-
December 2023 by Sana Syed
I came to this drive through pharmacy here and I had the pleasure of working with ALISHA! She was super sweet and really helped me with my prescription! I would definitely recommend giving her raise as to how much she assisted me!! 10/10 customer service!
-
December 2023 by Adam Songs
I was traveling to Tennessee and I came to cvs to buy some travel items and take passport Id pictures I never shop at cvs before we have Walgreen close to us I spend a lot but I have no cvs card because I am new to this state Mr Mo, he helped me save some and my wife told me to give him a good feedback. Because he deserves it. There was an older gentleman welcoming us at the door.Great service god bless.
-
November 2023 by Latasha McMahan
I’ve never met such incompetent people in my life. CVS will call and say your prescription is ready, you drive, park and wait forever only for the tech to tell you, she doesn’t have a prescription for you. I’ve been attempting to pick up my prescription for my child for 5 weeks and contribute to get the same run around. I am terrible frustrated. They’re literally playing with people’s health.
-
November 2023 by Linda McGill
Very unorganized and they never inform customers when there is an issue with prior authorization that can easily be resolved with a simple notification. They rarely answer the phone and it's been several weeks since I dropped off a prescription and finally received a text to pickup with an incomplete prior authorization......therefore wasted alot of time at this pharmacy. I rather drive a few miles to the Franconia CVS that provides much better service.
-
November 2023 by Monica Olabisi
I just love my CVS store because it’s not too big of a store and it’s always stocked with everything I need and you always find extra surprises in the aisles. The staff are always friendly if you need help and they don’t hover over you and they are always working! I just like hanging out in there looking around!
-
November 2023 by Mia Lynn
I waited about 20 minutes for them to open. However what was really upsetting was how Helen treated me. I was one of the first couple of people there. It was extremely unprofessional and rude. And at the look at other reviews I know I’m not the only one with experience. Which is extremely sad. Just go to across the street if you need something.
-
October 2023 by Pablo Parada
I recently had an utterly disappointing experience with "Beminet." Feeling unwell, I attempted to reach out to them over the phone to inquire about a particular medication. However, both times I called, I was kept on hold for an excruciating 15 minutes before anyone attended to me. When they finally did, they scarcely listened to my query before abruptly hanging up. This lack of basic customer service and courtesy forced me to visit the pharmacy in person while I was sick, which was a significant inconvenience and potentially risked the health of others. I expect a higher level of professionalism and empathy from a healthcare provider, and this experience has left a bitter taste. It's disheartening to see such disregard for customers’ time and well-being.
-
October 2023 by Maria
CVS is a great store. Rolando is a great employee. Always pleasant & helpful
-
October 2023 by Jastin Batts
The worst location. Everything I've read from the other one star reviews has been my experience. Unfortunately, the convenience of the location is why I casually go here these days. I've tried other locations or other pharmacies but somehow come back to this one. But every time - the same lack of customer service, rudeness, and care for patience who don't need more stress to get their medications. I highly recommend either re-training the staff or getting a new staff including the lead pharmacists.
-
September 2023 by JT
This location is just the worst. See all points made in other 1 star reviews, I agree with those and have had the same issues. I originally deleted a very detailed review I left because I feel bad leaving critical reviews. I had to come back and leave 1star. Go to another location, I will be. I have never had a good experience here. I don’t want to get into details because this post would be way too long but to summarize… consistent bad service and mistakes. I asked them to release all of my prescriptions so I can go to another location.
-
September 2023 by Dale Sessock
This CVS store is fine for me. No issues. The front register people are always helpful. The pharmacy staff - every single one of them - have been nothing short of wonderful with me. Of course, I have been going there for years and they were extraordinarily helpful getting coupons and getting insurance coverage when my daughter had cancer. Both lead pharmacists exchange friendly hellos and small talk with me whenever I am there. This is a very busy pharmacy - so patience and kindness go a long way. The only thing I don’t like are the new pharmacy hours, but I get it. :)
-
September 2023 by Bhargavi Bettadapur
I have beenCVS member for a long time, I get all my prescriptions mailed to me at no cost! Very convenient, hassle free, get all medicines on time! I made an appointment for flu and vaccine, very easy to navigate!Thank you cvs
-
September 2023 by Sheyna Burt
I called the pharmacy at 12:30 PM because I was told this branch was the only one that could fill my sister's prescription. I was on hold for an hour ... and then the pharmacy closed for lunch without answering the call.
-
August 2023 by Earl Varona
The friendly team member, Rolando, made me feel at home while helping me with my transaction. He's also very friendly and warm with other customers. This type of interaction is what every business needs!
-
July 2023 by Liz
Worst pharmacist I have ever been to, hands down! I don't have the name of the pharmacist (apologies) but he is a tall skinny man with black hair and glasses (perhaps of Indian descent). He hates to help the customers and will make you wait so long at the window you want to go in and give him a piece of your mind. He gets off on being rude and making people wait. The staff also treats customers bad as they have such a horrible example of a boss. This guy has been acting this way for years and it goes unchecked. I go anywhere but here! Costco and Wegmans are a million times better and get my business.
