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November 2023 by Tanya Maddox
They close FedEx for 2 hours. Customers wait for them I drove out of the way to this FedEx store. Wow
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September 2023 by Tyler O
Don't waste your time here. Took time off work to print forms I needed to sign and mail that day. This location was closed for over 30 minutes and when they finally opened, the printing machine wouldn't let me input the full code. Other FedEx Office locations work great. Not asking for anything exotic, just basic printing and being open during posted business hours, but seems like a decision was made customers for this location deserve a lower tier of service.
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September 2023 by Alicia M.
Fast and friendly service. Good value for notary and services as expected. Also liked the fun atmosphere of the staff and friendliness.
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July 2023 by Jill Mathis
I rushed to the Kingstowe FedEx In Walmart in an attempt to send an urgent fax I arrived at 6:01pm (they close at 6:00 pm) just as the lady was closing the gate. I expressed the urgency in needing to send the single page fax off and the lady refused saying that they were closed. I am very aware that I arrived a minute late but to not allow me to send a fax is just poor customer service. Employees who are that self should find a different job. Definitely not what Frederick Smith expects of his employees.
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July 2023 by John Kupik
It was a pleasant experience and got things done quickly and easily and didn't have to spend much time there to get the transaction completed
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June 2023 by J. Robert Deans
I write and draw children's books, and the product I get printed requires very precise specifications, and JP made sure his machines could produce the results I needed *before* I even walked into his shop. He and his team go above and beyond as much as possible to ensure quick turnaround and quality products that the customer is happy with, and I very much appreciate that...especially when I am facing a sudden and tight deadline!
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November 2022 by Imane El Mekaalel
the manager ‘JP’ was so Helpful !! Thank you so much
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October 2022 by Larry Wyatt
The manager and his employee (Ms. Matarida) were outstanding! The manager actually called the business we were trying to ship to for the exact instructions and made the entire process easy. Will definitely do all of our shipping through this specific branch from now on because of the manager.
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August 2022 by Adam K
I was told I had to buy a box to ship an item. I always use recycled boxes but was told I couldn't use a reused diaper box. The box was in good sturdy condition. Per FedEx website reused boxes can be used to ship as long as they are still sturdy boxes with no tears or bar codes. I ship 100s of packages per month I've never been told I had to buy a box to ship with FedEx.
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April 2022 by Arooba Ejaz
Didn’t know we had to show ID to send a package. I asked the person in charge to hold my items or wait for someone to come since I can’t carry those two boxes I’m pregnant. He was very very rude and refused to do anything instead charged me $8 for nothing but packing a box. When my husband arrived with the ID he said he was leaving for break and won’t be back before 45 minutes. He seemed Asian but he needs to be more respectful and helpful. Never going there again.
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February 2022 by Tyler Fitzgerald
I live nearby and need to use my company's business account to ship products occasionally and I will never go to another location. Jawad is super helpful with shipping and is quick and efficient. I've been to tons of FedEx office locations throughout northern and central VA and the team here moves with a sense of urgency not seen at other locations (looking at you, Springfield). Prices are better than the UPS store across the street also. I've used their printing services a few times easily as well. Highly recommend.
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November 2021 by Bill D
I was very impressed at how easy it was to get in, take care of my package shipping - and get back out. Not even 5 minutes to take care of business!Better yet: really really nice, helpful young man named Jawad there. He's professional and helpful.
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January 2021 by Casey Jacobs
The women working on 12/19 around noon was so incredibly polite and helpful. Will definitely be back!
