you harassing me for my ID to make a deposit? Is Capital One Bank profiling individuals for making deposit if they are minority
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September 2021 by pajasa62
On the Saturday before a Monday holiday (President's Day) this bank had a "CLOSED DUE TO WEATHER" sign on its front door...shortly before the time it would normally close on Saturday (12pm) it was RAINING!!!
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June 2021 by Kurt Baechler
After I saw the reviews of this branch I was hesitant to go inside but my experiences have been nothing but positive. The employees are always very polite and helpful. I always get in and out in a timely fashion. The branch is very clean and nice inside. Possibly most importantly they are doing a very good job making the branch safe for customers during covid. They have markers on the floor telling you where to stand, they have 2 big jugs of hand sanitizer, the employees are behind glass of course since it’s a bank, they have two cups with pens at the counter (one for unused pens and one for used pens), etc.
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March 2021 by Todd Dolkos
Very rude staff very bad parking lot never go here
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March 2021 by Leland
Work for a business near this location and every time I walk in I am greeted with a “how are you today” and “how can I help”. Dave has been very helpful and accommodating. Thank you for everything!
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December 2020 by Leland Creadick
Work for a business near this location and every time I walk in I am greeted with a “how are you today” and “how can I help”. Dave has been very helpful and accommodating. Thank you for everything!
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September 2020 by Michelle Chapman
Awful Customer Service
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August 2020 by John
I am having a very incompetent experience at the moment. My son is starting his first job and we wanted to open an account. I called the branch this morning to see if they were open and the recording said/implied they were open for full service. We went to the branch to open an account and they said they couldn't do it, we had to do it online. We have been working for several hours online. The process the branch told us to use doesn't work because son is not 18. The open account function stops at the birth date entry point. The option for a teen account won't let us create the account online without linking to an outside bank account to transfer money in. Customer Service won't pick up and the call back option hasn't resulted in a call back in several hours. Very frustrated with Capital One incompetence.
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July 2020 by Todd Dikeman
customers service lacks and worst credit cards in the buisness
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July 2020 by Seb Man
I would drive to another town just to avoid this branch. Found one of the business advisors very condescending and unhelpful
