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January 2024 by Matthew Seiler
No one ever on checkout. Sad because it’s otherwise a nice store.
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January 2024 by Constance Washington
Harris Teeter has done it again! The employees at this store are always friendly and helpful. However, today, Harris Teeter employee Arthur (who works in the Frozen Food Department), was particularly helpful. I was trying to find frozen roasted garlic. Arthur helped me search the entire frozen food section. While the search was not successful (it appears that Harris Teeter does not carry this item), Arthur was able to show me peeled garlic in the Produce Section. As turns out, the peeled garlic is a wonderful alternative. Kudos to Arthur for excellent, five star service.
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January 2024 by Samantha L.
On our way to our hotel, we stopped by Harris Teeter in Old Town Alexandria for alcohol. They have a great selection of beer, seltzer, and wine. We picked up a 6oz of Dank Little Things IPA!
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December 2023 by Chamell N.
Let's give an enormous Yelp to the staff for such a beautiful visual on displaying. First impressions are definitely everything. It's a week before Chrome and you'd expect most of what you want/ need to be few. There is plenty of the major items and dessert ingredients. The entryway is warm, inviting with soft music, bright and smells clean. This is a short review. Thought I'd let the videos speak for themselves. Happy holidays
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November 2023 by Megan Green
Infuriating! They NEVER, and I mean NEVER have more than one register that allows cash payment. And it is always the only register with 1 checkout associate working and the line is all the way to the back of the store. The management is incredibly stupid for only having one register allow cash payments, because cash payments mean zero merchant fees every time that card is swiped. TRADER JOE'S IS WAY BETTER!
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October 2023 by Donna Pettit
WORST Management!! Takes forever to get something from the deli. Checkout is ALWAYS a nightmare. Staff is generally very nice, but the service delivery is not well managed. The food and produce are good, but I dread getting through the store.
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October 2023 by Ari Schulman
Of the two grocery stores in this part of Old Town, Harris Teeter has a more comprehensive selection than Trader Joe's. If you have a specific list of standard grocery items you need, you have to go here. It's clean and has later hours than TJ.Otherwise, this store has serious problems. The biggest one is inadequate staffing. On dozens of trips, I can't recall ever seeing a staff member in the aisles who I can ask for help finding an item. I usually have to walk up to the checkout and interrupt a cashier. Also, there are rarely more than two cashiers, and even more rarely are there baggers. If you don't want to deal with buggy self-checkout, you have to wait in a long line -- as opposed to TJ's, which moves very fast even at peak times. The customer service counter is never staffed. You have to stand there until someone notices you. And the web order process has been hit and miss -- mainly miss. The staff often seems to have no idea you're there waiting, even when you notify them both by app (as the signs tell you too) and using the call button. I routinely have to wait 10 or 20 minutes. If another of the big players moved into the neighborhood, I'd ditch this location instantly.
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September 2023 by Sierra Stevens
I came by this grocery store at right about noon today with hunger in my mind. My initial thought was to purchase one of their ready-made sandwiches. I found out quickly that they strangely had no sandwiches prepared today. While in the deli section I noticed huge prepared pizzas that looked absolutely delicious! Allen who works in this section eagerly served me up two slices of the supreme pizza. He heated them up and put them in 2 pizza boxes. He then thanked me for trying his wonderful pizza that he prepared himself. Allen was right! I haven't had pizza this delicious in a minute! This grocery store really is a step above most other chain grocery stores in the area.
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September 2023 by Sierra S.
I walked over here for lunch and it's situated about 4 blocks from my office. My initial thought was to purchase one of those prepared delis sandwiches. I've had their Italian and turkey 8" sub sandwiches from here before, and their food has always been delicious. At right around 12 noon they apparently had not yet prepared any sandwiches for the day. While I was around the deli section I did notice several prepared pizzas, and they looked too delicious to pass up today. Allen from the pizza section provided me with exceptional service today, and it was apparent that he was mighty proud of the pizzas that he prepared personally. He described the supreme pizza and it sounded like something that my stomach was waiting for! He went out of his way and heated up 2 of the supreme pizza slices and then boxed them up for me. I took them to my office, and I actually had not had pizza that delicious inquire some time!
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September 2023 by Allison Bayless
Horrible! Poor selection, prices like you’re at Whole Foods, and ALWAYS a line because they NEVER have anyone working the registers. The self-checkout is sometimes staffed by a single employee, and no matter who it is they’re always incredibly slow, if they’re working at all instead of wandering off or chatting with friends. I sincerely hope they’re bought out by a better grocery store. The current store offers zero value to the neighborhood.
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August 2023 by Jordan Bayless
I truly have no clue why this store is rated so well. The produce is bad. The variety is non existent. The prices are terrible. The lines are long. The service is abysmal. Here’s to hoping it closes and a new grocery store takes its place!
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July 2023 by Brandon Weeks
Renting a house near by for the week and we walked to this grocery store to get some groceries. The store is well setup and clean. Staff is very friendly and helpful. Our first plan was to bag everything and walk back to the house and the ladies fixed us up that would help us get back with all our bags. After we loaded up all our stuff decided we would booked an Uber to pick us up and carry us back to house. We forgot one item at checkout and the helpful folks there came outside and found us to bring our fruit tray out. Will be shopping here for all our needs when in the area.
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July 2023 by Tony Hashemi
Good morning, ladies and gentlemen.This store is the worst management I have ever ever seen. The store general manager is Africa, African-American guy heavy. all he does is sitting in the office he has no idea what’s going on in his store. The Pizza Hut department is out of control. They have no hot pepper pepper for the last five weeks. I asked him can you laugh from the show and he standing by his office? And he screaming, which he was standing by aisle three and says hey, go get some fresh peppers and this man can put it on his pizza. Really so I followed him. White man. Skinny 05 11 he’s telling me. Hey, follow me really you’re gonna talk to customer like that. Hey follow me. And he grabbed black pepper. And she gave the black pepper to the lady who is working in a pizza section. She says this is black pepper Call asked for crushed pepper who is making pizza she says this is black pepper. Two.every time I go there I park in the garage and every time I go 2 or 3 senior citizen they get back in the car. They say is hot as hell. The parking lot is so dirty and smells worse than a garbage truck. The last pizza. That I pay for it I was in a hurry. I didn’t look at it, but I took a picture of it. You can see that.
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July 2023 by Vixit Thamboun
Since day one when I started shopping there. Twana was excellent in making my sandwich. It's not pretty but it's freakin' delicious like a local mom and pop sandwich shop. Kudos to Twana for making my sandwich with love and positive energy. Nostalgia moment feeling like being back home. Thanks Miss Twana! You're awesome!
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July 2023 by adam stayer
I've shopped here for years. It is a great store, although the staff seems very limited at checkout. Top not guy in the produce department, Amin *sic, is awesome and always goes above and beyond. He's a valuable asset and one of the main reasons I still shop there.
