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“Wanted to send over a special shoutout to Grilette at Avis/Budget Car Rental at the Sheraton in Alexandria, VA. We had a difficult predicament, and she went above and beyond to help us. First off, her disposition was confident and calming. Secondly, she was trying everything in her power to get us a car. She gave us a few great ideas to accommodate us. All and all, she kept us calm, while being resourceful. Thanks so much!”
“I had an excellent experience with Enterprise Rental Car. The service was professional, friendly, and very efficient from start to finish. The staff were helpful, respectful, and made the entire rental process smooth and stress-free. I truly appreciate their great customer service and would definitely recommend Enterprise to anyone looking for a reliable rental car company. Excellent service all around”
“Incredibly generous customer service. (Although I would not recommend doing...) i showed up late, after closing and the agent still helped me to get to a car. Kudos to him!”
“Enoch and the team were amazing today! They made the entire process incredibly smooth and stress-free. The pick-up at Koons Collision Center up the road was quick and convenient—I barely had to wait five minutes.
Enoch was especially thorough with his walkthrough and made sure I was completely set up and comfortable with my rental while my car is being repaired. The entire team provided excellent service and made a potentially stressful situation so much easier.
Highly recommend Enoch and the team! Great customer service from start to finish.”
“I love this little place!! Such a convenience when you need something quick and cheap without the hassle of a car rental corporation. I rented a ford fusion. It had some scrapes and dents but who cares the car got me from point A to point B perfectly fine. They were super honest and transparent about everything. I got my deposit back as soon as I returned the vehicle and I would absolutely rent from them again.”
“Enterprise stands above its competitors in 2 crucial areas... price and service. Prices are consistantly lower than Avis and Hertz. Second, everywhere I've traveled and rented, Enterprise staff is the friendliest and most attentive in the business.”
“We no longer trust buying online so dealing with Cosmos travel I feel much better they tell you pros and cons and they answer any questions very helpful so we have a successful flight due to covid 19 .. and as long the prices are accommodating to my budget it will be a lifelong project loyalty”
“I write about receiving an outstanding customer service from store manager-Jamal who has been helpful with my situation with the car rental, switching the insurance companies and turning car in. Everything is made so easy to work with him.”
“Matt made everything so easy and was incredibly helpful through the process. We talked before the day of the rental as well and he even gave a call the day of to check in to make sure when we were coming. (Obviously their trucks are older and not like driving a luxury car - easy to get over that though and the seat was pretty comfy in my tuck).”
“This BUDGET location has been servicing my rental needs as a business & personal for several years with the best level of customer service, cars, and responsiveness to any inquiries. The management is superior & that's why I always choose this location in the DMV area.”
“I had good experience with them, they gave me a good weekly deal. They helped me with the car I wanted , they were very friendly, also very convenient place , prices are fair. I will definitely rent with them again.”
“Budget's representative, Madison is top notch. Always very kind, knowledgeable, and professional. I have been coming to this location for a few years now. I always have a good experience.They also have a wide variety of cars to choose from. It always smells nice at this location to.”
8AM - 5PM
501 S Pickett St, Alexandria
Car Rental
“Gabe at Hertz was fantastic! I've had mixed experiences in the past, but Gabe completely changed that. He was professional, friendly, and got me taken care of quickly without any hassle. His customer service was top-notch, and he made the entire rental process smooth and stress-free. It's rare to find someone who genuinely cares about helping customers, and Gabe went above and beyond. Thank you again for the excellent service—I truly appreciate it!”
“I’m very grateful with the four ladies that attended me, first Zee gave me all the information about my rental, very educated, polite and help me with all doubts, Zay help me with issues about the inspection document of my rental due a issue on the Uber apps, she help me and supported me with patience and call Uber to resolve my problem, Nicole help me with the Florida registration document, was nice, explained me every doubt and resolve it, and I want to thank Ashley to answer all my doubts about my rental, it’s my first time doing Hertz and I’m very satisfied, sometimes people got mad because there is no cars, but it’s not the team fault, Uber only schedule you to pick up a car but sometimes there’s none, and another issues it’s because glitches on the apps”
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“I wanted to express my most sincere appreciation to Beyer Subaru, Franco De Oliveira and Pete Bader for their dedicated and supportive work during our trade. Franco has the friendliest and most supportive attitude that is demonstrated form second one of the enquiry process. Zero push, zero gimmicks or tricks. I am giving high marks for this dealership for their dedicated work.”