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July 2023 by Max Blanchard
Second time we called IMS and will do it again. We had a container to pack up for overseas, crew was very professional. they arrived on time, they were well organized, they worked very efficiently and with good spirits. They had answers to all my questions and were always ready to accomodate our needs.Special shout out to Denisa, the crew boss, she handled her crew very efficiently and handled the sequence outstandingly. Another shoutout to Carlos who had to deal with my bike and did so efficiently and was very reassuring... Although the container is still on its way, I am pretty sure it will not move by an inch...Bottom line: to be recommended and will definitely call them again if needed!
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June 2023 by David vanDavidsen
I would like to commend the company for the excellent cooperation. Special thanks to Cathy Walter, who took care of my move to Germany, and Carlos, who carefully packed and prepared everything with his people. Thank you very much
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October 2022 by Miriam Hick
This company did not deliver the service they promised us. Their office in Calgary took almost six months to deliver the sea-can to its destination. They charged extra money due to route changes that were not consulted with us 'prior' to making a decision. They did not take any responsibility for the broken items and they threaten us to not deliver our stuff if we did not pay the extra money. We are very displeased with their service.
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November 2020 by Brittany G
I wish I could post the screenshots of the texts sent to me. I was sent a text after trying to get a moving quote from another company (I get it, someone sold my info...ok). But when I asked for the texts to stop I was called a “moron” and insulted for merely asking for the texts to stop.So unprofessional!!! I could never imagine a business having an employee who would speak to anyone in this manner!
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August 2020 by Mark Becker
These guys are true professional. Regardless of the circumstances they come through in top form. Won't use anyone else
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July 2020 by Jon M.
Came home to my apartment complex that I pay nearly $3000 a MONTH to live in and these jokers have a tractor with a 40 foot ISO container backing up in the middle of the road. Because there were NO BACKUP LIGHTS on the trailer I quickly realized they were about to back up into my truck. I threw my brakes on and then realized another IMS truck was parked next to me with four other IMS people in the truck. NO ONE WAS HELPING THE DRIVER IN THE RUCK BACK UP!!!!! Lazy a-holes!!!! The hispanic driver rolled down his window and I said: C'mon guys! You can't block the middle of the road like this! They started Fu--ing laughing at me! I said: Look! I live here! To which the guy in the passenger seat said "Too bad!" Then the hispanic guy say: "I'm really sorry you live here! Maybe we can move you!" All the while the three in the truck are laughing their butts off! So I looked the the side of the truck and got the number for the company and the driver says: "Oh sure you can call! Ha ha ha!!! So I did and I get a supervisor who immediately starts making excuses for them. "Oh its been a long hot day! They are tired!" I said:"Not my problem and that's no excuse for being rude!" I told him I was a former Marine and they were lucky I didn't get out of my truck and silences them! He said: "Well then you'd be a Marine in jail!" I said: Sometimes a man was to do what man has to do!!! HE said: "Whatever!!!" I chewed his butt for another couple of minutes on the phone and finally ended the call. He really could have cared less.! Extremely unprofessional!!!!! Long story short..... PLEASE do not hire these assh--es to move you! I don't care how cheap they are! They do not deserve your business and I will do everything I can to see they never move another person into this complex!
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August 2019 by Fabrice L
I had to move back to my country overseas. Some friends told me they were happy with IMS so I gave them a try.
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December 2017 by Rod Gautier
Professional and damage free moving. Very courteous staff.
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July 2017 by Mark Watson
I phoned IMS Inc and spoke to office Manager, George. Gave him details of my move. Lucky for me he had an estimator in my neighborhood. We met same day that I phoned. Estimate was more than fair. Booked my move with IMS and could not be happier. I would not hesitate to contact IMS when I need a professional moving company.
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August 2016 by Arlin Morato
The secretary was rude when I call ..she hung on me just because they don't work on weekends , she didn't give me more options or estimates.
