Although their fingerprint machine was acting up the agent remained calm and sought a solution to the issue. That helped me to remain calm. In the end we were able to process my prints and that was a win for me!
December 2020
Does not accept FedEx express envelopes using a FedEx Express US Airbill - doesn’t know enough to work FedEx parameters. Now in search of a FedEx Dropbox. This on-site is a fallacy.