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April 2025 by Amaya G
The pharmacist does now know what she’s doing and was confused. I arrived at 12:50 to pick up a prescription. They said it would take 15-20 mins and when I came back at 1:10 it still wasn’t ready. They then sent me a text at 1:27 saying it was finally ready and when I got there at 1:32 of course they were closed for lunch (1:30-2:00) which caused another 30 minute delay.
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March 2025 by Ray Resendez
Pharmacy is on point. Good service and pharmacists are helpful and friendly!
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March 2025 by Brian Hattery
CVS in Old Town on Duke Street is great!
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February 2025 by Marjorie Greenberg
CVS has had a lot of changes in service levels. I just wanted to point out the pharmacy department for going above and beyond their required duties to help me figure out insurance coverage. I had tried to contact the company and issuing party without resolving the problem. This CVS helped me. Thank you! Hire more staff back there!
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December 2024 by Leaduh精通した
I don’t know whose idea it was to build this CVS right here but this is a poor location. Should have been something else or a 7Eleven… It is such a bad spot. No Parking!!!!! So you have to park in Whole Foods or distance street parking. The pharmacy team, poor customer service and availability. Some stuff will hound you down as you walk in like you are a thief or attempting to pull a GTA 5 heist… smh. Other than the weirdness they have quick things you may need if you are local, but otherwise like mentions before. Support other shop. This one is not it.
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December 2024 by Ben Hammack
This CVS is functionally inaccessible for anyone attempting to drive here. There is no free parking nearby, and very limited paid parking. Save yourself the headache and support a different franchise.
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November 2024 by John Ferry
Horrible pharmacy team, very unprofessional. No customer service. Worst in northern Virginia.
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October 2024 by Sara Tekle
This store is my favorite to stop by and grab things. Always clean and efficient and super friendly.
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July 2024 by Azaline A
They are really good at reminding you that you are a waste of time and space! Please remember to roll over and give up before getting a prescription here. They’re way too busy for you and your medical problems and you’re a huge inconvenience for being here. Do NOT ask questions, especially! That’s the worst way to treat a pharmacist.
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June 2024 by Marilyn Rios
The employees were very cordial and helpful and went the extra mile to help us even with the self check out. Outstanding customer service!
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May 2024 by DJ
This is literally the rudest pharmacy staff. It never fails, answers the phone with attitude, answers questions with attitude, in person, attitude.
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January 2024 by Andrew Viscount de Loire
Team members are very helpful. The pharmacists are excellent in their field. Very good place to get vaccinated.
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November 2023 by Damonique D.
The actual pharmacy is so terrible! I'm a healthcare worker and couldn't get off work until late. I got there at 7:01 and asked if I could please pick up my prescription and the pharmacist (Asian lady) shook her head no as the cashier was trying to help. Just no consideration for people at all. Shame on your pharmacist whoever you are. I hope a family member of yours never needs a prescription filled or healthcare from a health worker as they are changing shifts. I hope no one tells you or a loved one as you're right there in front of them "sorry can't help you." Just so disappointed in this pharmacist.
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October 2023 by Sherrie M.
This CVS was close to my hotel and I needed a script called in. Waited an hour then tried calling three times to verify script was received and ask when it would ready. I went through all the prompts and was on hold only to be disconnected when someone picked up. When I finally did get through, I was told it would be ready in an hour. Went over an hour later, and they closed the pharmacy for a half hour lunch as I walked up to the counter. Would have been nice if they had mentioned they closed for lunch when I spoke with them earlier. When they did reopen, my script still wasn't ready, so I waited again.
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October 2023 by Patty DeCarli
Have had to go to the pharmacy after hours several times due to toddler emergencies. Have received prompt service. Very much appreciated!!!
