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January 2024 by Raja Iqbal
Hi Mr Rob. Today I was visiting your store. I am your customer for such a long time but I am sorry to say one of your employees wad very rude to me and startedbusing bad language. I am so disappointed. I went to another location and fix my problem and I decided to never ever to come to your store. You can see the cctv camera and look for yourself how the employees are damaging your business. You deserve 5 Star but I am sorry I giving you one because of this employee.
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May 2023 by Kevin C.
They need to learn the difference between that specific phone in your hand and the specific model
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February 2023 by Yolanda I Luna
Rob was being wonderful and helped me set up my phone. He also gave me the best sale when I ported over and also threw in a case and screen protector at a reasonable price since I was working with a budget. Rob deserves a raise for the amazing costumers service and professionalism.
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February 2023 by Maria Barrera
Rob is amazing manager he helped me with my iPhone issues that was having. I thought my phone was blocking people’s in my contacts but that was not the case lol . They blocked me regardless. I always come to him with my issues
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October 2022 by John Campbell
Store was so nice loveeeeed Amanda and Rob customer service was 100 they offer add a line promo speckers and chargers were on sale come check them out
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January 2022 by Reuben Hubbard
Amanda and Rob were awesome, very helpful, and patient. Excellent customer service.
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November 2021 by Sonlm Wells
Routine visit to pay bill. Clerk took care of transaction in professional and accurate manner.
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May 2021 by Roger Dixon
Super fixed my problem in two minutes..yahooo
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March 2021 by Amy Lynn Kellis-Webb White
Not a full service store
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March 2021 by Kennedy Mensah
Nice place
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November 2020 by Teri Pearson
Prices for phones are highly understated over the phone. It's a different price once you come into the store.
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June 2020 by Henry Kuhl
I came in this afternoon in a frenzy as my phone broke seconds after I received a job offer. I have been buying phones at Walmart for years. Awful customer service and rude employees. I couldn't deal with that today and came here instead. The staff here was friendly , helpful and knowledgeable and I was walking out the door with a working phone in about 20 minutes. Walmart's line takes 20 minutes on a good day. I will be returning to finally get rid of verizon and switch to cricket entirely. Kings crossing and the highway in general are known by anyone whos been here for a while for their exceptionally awful service. If you need a phone and want genuine , caring customer service this is the place to go.
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February 2019 by Pedro Bracero
Rude individual (Alex I believe) raising his voice at me over asking a simple phone price question and attempted to swindle me with store exclusive BS "transfer" fees while I'm still in service with Cricket and I know the SIMs are suppose to work with compatible devices instantaneously. Don't bother coming to this barren store which has a lot less customers for a good reason. Borderline rude staff and con art charges over ridiculous service notions that don't exist anywhere else.
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August 2018 by Local Top 20
Alex is very helpful but doesn't know the indicator that comes up for you to charge your phone. Yellow Triangle with a Warning Sign. LOL!
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May 2018 by Cheryl B.
Stopped in after cracking my screen. Ivan offered great customer service and set up everything for replacement phone.
