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July 2024 by Corey Martin
Absolutely horrible company. Stay away at all costs. We trusted them to remodel our home and were rewarded with missed deadline after missed deadline until what was supposed to be a 4-6 month project dragged out to be 18 months and still not finished. When they demanded that we pay the final payment early despite them not being anywhere close to finishing our project, they left the project and we had a house that was unlivable. Emran Kabir was the head contractor for our project and I couldn't imagine working with a more unpleasant, incompetent, and vindictive human being. When I asked the other owner of the company, Hugh Sutherland, to help with the project since it had so many issues, he said that he would look into it immediately, meaning absolutely nothing changed. We had to get another company to not only finish our project, but also fix several major problems involving everything from plumbing to electrical, which cost an exorbitant amount of money. This company will turn your dreams into a literal nightmare.
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May 2024 by Darbi Dillon
So, confused why my review from September last year, 2023, is not showing. Horrible experience with door replacement and now, when I went to clean the transom above one of the doors I see why it is foggy. The glass is cracked and only could have been done when the doors were replaced. Consistent problems with that door since it was installed. I hope this post doesn't disappear as well. Issues with quality and customer service. Avoid!
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November 2023 by James W
AVOID! They plumbed my new bath (after some unnecessarily complicated communications) last year but this week the ceiling directly below their work was wet again. I’ve been calling and emailing them for over two weeks and they are ignoring me. They keep saying ‘I’ll get someone to call you back right away’ and they never do.
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September 2023 by Dahlia Sabek
Deleted my review - update
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September 2023 by Regina Cunningham
The replaced my kitchen floors, fix wobbly table, painted and replaced my rails on the steps, the cleaning crew is absolutely awesome too... I would recommend them to anyone, for their outstanding services... ? ? ? ? ?
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September 2023 by Zoe Bambery
So impressed!
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August 2023 by Darbi D.
Also look at reviews under Expert Handyman - same address but different name?? Do not use them for door replacement. I hired them because I had a good experience when they installed a pull down entry to my attic. However, bottom line is there is minimal communication with you or internally. I had to do all of the quality control - called them back because of poor caulking on all three doors. Then, two separate times the technician told the office admin they were done and I found significant quality issues they should have caught. Each time, the office only pursued final payment - never asked if the issues had been corrected or if I was satisfied. Their priority is payment, not quality. I still needed to clean paint and caulk out of my kitchen sink and off the counter, pick up garbage outside and inside (nails and screws in the living room), and still have to figure out how to get caulk off the brick front porch. You'll also want to check their estimated prices against actual costs.Pics were taken AFTER I was told they were done with the project and asked for final payment.
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July 2023 by Henry Allison
I just used Expert Handyman for drywall repair, painting the interior of my condo, and replacing a toilet. Their staff was responsive and professional throughout the entire process. The estimate/scheduling/billing team was amazing. The team that did the work in my unit was on time on day 1, finished the work early without a single issue, and the final cost was right below the estimate. My unit looks brand new!Services: Construction management
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April 2023 by Briggs Morin
Marcelo was on time, efficient, & knowledgeable. He patched some tricky drywall & created an access panel in our garage ceiling. Very helpful in the correct placement of it also. 3rd time we’ve used Expert Handyman and been more than happy with all of their work.Services: General construction
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April 2023 by Megan Williams
Marcelo did a great job hanging my curtains. They were super heavy black out and sheer panel double rod hang on a large window. He had the right tools to drill through concreate and metal beams. Looks great! Now I can get some rest during the day time and work my long nights!
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April 2023 by Corinne Marasco
Working with any contractor should be a partnership. Expert Handyman has been doing our kitchen reno and they've done a great job. They have good suggestions for achieving the look you're after. These guys know their stuff!
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March 2023 by John Folstrom
They provided a reasonable estimate and stuck to it for the work (repairing a couple windows). William was great and made sure I understood what he had done and my options for repair. They were also easy to coordinate the job, providing an estimate from photos and setting up everything online. I worked with Brittany who was friendly and responsive.
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February 2023 by Nancy Johnson
Marcelo did an excellent job of identifying a burned electrical wire connection in my dishwasher, which had flooded and quit working. He is courteous, efficient, and intelligent; he also was on time and completed the work in less than the time estimated.
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January 2023 by Sandy Cusick
Very impressed with this company. Great communication and customer service. They were on time, very professional, worked within the estimate and completed the project on time. William and Marcelo did a fantastic job assembling our Sauna. They were a pleasure to work with. We will definitely be using this company again. I highly recommend them.
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January 2023 by Matthew Cheseldine
I needed some drywall patching and painting done and Marcelo did it perfectly! Was told they'd arrive between 11-11:30 and they showed up at 11:15 and immediately got to work. Extremely polite and professional and not to mention fast! The whole thing was done in no time. Will definitely use them again next time I need work done.Services: Paint indoors
