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December 2023 by Saron Aweke
So rude everyone in this place bullied my lil girl.
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December 2023 by Natalie
worst alteration i’ve ever gotten the lady is incredibly rude and racist, disgusted by the customer service and insolence behavior that old lady gave me i’ve never felt more uncomfortable in my life she started the alteration of my dress without talking about pricing or giving any estimate and then gives and unreasonably high price that is two times more than any estimate you’ll get anywhere else. i promise you. and if you disagree or say the price is too high she’ll berate and call you names and lash out on you. and i promise you your dress won’t be ready on the day they tell you to come pick it up.
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December 2023 by Sonia V.
Both my friend and I had the worst experience ever over the phone. The woman is incredibly racist, rude. She picked up an argument with the both of us which we found her disgusting and unprofessional. We are both very unhappy!.
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November 2023 by William M.
great cleaners. note: the alterations lady is not part of dutch girl; she is a separate business that rents space there. please don't blame the cleaners for the seamstress.
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November 2023 by Princess Warrior
I took my expensive 1800 thread Egyptian cotton sheets & there were black spots all over the flat sheets & dirt from the floor on all the edges from it being dragged on the floor.The African American woman that works there is a demon straight from hell. The worst attitude & just unprofessional
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October 2023 by Bianca Sade
The first time I came here, I needed a sweater patched up. The older Asian lady told me it would be a week to patch it up. I thought that was a little long but I agreed. I waited the week and went back to the shop. When I walked in, the lady was asleep. So I had to get her attention to wake her. I handed her my receipt and she came back with my sweater saying she didn’t start on it and to give her 4 more days. I immediately refused and asked for a refund. She quickly said that she would get it done that same day but I refused that as well because if this was originally a weeks worth of a job, I didn’t want her to rush and the job be sloppy. So she gave me my refund and I have not been back since.
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October 2023 by Lydia Helgesen
This review only for Alterations person, Ms. Lee. She told me she could get a patched moved from one side of a jacket to the other side done in 4 days and by 5 pm. When I arrived at 5 pm four days later she hadn’t started the alteration. She said to come back by 5:30 which I did and she had just pressed the item not moved the patch. Waste of $12. Do not come here for alterations.
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September 2023 by James Chevalier
I’ve been coming here for 4 years…always had great service. Today there’s a new lady (at least I haven’t seen her before) who tells me there’s a $6 surcharge because my clothes need placed on a mannequin. I don’t understand this change and even asked for clarification…still didn’t understand. I took my clothes with me and will need to find a new cleaners!
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September 2023 by Zachary Tobler
Been coming here for over 11 years. The alterations lady is not the Dutch cleaners..she's terrible. The cleaners side 5/5.
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August 2023 by Dylan D.
Amazing service!! Loved the pickup and delivery! Great customer service, the CEO resolved an issue for me with such professionalism and called me to check in when I moved out of state! Recommend 10/10. Great prices, amazing value.
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June 2023 by Ksar
The lady that does the alterations is unreasonably mean and racist. She starts the alteration without giving you the estimates and then gives you an unreasonable figure. And when you disagree with the price she starts extorting you for consultation fee which she never mentioned in the first place. She will try to hold your dress hostage until you pay up.She clearly got a degree in business management from the mafia.Worst experience ever
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April 2023 by J L
Expensive. But they clean very well and have never lost my clothes.
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March 2023 by Tatiana Russell
Fantastic service and they take great care of the customers. Easy parking out front, although the lot could use some patching. Don’t let it deter you from getting your clothes nice and clean though!
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March 2023 by Cathy N.
I have been taking my dry cleaning to Dutch girl for about 25 years. They not only clean the clothes, but they restore them so they stay looking new, thereby reducing the cost of replacing clothing.
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February 2023 by Jerry R.
The owner is very hospitable and responsive to client needs. He even shared with me a story of how his dad ran the dry cleaning store before him, and I appreciated the insight into his experience and passion for his job. The prices are reasonable, and the service is great. Will be going back as long as I live in D.C.
