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January 2024 by Shiho F
CARSTARS RS did an awesome job with my car repairs! They work with you and your insurance for a hassle free process. They do quality work and have pride in what tjey do. It shows in the final product. CARSTARS is place you can trust and put your mind at easeI liked their regular updates via txt. They are in a great location too. It helped me go grab my rental and a cup of coffee
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December 2023 by Sergey Diykov
Very professional and efficient service from quality repair thru fast paperwork. This has been my second experience with this Carstar bodyshop I would gladly recommend. Very good job by Kenny and his colleagues!
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December 2023 by Tracy Neal
CARSTAR RS Collision Center on Picket St Alexandria Va was the worst Collision center I have ever been to in my life. They were not friendly and truly dishomest. They told me my Sons 2012 ford fusion had $6,940 of Damage. i took the car to another auto shop and they said the car only had $1,140 of damages. The manager Kenny acted very unprofessional and this Collision center is a fraud. I WILL NEVER VISIT OR SUGGEST THIS COLLISION CENTER TO ANYONE.. THEY RUN A FRAUDULENT BUSINESS. IF I COULD I WOULD GIVE THEM A NEGATIVE RATING.
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November 2023 by S N
This auto body repair shop was recommended by my local car dealership to repair a minor scrape; I didn’t need an appointment to get the estimate and they honored the quoted price when I finally booked the repair about two months later. Their proximity to rental car options was convenient, their time estimate was spot-on, and drop-off and pick-up went smoothly with less than 5-10 minutes of waiting. If only other businesses were this easy to work with! I’d say I’d recommend them and use them again, but I don’t wish anyone (including myself), the need to require their services.Services: Painting
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October 2023 by Maria Saenz
Yes, I had a wonderful experience at Alexandria Hyundai with a CHARLES who sold me a great car and it was a great experience a Alexandria Hyundai hey
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September 2023 by Richard Latendresse
Exactly the type of service you would like to get everywhere.Darryl and JD took care of carefully assessing the work that needed to be done on my car.They gave me an estimate of how long this work was going to take.The deadline was met and the results are impeccable.Services: Painting
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September 2023 by Nick C
My car was stolen from here. Do not bring your vehicle here.I brought my car in on a Friday for some minor damage. I was told it would take about a week. On Monday night at 10:30 PM I received two phone calls from the shop owner’s son (also an employee and partial owner) Daryl. He stated that earlier in the day, at about 3pm, my car was stolen by the manager’s son (15 years old) who he had working there that day as punishment. He stated he took my key from the key rack and took my car to run away with his girlfriend. THE CAR WAS STOLEN AT 3PM AND THEY CALLED ME AT 10:30PM. They even called the police at 5pm and didn’t bother to call me (seems like they were trying to hide this from me).My car was sold to someone else and eventually found several days later by Maryland police. Throughout this, the manager (who’s son stole my vehicle) kept calling me to see if I had any information about where the vehicle was. Now he’s telling police his son didn’t take the vehicle, even though there were missing persons reports out and he posted that they were in my vehicle all over social media.The majority owner has never called me or offered anything to repay my costs or my now diminished value (since they caused more damage to the vehicle), and as far as I know the employee still works at the shop.Avoid at all costs.
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August 2023 by Nick C.
My car was stolen from here. Do not bring your vehicle here.I brought my car in on a Friday for some minor damage. I was told it would take about a week. On Monday night at 10:30 PM I received two phone calls from the shop owner's son (also an employee and partial owner) Daryl. He stated that earlier in the day, at about 3pm, my car was stolen by the manager's son (15 years old) who he had working there that day as punishment. He stated he took my key from the key rack and took my car to run away with his girlfriend. THE CAR WAS STOLEN AT 3PM AND THEY CALLED ME AT 10:30PM. They even called the police at 5pm and didn't bother to call me (seems like they were trying to hide this from me).My car was sold to someone else and eventually found several days later by Maryland police. Throughout this, the manager (who's son stole my vehicle) kept calling me to see if I had any information about where the vehicle was. Now he's telling police his son didn't take the vehicle, even though there were missing persons reports out and he posted that they were in my vehicle all over social media.The majority owner has never called me or offered anything to repay my costs or my now diminished value (since they caused more damage to the vehicle), and as far as I know the employee still works at the shop. Avoid at all costs.
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August 2023 by Kelvin Payne
I had an excellent experience with CARSTAR from beginning to end. They let me know about the status of my car every time something changed. I recommend them to anybody that needs repairs for their car.
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June 2023 by Ignatius Liberto
The team at Castar were all professional, courteous, and thorough. Amazing experience!Services: Painting
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June 2023 by Gia Marius
They are SCAMMERS the worst experience ever they are THIEVES.. just Becareful what you sign they sneak papers to make it look your asking… to fixed.. They are TRASH…. The worst Experience it was a nightmare finally it’s over.. and my car came out with a new damaged but let god do his work
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May 2023 by NBC*
Darrell and JD have great customer service. Definitely recommend this shop. They even cleaned my car after fixing it.
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April 2023 by Emily White
Took my car here after being rear-ended. Service was friendly and easy to work with besides myself doing a lot of follow-up when they'd forget to contact me. The big issue was that they put on a bolt in the exhaust backward - I started hearing squeaking from my engine and took it to an auto repair shop to be fixed. I don't think I'd do business here again because of that mistake.Service: Body & Trim
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November 2022 by Brenda Zelada
The guys at were great. They knew we had been waiting months to get our car back and were kind enough to wait for us, past closing time, due to us running late in traffic. Our car is in great condition considering it was parked for months as we waited for our missing part. It was clean and well cared for. Would highly recommend.
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November 2022 by Chris Kaloudis
Good overall experience with work performed and knowledgeable staff. Only problem, when I picked up my car it was covered (literally) with bird droppings. Something about them parking cars under electrical wires that birds enjoy to sit on and when nature calls. . .Solution, don’t park customers cars there, and if you do, offer a free carwash option.Service: Body & Trim
