-
October 2023 by Michael Farquhar
I had a valuable painting that needed to be packed and sent overseas. It arrived in perfect condition, and the care with which it was packed was apparent when it was opened by the art dealer. GREAT JOB!
-
August 2022 by Jennifer Park
Great service! Package arrived at its destination faster than anticipated!
-
March 2022 by Mohd Sh
Took passport pictures the worst quality please don’t go for passport pictures
-
March 2022 by Eric Y.
This businessman is plain dishonest. He charges for holding packages that he chose to accept. I had a fed ex delivery there, he scans it and said it says to collect 5$. I was like since when? I called the company and confirmed that he made that up and lied about it. I have dropped stuff of there since he is UPS authorized and he charged me 2$ to " handle" a postage paid package. He takes advantage of people in the neighborhood and is plainly a dishonest businessman. I will not use this location for anything. Be forewarned that as an authorized UPS service center, he can make up whatever he wants to charge. AVOID THIS LOCATION. There is a proper UPS store a 5 min drive away.
-
November 2021 by Haley D
I wish I knew the owner's name, because he is an absolute angel. I had the most bewilderingly awful experience with UPS, and this man was the only one who cared enough to resolve it.I placed an order with Petco that ended up being shipped separately. After never receiving the first item, even though it was marked as "delivered," I paid $5.99 to have the second item shipped to a safe UPS Access Point -- this packaging store. I received an email that my delivery was ready for pickup, but when I got there, not only did my package never arrive, but according to the tracking details it a) was received by some woman named "Nancy" that didn't work there, and b) was addressed to this location, but with a nonexistent suite number added?I thought I could just call UPS customer service and try to get in contact with the driver to ask where his route was that day and if he remembered this package at all. Oh, how naive. The automated service only offered answers to questions that were already available online and seemed to just exist to prevent you from speaking with a real person. I'm not even going to get into that hours and hours long ordeal.I decided to file a claim online. The claims for lost packages are not designed for situations where the sender is a corporate vendor, and basically just makes UPS an unnecessary middleman in trying to contact them for a refund. They supposedly try to find the package first, but they declared mine as officially lost.Well THIS GENTLEMAN really made an embarrassment out of UPS. He simply contacted the driver and asked about my package. What a concept! It turned out another driver delivered it to a random medical building for some reason? So a few days later, this man calls me and tells me he found my package and it was ready to be picked up. That basically proves either UPS never investigated this, or their investigations somehow don't even involve contacting their own drivers ?.I was just so incredibly touched that someone who had absolutely no responsibility for any of this actually cared enough to help me. I'm so grateful to have all this resolved, and so is my fur baby, Linus! I cannot thank this man enough, and I plan on coming back the next time I have any kind of shipping need!
-
November 2021 by James Gentile
Great place for Uhaul pickup. Fast, great service with free overnight parking.
-
August 2021 by shakib pourifarsi
Very nice guy. Helpful and courteous. Would recommend for any UHAUL needs
-
July 2021 by Hilawe Tesfa
The person who faxed my documents was friendly, except for one thing:Faxing 3 pages for almost 7 dollars?
-
March 2021 by Jay Fleetwood
Dropped a guitar off for shipping last week. I was originally picking up a box to pack it myself, but the clerk at this store said that he would pack the box. I'm usually weary about this and this situation proves why. I was notified by the receiver that the box was packed terribly. The clerk put a >$1000 guitar in a box without the packaging peanuts (that he charged me for during the drop off) or any support. Only reason it is not a 1 star is because guitar was okay by the grace of god.Edit: Included a photo I was sent of what was used to pack the guitar. Four strips of cardboard were saran wrapped to the guitar case and a thin layer of bubble wrap was thrown inside.
-
July 2020 by Lea S
I’ve always counted on this place for quick errands like sending a package, faxing or scanning. The owner is friendly and very quick and thorough. Never had an issue with anything I needed done. He offers a wide selections of services.
-
June 2020 by Clara Strother Aguilar
It is always nice to come into this store for package dropoff or shipping. The owner is kind and will take the time to look up pricing comparisons for you from UPS, FedEx, DHL, and even USPS. When I had a small baby with me, he told me I could just pull up to the front and he would come out for me! I appreciate his kind and helpful service.
-
March 2020 by Alex D.
Customer service is good but the prices are very high. I didn't realize that authorized dealers/shippers were allowed to mark up so much. Multiple shipping experiences with errors each time. I'd recommend driving to UPS or FedEx and dealing with them directly.
-
December 2019 by Coca Coca
Seems to be nice but very shetty. Be Carefully when dealing with India dude. He triple charges you and leaves you dry to the bone. Regular charge was supposed to be $180 he charged $480. He needs to be out of business.
-
September 2019 by Kyra M.
I agree with everyone in that the guy is very nice...but the prices are ridiculous, and they don't get to the destination when you're told. I went in to have a time sensitive package shipped, and found out yesterday the day it was supposed to arrive that my package has been lost..yes you read that right, lost! Can someone please tell me how does UPS lose a package with a tracking number??? I should have known when he quoted me the high price, I should have take my document elsewhere. Buyer beware of this store, save yourself a trip and go to the post office or FedEx.
-
August 2019 by Andrew Mullins
Extremely helpful for buying packing paper and bubble wrap before my move!
