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March 2024 by Sarah Tew
Abysmal service; its average 2.6 stars is generous. It should not take 10 minutes at a drive through to receive four items when no one is in front of our car nor is there anyone inside but it did take ten minutes they forgot what we ordered and had to come back to the window and ask then gave us a coffee without the requested almond milk and then also forgot a chorizo and egg wrap. When I finally got my wrap it was so cold in the middle it was inevitable but turning around to complain would have been even more of a miserable experience than it already was. Never had a more frustrating experience at a drive through in my life.
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February 2024 by Mel Agape
Just attempted to order through the drive-thru. No one said anything, nor greeted me. I spoke into the intercom and asked if they were open. A male stated, yes. I said, how are you doing today. He said, What do you want, in an not so customer friendly voice. I replied, one second, but I asked "How are you doing?" He said, "I don't have to answer that". I said, "You're right. But you didn't even say Hello or greet me. You have poor customer service and no thank you". I left and did not patron this location. This is a brand new Dunkin and if that's the type of customer service provided there, it will not do well.
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February 2024 by Cheng Yen
Coffee shop with no restrooms for customers. This place must be owned by Larry David.
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February 2024 by Stefanie Flores
Clean dunkin ?and no wait time.
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January 2024 by Carey McIntyre
How on gods green earth does it take over ten minutes to get a pre-ordered iced coffee in a pick up line two days in a row?
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January 2024 by Michael Sheehi
Overcharged for my order. The main menu said that my bagel minis were $2 with a medium coffee. I ordered a medium coffee and they charged me $3.29 for the mini bagels. Spoke to the lady at the window and she had nothing to say about it. Barely understood English. She said that the price on the main menu wasn't the real price and she wasn't going to honor it. My mini bagels were cold when they gave them to me and my coffee was lukewarm. I wouldn't go to them ever again. They treated me poorly.
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January 2024 by Jessica Garcia
Amazing. Staff super nice.
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January 2024 by Jason Bart
Waited in the drive through 15 minutes to be told they are out of doughnuts...
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January 2024 by Scott Donaldson
Who doesn't love Dunkin? Who needs Starsucks, no one.
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December 2023 by Kasi M.
Love a good Dunkin run but my experience at this new one (drive thru both times) has been lackluster at best. Consistently long lines a wait times. They're always out of a lot of items which is crazy for such a small menu. The workers are semi friendly- hit or miss. Hopefully this is because they're semi new? Either way there is work to be done. Can't speak to the inside of store yet. Forgot to mention the pull up window is real awkward the way the hill sits. Not a fan of that at all!
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November 2023 by James
Went there to buy 25 donut holes and the sign it said $9.99… They rang it up and it’s 1049… I said your sign says 999 they said prices went up. They’ve only been open two months… I strongly recommend going to the Dunkin’ Donuts in Belle Haven Shopping Center I got 25 donut holes there for 699 $3.50 cheaper thanthis place. And belhaven service isincredible. The people are great.
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November 2023 by kelcy allwein
I go in every 2-3 weeks to pick up 2 dozen mixed donuts for church. They are always helpful and pleasant and everyone at our small church enjoys the treat.
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November 2023 by Brad Lockett
Slowest drive through
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October 2023 by Yesica C.
The staff is very bad-tempered, as if customers come to order?
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October 2023 by Bmac 6702
Ordered two hot coffees that were completely cold and watered down. Coffee tasted like it was half a cup of creamer.
