-
November 2025 by cosmin badalau
This dirty place is where you destroy your car. The exit and entrance is such a big bump that u always scratch your bumper
-
August 2025 by Ver Santzskie
I truly appreciate the honesty and thoroughness of the staff who inspected my vehicle. It was my first time at this shop, and it definitely did not disappoint. I was sent clear pictures of the issues they identified, which really helped me understand what needed attention.
Special thanks to Marvin, the manager, for running such a trustworthy and professional team.
What upset me, though, was realizing that the inspector at my previous car shop clearly didn’t do their job properly—there’s no way the part in question could have deteriorated to this state in just a year. I’m grateful this shop caught it before things got worse.
-
August 2025 by michelle dunham
They are really great, had issues with my camera in my mirror and they are working with me every step of the way . Great customer service and they try hard!
-
July 2025 by Michelle L. Sams
Usually one of the cheaper gas. Pumps are usually available.
-
July 2025 by Andre Terry
Top tier professionals!
-
August 2024 by Tamara Jones
Not an honest mechanic when it comes to the price of parts. I took my SUV there for a major repair diagnostic.
I determined after thorough research the price of the part offered was excessively padded.
When I offered to supply my own part which came with warranty I was told that’s not allowed.
The Franconia Service Center required a new diagnostic told me NOTHING different than the diagnostic report provided by my dealership.
I paid over $250 for a useless redundant diagnostic. Not trustworthy for major repairs.
-
August 2024 by Vee
Great place! I had a last min issue and Jeff was extremely professional and easy to talk to. He listed out all the available options, was clear about the price and informed me of every single detail. I truly appreciate it because I’m always skeptical! The mechanic who worked on my car (his cousin I think!) was so friendly and did a great job.
-
July 2024 by jaraki
Very professional and a pleasure to deal with
-
June 2024 by Tianna Woodson
I've given this shop the last chance I can. I've been coming here for oil changes, tire rotations, inspections, diagnostics, etc for 4-5 years now and they can't seem to decide whether the want to play by the book or not. Paid for a "premium" oil change - to include tire rotations, new filter, fluid top-up, etc. Almost pulled out of the lot before I noticed that my tires hadn't been rotated. In fact, none of the "premium" services had been applied to my vehicle. Had to turn around and ask them to do it properly. Paid $400+ to diagnose a rattling sound under the hood. They changed something, sound persisted, and then suggested they change the same thing on the other side for another $400+ with no guarantees that would fix it either. I declined. Brought my car in for brakes/alignment, when I left the car was drifting hard to the left. Had to bring it back in for another adjustment. Went in to have them install a battery I'd already bought, a 20 min job, and they wanted to charge me $130, stating that they always charge one labor hour for battery installations. Regardless of how long it took and regardless of the fact that two years ago they installed the SAME BATTERY in the SAME VEHICLE for $40. Just can't keep coming back here after all this. Never a good experience.
-
May 2024 by Scott Fenaoui
Brought two cars for service and was very satisfied with the entire team for their honesty, work performed, and professionalism.
-
May 2024 by Rich Hesse
Best price on diesel fuel.
-
April 2024 by Jose Inaldo
Jeff Gomez and his team of mechanics over at franconia service center liberty are all top notch. Great customer service and took care of all of my car concerns! Appreciate the premium service and fair prices at this place, will be my number one auto service shop from now on!
-
February 2024 by Jeremy Tammone
I'd give 10 Stars if I could. Went to Liberty this morning for emissions and safety inspections. safety passed just fine and the emissions test was incomplete. after talking to everyone in the shop I learned my front brakes were low they reccomended I get new front brakes amd rotors. at an Acura dealership that would have cost me easily $2,000. Liberty did my brakes amd got it done in one day!! amazingly fast turn arpund my brakes feel great now. I recieved the bill, and I was shocked that the price was far less than any Acura "stealership" in this country. Hats off to mechanic Donald who took such great care of my car. I will use Liberty for all of my automotive mechanical needs again and again. thank you Liberty for helping me out with my car today!!.
-
January 2024 by Enming Li
Came here for state inspection.
Welcoming reception;
Easy vehicle check-in;
Short wait time;
Fast inspection;
Quick delivery.
Highly recommend!
-
December 2023 by Jason Zheng
My family and I always bring our vehicles here to Ali when it comes to safety inspection and emission testing. He does a wonderful and meticulous job every time. Marvin and others service technicians are very hardworking and accommodating. Thanks for the pleasant experience as always!
