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December 2023 by Cortney Lynn
My experience today was nothing less than amazing. I needed to do an exchange and Angel and Keyshawn (sp?) were amazing. They were so welcoming, kind, professional and made me feel good. I really appreciated their warm welcome as well as their help with the exchange. I will definitely recommend this location for 5 Below. I will come here again because they have amazing customer service. Thank you both and please if a district manager can give them props and something good for their amazing customer service!!!!!!They deserve to be rewarded.
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December 2023 by Violetta Francis
Although this Five Below doesn't have as many products as the one in Springfield I like this location because it's easy to park, there's never a big line like Springfield and the employees are SUPER friendly and helpful.Angel is always as sweet as can be and amazingly helpful and friendly!!
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December 2023 by julianna merwin
An amazing lady was so kind and helpful stocking shelves, knew where everything was, very pleasant! Wish I caught her name... her breed is rare these days
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December 2023 by johana goryczko
This used to be my favorite location until today, sadly a middle age lady that works there yelled at me because I used the restroom, as far as I know The Restroom Access Act, also known as Ally's Law, is a legislation, that requires retail establishments that have toilet facilities for their employees to also allow customers to use the facilities if the customer has a medical condition requiring immediate access to a toilet, being pregnant, is one of them, i had used this bathroom before, it wasn't any sign thats saids that was closed to the customers,( is a bathroom for customers) and it was a horrible moment, the young lady ( the cashier) was lovely to me she even help me to pick up my basket ( thats the aptitude) , to the other lady that was that rude, my advice if you don't like to deal with people, you shouldn't be working in this tipe of establishment, festivities so close, not the right aptitude
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December 2023 by Emmanuel T.
John Lewis High School Students -"You can buy easy stuff for your families and for your siblings.""It's cheaper.""They have good basketball and can get Uno cards and new phone cases.""Most things are five dollars.""All the employees welcome us into the store and say hi and have a good day."
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December 2023 by William McQuinn
Considerably better than the one in the mall - less crowded, self checkout is quicker, employees volunteered price checks on smaller items.
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December 2023 by Audrey Escobedo
The employees were very attentive and kind (:
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September 2023 by Samantha Tourney
I guess I'm not cool enough to be greeted when I walk into this Five Below. The two employees just stared at me and then turned away saying nothing. I heard the customers who came in after me be cheerfully greeted. Oh, I got to hear the two same employees talking loudly about how they do not want to unpack their shipment and they should save it for the other employees. Nice experience other that that.
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July 2023 by Roshawn Marshall
The ladies on this Five Below were extremely helpful. I'm trying to put together a back to school caddy for a friend and I was in the weeds trying to figure out what grade the little girl is in. And what exactly does little 11 year old girls like. So once again I want to thank the ladies at Five Below for all their help.
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July 2023 by rob perez
This was one of the better more organized stores we have visited. Thet we're out of bags but that was okay
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June 2023 by Nathanael Jones
They removed all the bag available at checkout. If you need one you have to buy one of theirs. I think it's unprofessional to force consumers to purchase your items.
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June 2023 by Harrison Berger
Very nice and helpful staff. Exceeded my expectations. Will be coming back!
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May 2023 by Nelson Blalock
The staff were very friendly and helpful. Great variety of merchandise. Well stocked and organized.
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March 2023 by Janeth Alvarez
This location is probably the cleanest and most organized five below I’ve ever seen. The employee (associate # 595667) was friendly from the minute I walked in until she checked me out and assisted me in getting my niece a gift card. I’ll be back to this location more often just based on the cleanliness, organization and friendliness of today’s experience. Keep up the great job!
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February 2023 by Grace Popham
So, it was my first coming to this 5 below in Kingstowne, alexandria location. Soon as I walked in, I was greeted. Few more steps in I was so distracted by the way the store was soo Organized and Clean. Best part of it, is after an hr or so of walking around the store, i've learned that this location have a SCO..I have met Angela who greeted me and whom i ask if she's the manager of the store.I have been to 3 other 5 below location.Kingstowne is by far and first that I took initiative on talking to its staff and express my appreciation and experience. KUDOS FIVE BELOW Kingstowne, Alexandria Location.