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October 2022 by Farzana S.
Received great service and warm welcome from new owner. They had recently purchased the new business. Noticed a major improvement in customer service and overall store displays.
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May 2019 by Michelle E.
The Clerk tried to tell me that the pizza was less than 20 minutes old. I asked if he could make a fresh pizza considering I was willing to purchase three slices- and he refused. He then tried to sell me in the hit dogs, they were fresh he explained,! These dogs had been sitting there for at least three hours and it was very obvious. They were in the verge of turning brown. I've been in this location several times, and I've never particularly cared for the nasty clerk's who work behind the counter
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January 2019 by Flo S.
I originally came here to get a newspaper for my mom, but I also walked out with some chicken wings. I was pretty hungry after my workout and I needed some protein. I've gotten their wings in the past and have tried the spicy, smoked and today I just tried the baked plain wings. This location is right off Franconia road and it's very convenient to get into and park. The chicken wings are by Tyson's I believe and they are pretty good for a convenience store. 7-Eleven has some healthier choices in their refrigerated section, but I prefer to have hot food. I think the wings are pretty cheap and cost me less than $5 for six pieces. So, if you want a quick protein snack and don't feel like waiting in line at another fast food place, come here because they're already cooked and waiting in their heated display near the register.
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May 2018 by Tony T.
Would typically find stuff you'd have at any other 7-11 but the workers here aren't as good as other locations (at least at night that is). I've been here multiple times and the workers put little effort into helping customers. First time I had an issue is when is when I grabbed the last pack of drinks they had in the fridge but I could see more of the same kind in the back behind all the other drinks they had on display. I asked if I could get another pack and the cashier said they were out, I didn't wanna say anything but my friend convinced him to get it. Second encounter, I over heard a customer looking for honey, the cashier said they didn't have any. After over hearing that, I found a bottle of honey in less than a minute and handed it to the customer. I asked for taquitos that same night, cashier said he wouldn't have any ready until 7am (4hours from my visit) as he continues to wipe down the same counter he's been wiping for the past 10 minutes. TLDR; This location typically has what you're looking for in stock, but sometimes you gotta go the extra mile to get it
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March 2018 by Maria m m.
Awful, customer service especially the older Pakistani lady, rude, no customer service skills what so ever! I avoid going go this location and go to the up the street next wells Fargo bank instead all the ladies there are nice and attentive and treat everyone equally!
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October 2017 by Jasmin H.
I always have a good experience here! They know me by now and it is one of my favorite to visit. Occasionally, they help my kids with their slurpies as well. Always an excellent customer experience. Thank you guys!
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March 2017 by Roshan M.
This is my local 7-11 that I've been coming to for over 10 years and I've watched it continually improve. The new owners are very friendly and accommodating. They sell lotto tickets here. Never faced a issue related to shortage of inventory, although this is a very popular location. One hidden gem of 7-11 is cheap and delicious coffee available, I highly recommend grabbing a cup as opposed to always running to the nearest Starbucks. For those of you who use Redbox a lot, you'll be happy to know that there is a Redbox at this location right outside the store. Parking is very limited but this is a convenience store, easy in - easy out.
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December 2016 by Tiffany W.
Was here earlier today to cash in two scratch offs. The lady at the register told me one of the scratch offs was stating the money had already been claimed which was odd because I purchased the ticket the day before from this same location. She handed me back the scratch off and told me to call the # on it because I'm entitled to get my money back. For some reason I didn't check to make sure she gave me the correct one until I got home. So now I won't get my money because she gave me the wrong one.
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October 2016 by Catalina S.
Great Location For 7-11, Always Friendly Cashiers & Workers, This Location Is Pretty Stacked With Most The Quick Needs Like The Slurpee ( Lots Of Options ) Also Never Had A Problem With This Location Hiding Slurpee Cups Like Most Other Locations On 7-11 Day Which Is Major PLUS! Always Great For 24 Hour 7 Days A Week Whatever You Need Stop, Only Grip Some Prices Are A But Much But Expected
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October 2016 by Abdulahi G.
Greeted with a smile every time I go, excellent customer service and the staff is always treated me with kindness and respect.
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March 2016 by Vernon M.
Every time I come in this location, I have to wait for the employee to finish what they're doing to finally come to the register and ring me up. The employees always are talking to each other in a foreign language while your waiting even though they realize your there waiting and while ringing me up they normally carry on a conversation not really paying much attention to the transaction.
